Cancel NOTION online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Notion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Notion: Easy Method
What is Notion
Overview
Notion is an all-in-one productivity and workspace app used for note-taking, databases, task management and collaboration.
It combines pages, templates and shared workspaces so individuals and teams can organise information in one place.
Main uses
Typical uses include personal notes, project tracking, knowledge bases and team wikis.
Notion is offered with free and paid tiers that enable additional features, members and administrative controls.
How to cancel Notion
Cancel via the web (recommended)
- Sign into your account at notion.com.
- Go to Settings & Members → Plans & Billing (or Billing), then choose to downgrade or cancel the subscription.
- If you want a refund, cancel within the applicable window (see refunds section) and contact Notion support via the help page.
Cancel via app stores (iOS & Android)
- Apple App Store purchases: Notion directs users to request refunds and manage subscriptions directly through Apple; Notion cannot process App Store refunds.
- Google Play purchases: Manage or cancel subscriptions in Google Play settings; if the app does not reflect changes, contact Notion support for resync help.
What happens when you cancel
Access after cancellation
After canceling a paid plan, your workspace may revert to the features of the free plan at the end of the current billing period.
Content you created remains in your account, but some paid features and limits may no longer be available.
Billing and renewals
Cancellations stop future renewals; you generally retain access until the paid period you already paid for expires.
If you cancel within a specified refund window you may be eligible for a prorated or full refund depending on how you paid and when you cancel.
Will I get a refund?
General web refund rules
Online (web) cancellations may qualify for a refund if made within specified windows: there is a 14‑day Cancellation Period for prorated refunds in some cases.
For plan downgrades online: full refunds are available if you downgrade within 3 days of a monthly invoice or within 30 days of an annual invoice.
App store exceptions and limitations
- Apple App Store: Notion directs you to request refunds directly from Apple; Notion does not process these refunds.
- Google Play: Manage subscriptions in Google Play; Notion cannot directly issue Play store refunds but can assist with account resync if purchases don't appear.
- Notion notes it does not grant automatic EU-style 14‑day rights in all cases; the effective refund windows are as stated above.
Notion plans and pricing
Popular plans
| Plan | Billing options | Price (monthly) | Price (annual) |
|---|---|---|---|
| Free | Monthly / Annual | Varies | Varies |
| Personal / Personal Pro | Monthly / Annual | Varies | Varies |
| Team | Monthly / Annual | Varies | Varies |
| Enterprise | Custom (annual) | Varies | Varies |
Notes on pricing
Notion pricing, regional taxes and billing currency may vary by country and payment method.
For exact current prices and invoice details sign in to Notion help or your account billing page.
Your consumer rights in Nigeria
Key rights under Nigerian law
Under Nigeria’s consumer protection framework (FCCPA 2018), consumers may cancel orders or advance bookings subject to a reasonable cancellation charge.
Consumers can return defective, unsafe or misrepresented goods and obtain full refunds; blanket no‑refund clauses are likely unlawful.
How to seek redress in Nigeria
- Contact the vendor directly and request a refund or correction with documented evidence.
- If unresolved, file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) or pursue court action.
- Recent court decisions in Nigeria have struck down blanket "no‑refund" policies and awarded refunds/damages in some cases.
Customer experiences
Positive feedback
- Many users praise Notion for flexibility and organisation once they learn the interface and features.
- Users value its versatility for personal productivity, team collaboration and knowledge management.
Problems commonly reported
- Reports of confusing billing flows, such as inviting members vs guests causing unexpected charges.
- Complaints about slow or automated customer support when handling refunds or billing errors.
- In‑app purchases via App Store sometimes do not reflect in Notion and users are advised to seek Apple support directly.
Documentation checklist
What to gather before you contact support
- Account email and workspace name.
- Payment receipts or invoice numbers (web or app store receipts).
- Dates of subscription start, renewal and cancellation attempts.
- Screenshots of billing screens, transaction records and error messages.
Where to send evidence
- For web billing, use Notion’s help and support channels via Notion help.
- For App Store purchases, include Apple receipt when contacting Apple support; Notion will refer you to Apple for those refunds.
- For Google Play purchases, attach Google Play receipts and screenshots of subscription settings.
Common mistakes
Billing UI confusions
Users often confuse "members" and "guests" when inviting others; inviting a paying "member" can increase subscription charges unexpectedly.
Double‑check invitation types and billing pages before confirming workspace changes that affect seats or members.
Support and cancellation missteps
Cancelling via the App Store or Google Play but expecting a web refund is a frequent mistake; app store purchases are managed by the store.
Delaying contact with support beyond the refund window (3 days for monthly web downgrades, 30 days for annual) can forfeit eligibility for a full refund.
Comparative recap
Quick summary table
| Method | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Web (notion.com) | Cancel in Settings → Billing; contact Notion support for refunds. | Possible: prorated or full within specified windows (14‑day prorated, 3‑day monthly, 30‑day annual). | Best route for direct refunds and account management. |
| Apple App Store | Manage subscriptions and request refunds through Apple. | Handled by Apple; Notion refers users to Apple. | Notion cannot directly issue App Store refunds. |
| Google Play | Cancel or request refund via Google Play account settings. | Managed by Google Play; Notion may assist with resync issues. | Resubscription via web after Play cancellation may require support help. |
Recommendation
If you paid via the web, cancel and contact Notion within the stated windows for the strongest refund chances.
If you paid through Apple or Google, begin with the respective app store support and keep receipts to share with Notion if resync or account issues arise.
After cancelling
Next steps
Keep copies of all receipts, cancellation confirmations and any support ticket IDs until your refund or account change is confirmed.
Check your bank or card statements for any refunded amounts and for any unexpected future charges.
Useful links
- Notion refunds and help
- Cancellation, refunds and disputes policy
- Apple App Store: request a refund through your Apple account or Apple Support.
Address
Mailing address (headquarters)
Notion Labs, Inc.
2300 Harrison Street, San Francisco, California 94110, United States
Note for Nigeria users
No Nigeria‑specific mailing address was found; use the web help centre for best response and keep local consumer rights options in mind.
If you cannot resolve a refund or misrepresentation issue, consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.