Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Movavi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Movavi: Complete Guide
What is Movavi
Overview
Movavi is a software company that makes video editors, converters, screen recorders and effect packs for Windows, macOS, iOS and Android.
The company sells desktop programs, mobile apps and digital effect sets as subscriptions or one-time licenses.
How people use it
Users commonly use Movavi for video editing, screen capture, format conversion and simple effects libraries.
Licences and subscriptions can be purchased directly from Movavi, or via Apple App Store, Google Play and third-party resellers.
How to cancel Movavi
Cancel on iOS (App Store)
- Open Settings → tap your name → iTunes & App Store → tap Apple ID → View Apple ID → Subscriptions.
- Find the Movavi Clips subscription → tap it → Cancel Subscription. Cancelling stops renewal after the current billing cycle.
Cancel on Android (Google Play)
- Open Google Play Store → Menu → Subscriptions → select your Movavi subscription → Cancel subscription.
- Note: uninstalling the app does not cancel billing. You must cancel in Google Play to stop future charges.
Cancel on Web (Movavi desktop / website)
- Log in to your Movavi account at the account page → go to Programs, Effects or Services tab → choose the subscription → Cancel.
- Movavi sends renewal reminders 7, 3 and 1 days before renewal. Cancellation updates within 24 hours.
What happens when you cancel
Access after cancellation
When you cancel a subscription you normally retain access until the end of the paid billing period.
After the billing period ends the subscription features are disabled unless you renew or repurchase.
Data, licences and renewal
Your account information, purchase history and licence keys typically remain in your Movavi account for future access.
Cancellation prevents future automatic renewal; Movavi updates cancellation status within 24 hours for web purchases.
Will I get a refund?
Movavi refund policy (direct purchases)
Customers who bought directly from movavi.com may request a refund within 14 calendar days for specified reasons.
- Valid reasons include unresolved technical issues, duplicate purchase, activation problems not solved in 24 hours, incompatible Effect Set, or terminated provision.
- Refunds are processed within 10 working days after Movavi support confirms the request.
Exceptions and other sellers
Movavi does not refund for a change of mind, dissatisfaction with features, or requests after activation in most cases.
- If you bought from a retail or partner store, the seller’s refund policy applies, not Movavi’s direct policy.
- Digital content that is available immediately typically waives statutory withdrawal rights in some jurisdictions.
Movavi plans and pricing
Typical plan types
Movavi sells subscriptions, one-time licences and effect packs. Exact prices vary by product, platform and promotion.
If you need current pricing, check your platform store or Movavi account page for exact figures.
Pricing table
| Plan | Price | Billing | Notes |
|---|---|---|---|
| Single product licence | Varies | One-time | Platform and version dependent |
| Subscription (monthly/annual) | Varies | Monthly or yearly | Auto-renews unless cancelled |
| Effect packs / add-ons | Varies | One-time / bundle | May be incompatible with some versions |
Your consumer rights in Nigeria
Local cooling-off and protections
Under Nigerian consumer protection frameworks a cooling-off or withdrawal period commonly ranges 7 - 14 days for remote digital purchases.
However, Movavi’s stated refund policy for direct purchases is strictly 14 calendar days for specific issues; change of mind does not generally qualify.
Escalation options
If you believe marketing was misleading or cancellation/refund was obstructed you may escalate the matter to your bank for a chargeback.
- File a complaint with the Federal Competition and Consumer Protection Commission (FCPC) in Nigeria.
- Pursue small claims or consumer court options if necessary, keeping records of all correspondence.
Customer experiences
Positive feedback
Many Nigerian users praise Movavi Video Suite for being versatile, easy to use and reliable for editing, screen capture and voice-over tasks.
Examples note effective screen capture and the ability to record internal and external audio according to user reports.
Negative feedback
Common complaints include crashes during saving, data loss and difficulty obtaining refunds from support.
- Some users report being automatically charged after trials and describing the process as misleading.
- Other reports highlight slow or no response from support and ongoing billing despite cancellation attempts.
Documentation checklist
What to prepare before contacting support
- Order number and purchase date (email receipt).
- Payment proof or bank statement showing the charge.
- Activation key or licence details from your Movavi account.
Technical and communication evidence
- Screenshots or screen recordings of errors, crashes or account pages.
- Copies of any correspondence with Movavi support, and ticket numbers if provided.
- Device model, OS version and Movavi app version for technical complaints.
Common mistakes
Assuming uninstall cancels billing
Uninstalling the Movavi app does not cancel a subscription. Many users keep being billed because they removed the app but never cancelled via the store.
Cancel directly in Apple subscriptions, Google Play subscriptions or Movavi account to stop charges.
Missing refund windows or evidence
Waiting beyond the applicable refund period (usually 14 days for direct purchases) often disqualifies a refund claim.
Not keeping receipts, activation keys or screenshots weakens your case when requesting support or a chargeback.
Comparative recap
At-a-glance differences
This table compares the typical cancellation paths and refund likelihood by purchase channel.
Comparison table
| Channel | How to cancel | Refund possibility | Typical delay to update |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via Apple ID → Subscriptions | Refunds handled by Apple; Movavi direct policy not applicable | Immediate in subscription status; refund timing varies |
| Google Play (Android) | Cancel in Google Play Store → Subscriptions | Refunds handled by Google or seller; check Play policies | Immediate in subscription status; refund timing varies |
| Direct (Movavi website / desktop) | Log in to account → Programs/Effects/Services → Cancel | Possible within 14 days for specified issues; subject to support review | Cancellation updates within 24 hours; refunds processed within 10 working days after approval |
After cancelling
Immediate steps
Confirm cancellation email or status in your Apple ID, Google Play subscriptions or Movavi account.
Keep receipts, screenshots and ticket numbers until the billing cycle ends or a refund is resolved.
Helpful links and escalation
- Movavi account login
- Movavi Support Center
- Apple: manage subscriptions
- Google Play: cancel subscriptions
- Federal Competition & Consumer Protection Commission (Nigeria)
Address
Official Movavi office (correspondence)
Movavi Software Limited
Office 201, 3 Krinou Street, Agios Athanasios Municipality, 4103 Limassol, Cyprus
Notes about local support
No specific Movavi postal office in Nigeria was found. For purchase or billing via local resellers, contact the seller directly.
For disputes, keep all documentation and consider your bank or local consumer protection agency for escalation.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.