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Cancel Openart: Easy Method
What is Openart
Overview
Openart is a digital service that provides AI-assisted image generation and premium features through subscription plans. It is accessed via mobile apps and/or a web interface depending on the product variant.
Provider identity
The cancellation address in this guide corresponds to the OpenArt entity registered in England & Wales (Company No. 08870750). Other entities with similar names may exist in different jurisdictions.
How to cancel Openart
Cancel via iOS App Store (common for Nigeria users)
- Open the Settings app on your iPhone or iPad.
- Tap your name, then tap "Subscriptions".
- Select the Openart subscription and choose "Cancel Subscription".
Cancel via Openart website or support
- Log into your Openart account on the website or app and look for "Account" → "Subscriptions" or "Billing".
- If no self-serve cancel option exists, contact Openart support with your account email and receipt details and request cancellation.
What happens when you cancel
Access after cancellation
Cancelling a subscription typically stops future renewals but does not always remove immediate access. For App Store subscriptions, you usually retain premium access until the paid period ends.
Data and account retention
Your account and any content you created are generally retained unless you request deletion. Deleting an account is usually a separate process to cancellation.
Will I get a refund?
General refund policy
Refunds for in‑app purchases made on the iOS App Store are normally handled by Apple, not the app developer. Openart may have its own refund exceptions for purchases made directly through its website.
Exceptions and practical steps
- If you purchased via the App Store, request a refund through Apple Support or use the "Report a Problem" link on your receipt.
- If you paid directly to Openart (credit card or web), contact Openart support with the order number and reason for the refund.
Openart plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly (App) | €2.61 | Weekly | Premium access |
| Monthly (App) | €6.70 | Monthly | Premium access |
| Yearly (App) | €11.22 | Annual | Premium access |
Pricing note
Prices reflect in‑app purchases on the Nigerian App Store (iOS) and are shown in euros after conversion from NGN using a recent mid‑market rate.
Your consumer rights in Nigeria
Key statutory protections
Nigerian consumers are protected by the Federal Competition and Consumer Protection Act (FCCPA) and related regulations that require clear pricing, truthful advertising and redress for unfair practices.
Practical remedies
- For App Store purchases, initiate refunds and disputes via Apple first.
- For direct purchases, request redress from the seller and, if unresolved, report to the Federal Competition & Consumer Protection Commission: https://fccpc.gov.ng.
- Bank chargebacks or card dispute procedures may be available through your card issuer in Nigeria.
Customer experiences
Positive feedback
Many users report fast generation times and useful premium features when subscriptions are active. Users often praise the creative results for hobby and concept work.
Common complaints
Typical negative experiences include confusion over which entity handles refunds, difficulty locating subscription controls, and unexpected renewals when users assume deleting the app cancels billing.
Documentation checklist
Essential documents to gather
- App Store receipt or email confirmation showing the purchase date and transaction ID.
- Account email address and username used with Openart.
- Screenshots of subscription status in the app or App Store.
Supporting evidence for disputes
- Bank or card statements showing the charge.
- Correspondence with Openart or Apple support (dates and content).
- Any screenshots showing unwanted or duplicate charges.
Common mistakes
Deleting the app without cancelling
Users often delete the Openart app and assume billing stops; however, App Store subscriptions continue until explicitly cancelled in Apple ID settings.
Contacting the wrong party
Another frequent error is contacting the app developer for refunds for App Store purchases. Apple controls in‑app purchase refunds, so start with Apple's support for iOS purchases.
Comparative recap
Plan comparison
| Plan | Price | Period | How to cancel | Refund handling |
|---|---|---|---|---|
| Weekly (App) | €2.61 | Weekly | Manage via iOS Subscriptions (Settings → Subscriptions) | Refunds via Apple; limited exceptions |
| Monthly (App) | €6.70 | Monthly | Manage via iOS Subscriptions (Settings → Subscriptions) | Refunds via Apple; limited exceptions |
| Yearly (App) | €11.22 | Annual | Manage via iOS Subscriptions (Settings → Subscriptions) | Refunds via Apple; limited exceptions |
Key takeaway
If you subscribed on iOS in Nigeria, Apple is usually the first point of contact for cancellations and refunds. For direct purchases, contact the seller and keep documentation.
After cancelling
Immediate steps
- Keep your confirmation of cancellation and any receipts or screenshots.
- Monitor your bank or card statements to ensure no further charges are taken.
Helpful links and further action
- Manage Apple subscriptions: https://support.apple.com/en-us/HT202039
- Report consumer issues in Nigeria: https://fccpc.gov.ng
Address
Registered office
OpenArt (registered in England & Wales, Company No. 08870750)
Registered Office: 86-90 Paul Street, London EC2A 4NE
Notes on alternative registrations
Other companies using the OpenArt or Openart name may be registered in different jurisdictions (for example, Singapore). Use the registered office above for formal correspondence related to the England & Wales entity.
Similar cancellation services
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Written by Yusuf Onyeka
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Openart subscription via the iOS App Store, open the Settings app on your iPhone or iPad, tap your name, then tap 'Subscriptions'. Select the Openart subscription and choose 'Cancel Subscription'. You can also cancel in writing if you prefer.
Yes, when you cancel your Openart subscription, you typically retain access to your premium features until the end of the current billing cycle. Make sure to check your account settings for confirmation.
Refunds for Openart subscriptions purchased via the iOS App Store are handled by Apple. You can request a refund through Apple Support or use the 'Report a Problem' link in your receipt. For direct purchases, contact Openart support with your order number.
Yes, Openart may have specific exceptions for refunds based on the purchase method. If you purchased directly through their website, contact Openart support for further assistance regarding your refund request.
Your Openart account and created content are generally retained after cancellation unless you specifically request deletion. If you wish to keep your data, do not delete your account immediately after cancellation.