Cancel PEOPLELOOKER online
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Peoplelooker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Peoplelooker: Easy Method
What is Peoplelooker
Service overview
Peoplelooker is an online people-search and background information service that aggregates public records and other data to produce reports on individuals.
The service is accessible via web and mobile apps and is typically billed as a subscription for access to report search results.
How customers use it
Users commonly use Peoplelooker to find contact information, address history, and public-record summaries for people they are researching.
Access levels, data returned and billing terms depend on the subscription plan and the platform used to subscribe.
How to cancel Peoplelooker
Cancel on the Peoplelooker website
- Log into your Peoplelooker account.
- Go to Account Settings or Billing.
- Click "Cancel Subscription" and confirm the cancellation.
- Keep a copy or screenshot of the confirmation screen and any cancellation emails.
- Source: Peoplelooker Help Center.
Cancel via mobile app or support
- iOS (App Store): Settings → Apple ID → Subscriptions → find Peoplelooker → tap "Cancel Subscription" and confirm.
- Android (Google Play): Open Play Store → Profile → Payments & subscriptions → Subscriptions → find Peoplelooker → tap "Cancel Subscription" and confirm.
- Alternate methods: call support at 1‑800‑592‑1753 (daily, 6 AM - 11:30 PM EST), use live chat ("Chat with Us Live"), or email support@peoplelooker.com with your full name, account email and 9‑digit member ID; always request written confirmation.
What happens when you cancel
Access after cancellation
After you cancel, you typically retain access until the end of your current billing period.
No further subscription charges should occur after the cancellation takes effect for that billing cycle.
Account data and confirmation
Your account and any saved searches or profile data may remain according to Peoplelooker's retention practices; request specifics from support if needed.
Always request written confirmation of cancellation (email or screenshot) and keep it for records in case of future disputes.
Will I get a refund?
Official policy and typical outcome
Peoplelooker generally does not offer prorated refunds; cancelling mid-cycle usually does not result in a partial refund.
Refunds are handled on a case-by-case basis and are not guaranteed under the standard policy.
Exceptions and platform rules
- If you subscribed via Google Play, refunds must be requested through Google Play's refund process.
- Users can request refunds by emailing support@peoplelooker.com or using live chat; processing may take up to 10 days.
- For sources and guidance, see refund guidance and the Help Center.
Peoplelooker plans and pricing
Pricing summary
Publicly available information shows pricing in USD on Peoplelooker's site; no Nigeria-specific EUR pricing or local rates are documented.
If you need the exact cost for a given plan, check your account page or the payment confirmation you received when subscribing.
Plans table
| Plan | Price (USD) | Notes |
|---|---|---|
| Monthly | Varies | USD pricing shown publicly; regional conversion not documented |
| Annual | Varies | Price and billing frequency depend on selected offer at signup |
| Trial / Promotional | Varies | Trial-to-paid terms have been reported as confusing by some users |
Your consumer rights in Nigeria
Relevant law
Under Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 (including sections 120, 104, 129), blanket "no-refund" policies can be unlawful.
Consumers have rights to cancel services and obtain reasonable refunds for services not provided or billed unfairly.
Practical steps for Nigerian consumers
- If you believe a "no-refund" policy was applied unlawfully, you can raise the issue with Peoplelooker support and request a written response.
- Preserve evidence (receipts, screenshots, emails) and consider filing a complaint with the Federal Competition and Consumer Protection Commission if unresolved; see reporting guidance such as coverage of no-refund rulings.
Customer experiences
Positive reports
Some users report straightforward resolutions from customer service and accurate, helpful search results.
One reviewer noted a prompt credit after contacting support and described the service as reliable for certain searches.
Negative reports
Common complaints include difficulty cancelling, recurring or duplicate charges, confusing trial-to-paid enrollments, and limits to customer support availability.
Other users report outdated or inaccurate information in reports, which can reduce the service's usefulness for some searches.
Documentation checklist
What to gather before contacting support
- Account email address and full name used on the account.
- Your 9-digit Peoplelooker member ID (if available).
- Dates of subscription, billing statements, and screenshots showing charges.
Additional items to keep
- Copies of cancellation confirmations, chat transcripts and support emails.
- Bank or card statements showing disputed charges, with redactions for unrelated items.
Common mistakes
Confusing subscription channels
Users sometimes cancel on the website but remain subscribed via the App Store or Google Play; you must cancel through the platform used to subscribe.
If you signed up on iOS or Android, cancel in Apple Subscriptions or Google Play to stop renewals on that platform.
Not keeping proof
Failing to request or save written confirmation can make disputes harder to resolve later.
Always save screenshots or emails that confirm the cancellation and any refund promises.
Comparative recap
Quick feature comparison
| Feature | Peoplelooker | Typical competitor |
|---|---|---|
| Cancellation ease | Mixed - website and app routes exist, but some users report difficulty | Varies - many competitors offer clear in-account cancellation |
| Refund policy | Generally no prorated refunds; case-by-case refunds possible | Many competitors offer limited prorated or time-based refunds |
| Pricing transparency | USD pricing published; Nigeria/regional pricing not documented | Some competitors display local currency and clearer plan details |
| Data accuracy | Mixed - useful for some searches but reports of outdated/incorrect data | Varies - data quality varies across providers |
| Customer support | Phone, live chat and email available; responsiveness reported as inconsistent | Competitors may offer broader localized support or clearer SLA |
After cancelling
Immediate next steps
Save any confirmation messages and monitor your bank or card statement for further charges.
If a charge posts after cancellation, contact Peoplelooker support immediately and provide your documentation.
Useful links and escalation
- Peoplelooker Help Center: How to cancel
- Refund guidance: JoinChargeback article
- Google Play refunds: Google Play refund process
- Apple subscription support: Manage subscriptions on Apple
- Nigeria consumer rights coverage: No-refund policy coverage
Address
Mailing address
MSC - 217730 P.O. Box 105168 Atlanta, GA 30348‑5168
Contact details
Email: support@peoplelooker.com
Phone (US support line): 1‑800‑592‑1753 (daily, 6 AM - 11:30 PM EST)
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.