Cancel OUTPUT ARCADE online
Serviço de cancelamento N.º 1 em Portugal
4.9Calculated on 5.6K reviews
Senhora, Senhor,
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Output Arcade.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
Cancel Output Arcade: Step-by-Step Guide
What is Output Arcade
Service overview
Output Arcade is a subscription-based sound and loop library that runs as a plugin or standalone app for music production.
How it is used
Subscribers access a large, regularly updated collection of playable loops, instruments, and effects to build ideas quickly.
How to cancel Output Arcade
Where to cancel
You must cancel your Output Arcade subscription through your Output Account at account.output.com under the "Subscription" section.
There is no separate cancellation via the App Store or Google Play for Arcade subscriptions.
Step-by-step cancellation
- Go to account.output.com and sign in with the email used for your subscription.
- Open the "Subscription" section from your account dashboard.
- Choose the Arcade subscription and select the cancel option following on-screen prompts.
- Confirm cancellation when prompted; note any confirmation emails or on-screen confirmations for your records.
Important notes
- Cancelling on Output's website is the only supported method for Arcade subscriptions.
- If you cannot access your account, contact Output support with proof of purchase and account details.
What happens when you cancel
Access and login
When you cancel, you are logged out immediately and cannot access Arcade until you re-subscribe.
Projects that rely on Arcade content will not be playable via the Arcade subscription until you re-subscribe.
Billing and renewal
Cancelling stops future renewals; you must cancel before the next billing date to avoid additional charges.
Monthly renewals will not be refunded if already billed (see refund rules below).
Data and created music
Music you created while subscribed remains usable in your DAW if it was exported or recorded as audio.
Any content that requires an active Arcade session or account unlocks will not be available after cancellation.
Will I get a refund?
Monthly subscriptions
Monthly subscriptions are non-refundable and non-returnable. You must cancel before the next billing period to avoid further charges.
Annual subscriptions
Annual subscriptions are refundable only if cancelled within the first thirty (30) days of purchase.
Perpetual purchases and exceptions
- Perpetual software (plugins, instruments, bundles) is refundable within 14 days of purchase, with some exceptions (for example, certain Expansion Packs may be excluded).
- Refunds for eligible purchases are typically processed within 2 - 4 weeks.
- For full details, see Output’s returns and refunds guidance at Output refunds & returns.
Output Arcade plans and pricing
Official currency listing
Official pricing on Output’s site is listed in USD; local pricing in Nigeria may vary by payment method and currency conversion.
Check your account or Output’s store for the price shown to your payment method at checkout.
Plan table
| Plan | Price |
|---|---|
| Arcade - Monthly | Varies |
| Arcade - Annual | Varies |
| Perpetual plugins / bundles | Varies |
Your consumer rights in Nigeria
General position
Output’s published refund policies (monthly non-refundable, annual refundable within 30 days, software refundable within 14 days) reflect industry practice.
Nigerian consumer law may not mandate refunds beyond a company’s stated policy for digital subscriptions.
Practical steps you can take
- If you believe a charge was unauthorized or incorrect, contact your bank or payment provider to dispute the transaction.
- Keep records (receipts, screenshots, support replies) and consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance if needed.
Customer experiences
Positive feedback
- Many users praise the creative interface, large sample library, and inspirational quality of sounds.
- Users note that ideas and exported music created while subscribed remain usable after cancellation.
Negative feedback
- Complaints about unexpected or recurring charges, and confusion over whether a subscription was successfully cancelled.
- Reports of unclear pause vs cancel options, occasional poor customer support, and performance issues in some DAWs.
Documentation checklist
Essential account info
- Account email address used for the subscription.
- Order number or transaction ID (from your receipt or bank statement).
Evidence for disputes
- Screenshots of your account subscription page showing cancellation status or active charges.
- Copies of billing statements, receipts, and any support correspondence.
Common mistakes
Canceling in the wrong place
Many users try to cancel via the App Store or Google Play; Arcade subscriptions must be cancelled at account.output.com.
Expecting continued access or automatic refunds
Some users assume cancellation preserves access for the remainder of the billing period, but Arcade logs you out immediately on cancellation.
Others expect automatic refunds for monthly billing - monthly subscriptions are non-refundable unless covered by a specific exception.
Comparative recap
Quick comparison
| Feature | Monthly subscription | Annual subscription | Perpetual software |
|---|---|---|---|
| How to cancel | Cancel at account.output.com | Cancel at account.output.com | Cancel/return via Output shop (if within eligible period) |
| Refund eligibility | Non-refundable | Refundable within 30 days | Refundable within 14 days (some exceptions) |
| Access after cancel | Logged out immediately | Logged out immediately | Perpetual license remains (unless refunded) |
| Refund processing time | N/A | Typically processed within company timelines | Usually 2 - 4 weeks |
After cancelling
If you see unexpected charges
- Check your Output account subscription page to confirm the cancellation and date.
- Contact Output Support with your order/transaction details: How to cancel Arcade.
- If charges remain, contact your bank or payment provider to dispute the transaction.
Re-subscribing and alternatives
You can re-subscribe at any time if you need access to Arcade again.
Consider purchasing perpetual plugins or individual instruments if you prefer one-time purchases; check shop return terms: Output shop returns.
Address
Corporate address
Output Services Inc. - 170 - 422 Richards Street, Vancouver BC V6B2Z4.
Support and contact notes
There is no Nigeria-specific postal address for cancellation requests; use your Output account and support channels for account and billing matters.
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FAQ
Aviso importante sobre os limites do serviço
Num espírito de transparência e prevenção, é essencial relembrar os limites inerentes a qualquer serviço de envio desmaterializado, mesmo quando é datado, rastreado e certificado. As garantias incidem sobre o envio e a prova técnica, mas nunca sobre o comportamento, a diligência ou as decisões do destinatário.
Atenção, Postclic não pode:
- garantir que o destinatário receba, abra ou tome conhecimento do seu correio eletrónico.
- garantir que o destinatário trate, aceite ou execute o seu pedido.
- garantir a exatidão ou a integralidade do conteúdo redigido pelo utilizador.
- garantir a validade de um endereço errado ou não atualizado.
- impedir uma contestação do destinatário sobre o alcance jurídico do correio.