Cancel NOVORESUME online
Cancellation service #1 in United Kingdom
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Novoresume service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Novoresume: Complete Guide
What is Novoresume
Overview
Novoresume is an online resume and cover letter builder that offers free and premium templates, editing tools, and export options to help job seekers create professional application documents.
The service is web‑based with mobile app distribution through app stores and provides guidance and templates aimed at improving interview callbacks.
Key purpose
Its main purpose is to simplify resume creation with modern templates, content tips, and formatting controls for job applications.
Novoresume offers both a Basic (free) tier and paid Premium features for expanded templates and download/export capabilities.
How to cancel Novoresume
Cancel on the web
- Email Novoresume support at contact@novoresume.com with your purchase date, order number and personal details.
- State clearly that you wish to cancel your Premium subscription or request a refund within the 14‑day window if applicable.
- Reference the Terms & Conditions when needed: Novoresume Terms & Conditions.
Cancel via mobile app stores
- For purchases made through Apple App Store or Google Play, manage and cancel subscriptions directly in your App Store / Google Play account settings.
- Novoresume’s official sources do not provide explicit step‑by‑step app‑store cancellation instructions; use the platform subscription controls to stop future billing.
What happens when you cancel
Access and features
After a paid Premium subscription expires or is cancelled, the account reverts to the Basic (free) tier and you lose Premium features and download access tied to the paid plan.
Any documents you created typically remain in your account but advanced export options may be disabled.
Renewal and billing
Novoresume does not use automatic renewal for its Premium access; after expiry the account switches back to Basic without further charges.
If you subscribed via App Store or Google Play, the platform’s subscription settings control renewals and billing.
Data and account retention
Account data and documents are generally retained, but specific retention periods are governed by Novoresume’s privacy policy and terms of service.
If you need data deletion or export, contact support and request the required actions.
Will I get a refund?
Standard refund policy
Novoresume offers a 14‑day money‑back guarantee for refunds within the first 14 days after the first upgrade; request via support chat or email.
See the support article for refunds: Refund & Membership Questions.
Exceptions and limitations
- If you have started a download, some terms state that the right to withdraw may be lost and refunds may not be issued after download begins.
- Platform purchases (App Store/Google Play) may be subject to the store’s own refund rules; contact the store if you purchased there.
Novoresume plans and pricing
Available plans
Novoresume offers at least a Basic (free) tier and a Premium paid tier with expanded templates and download exports.
Exact plan names, billing cycles and local prices can vary by region and by store of purchase.
Pricing notes
No exact Nigeria pricing is published in the verified data. Global pricing is typically listed in USD, with INR available for India.
Use 'Varies' below where local price information is not available.
| Plan | Price (Nigeria) | Notes |
|---|---|---|
| Basic | Free | Limited templates and no paid exports |
| Premium | Varies | Paid tier - price varies by currency/store |
Your consumer rights in Nigeria
Protections under FCCPA 2018
Under the Nigerian Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have rights if a product or service is defective, misdescribed, or not delivered as promised.
You may be entitled to a refund, replacement or compensation when the service fails to meet the promised standards.
When no‑refund policies may apply
If the service was delivered as described and the customer simply changes their mind, a no‑refund policy may legally stand provided the terms were clearly disclosed before purchase.
Always document your communication and the terms shown at the time of purchase to support any dispute.
Customer experiences
Positive feedback
Many users praise Novoresume for an easy‑to‑use interface, modern templates, helpful tips, and professional output that helped some secure interview callbacks.
Positive reviews often cite the quality of templates and formatting guidance as strong points.
Negative feedback
Common complaints include free plan limitations (inability to download), perceived high premium pricing, and occasional bugs or export issues.
Some users report problems redownloading after expiry, ATS compatibility concerns with certain templates, and slow customer support responses.
Documentation checklist
What to include when cancelling
- Your full name and account email address.
- Purchase date and order/transaction number (from receipt or confirmation email).
- Clear statement that you want to cancel the Premium subscription or request a refund.
What to include for a refund claim
- Evidence of purchase (receipt, confirmation email, bank/credit card transaction).
- Explanation of reason for refund (e.g., service not as described, download issues).
- Any screenshots or error messages supporting technical or delivery issues.
Common mistakes
Mistakes when cancelling
One common mistake is emailing support without providing purchase details such as order number or purchase date; this delays verification and processing.
Another error is assuming cancellation from the website also cancels App Store/Google Play subscriptions - those must be cancelled through the store.
Mistakes when requesting refunds
Customers sometimes request refunds after starting a download without checking terms that may limit withdrawal rights; this can lead to refusal.
Failing to document communications or missing purchase receipts makes it harder to prove entitlement under FCCPA or Novoresume policies.
Comparative recap
Quick summary
Cancellation is done by emailing support for web purchases and via the app store for mobile purchases. Refunds are generally available within 14 days but may be denied after download.
Novoresume reverts accounts to Basic after expiry and does not automatically renew Premium according to verified sources.
Comparison table
| Item | Web (direct) | App Store / Google Play |
|---|---|---|
| How to cancel | Email contact@novoresume.com with details | Cancel subscription in your App Store / Google Play account settings |
| Refund window | 14‑day money back guarantee for first upgrade (support required) | Subject to store refund policies; contact the store for refunds |
| Automatic renewal | No automatic renewal; account reverts to Basic | Store controls renewal and billing |
| Common issues | Download started -> refund may be denied; support response time varies | Store rules differ; refunds and management handled by store |
After cancelling
Next steps
Keep copies of all cancellation and refund communications and any receipts or transaction IDs for 6 - 12 months for dispute purposes.
Check your account to confirm Premium features are removed and that your billing has stopped.
Help and useful links
- Terms & Conditions: Novoresume Terms & Conditions
- Refund & membership support: Support article on refunds
- Email support: contact@novoresume.com
Address
Corporate address
Novorésumé ApS
Store Kongensgade 59 A 1. Th., 1264 København K, Denmark
Nigeria‑specific info
Novoresume does not provide a local postal address in Nigeria for cancellations; cancellation and refund requests should be sent by email to support.
For purchases made through Apple or Google, manage subscriptions and refund requests via the respective store portals.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.