Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Phoner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Phoner: Easy Method
What is Phoner
Overview
Phoner is a mobile app that provides phone numbers for calling and texting, with features such as call recording and privacy protection.
Core features
The app is available via App Store and Google Play and offers subscription-based access to numbers and credits for calls and messages.
Phoner is developed by Appsverse Inc., with the developer address listed in the app store listing.
How to cancel Phoner
Cancel via App Store (iOS)
- Open the Apple App Store or go to reportaproblem.apple.com to manage subscriptions.
- Find your Phoner subscription and choose Cancel; the service remains active until the end of the current billing period.
Cancel via Google Play (Android)
- Open Google Play > Menu > Payments & subscriptions > Subscriptions.
- Select Phoner and tap Cancel; the subscription stays active until the period ends.
Cancel on the Phoner website
- Log in at phonerapp.com.
- Go to billing or subscriptions, select cancel, confirm the cancellation, and expect a confirmation email.
- Detailed third-party instructions are available: how to cancel Phoner.
Upgrades, downgrades and re-subscribing
- To change plans you must cancel the existing subscription (via Apple App Store or Google Play) and request any refund before subscribing again.
- Plan changes typically only take effect after the current billing period ends.
What happens when you cancel
Access after cancellation
After cancelling, Phoner remains active until the end of your current billing period.
You keep access to features and credits purchased for the remainder of that period.
Auto-renewal and avoiding charges
Subscriptions auto-renew; to avoid an unwanted renewal charge cancel at least 24 hours before the renewal date.
Failure to cancel in time may result in another billing cycle being charged.
Data and account status
Canceling a subscription does not necessarily delete your account or data; check account settings or contact support for deletion requests.
Keep copies of confirmation emails and receipts in case you need to prove cancellation.
Will I get a refund?
Phoner refund policy (general)
- In-app purchases are generally non-refundable and no credits are provided for partially used periods, per Phoner terms.
- Phoner states refunds are at the sole discretion of Apple or Google.
How to request a refund
- Apple refunds: use reportaproblem.apple.com or Apple’s purchase history tools.
- Google Play refunds: use Google Play Payments & subscriptions at play.google.com under Payments & subscriptions.
Exceptions and practical expectations
Phoner’s terms do not state a statutory 14-day 'cooling-off' refund right; refunds are typically unavailable if the service has been used.
If you believe there are exceptional circumstances (billing errors, duplicate charges), contact the store (Apple/Google) promptly and keep documentation.
Phoner plans and pricing
Overview of pricing
No exact Nigeria-specific pricing in NGN or EUR was found in available sources.
The App Store displays USD-based in-app purchases in ranges (for example USD 4.99 to 129.99) in some regions.
Current plan table
| Plan name | Price | Billing period |
|---|---|---|
| Basic / Monthly | Varies | Varies |
| Standard / Monthly | Varies | Varies |
| Premium / Monthly | Varies | Varies |
Your consumer rights in Nigeria
Local consumer protection context
Phoner’s own terms do not provide a 14-day statutory cooling-off refund right for subscriptions; refunds follow app-store policies.
In Nigeria, consumer protection matters can be raised with the Federal Competition and Consumer Protection Commission (FCCPC) for guidance.
Practical steps to protect your rights
- Cancel subscriptions before the renewal window (at least 24 hours recommended) to avoid unwanted charges.
- Use official store refund procedures (Apple/Google) and retain receipts and screenshots to support any dispute.
Limitations and advice
Platform store policies (Apple/Google) generally govern refunds for in-app purchases rather than the app developer’s own policy.
If you believe Phoner breached terms or charged incorrectly, gather evidence and contact both Phoner support and your payment provider promptly.
Customer experiences
Positive feedback
Users report Phoner is easy to use, reliable for calls and texts, and offers useful features such as call recording and privacy-protecting numbers.
Some review aggregators note the app’s simplicity and communication capabilities as strengths.
Negative feedback
Complaints include high cost, unclear pricing, fast-expiring numbers, and unexpected or repeating charges.
Users also report technical problems (unreliable numbers, undelivered messages, crashes) and mixed experiences with customer support and verification requests.
Takeaway
Overall, experiences are mixed: the app is praised for functionality but criticised for pricing transparency and some operational issues.
Keep documentation and check reviews for recent reports before purchasing or subscribing.
Documentation checklist
Purchase and subscription records
- App store receipt or order confirmation (Apple/Google).
- Subscription ID, plan name and billing period.
- Screenshots showing subscription status and renewal date.
Communications and support
- Copies of emails or chat transcripts with Phoner support.
- Any confirmation email received after cancelling.
Technical evidence
- Logs or screenshots showing failed calls, undelivered messages, or app errors (if requesting refunds for faults).
- Device model, OS version, and app version information.
Common mistakes
Not cancelling in the right place
Many users try to cancel inside the app but forget to cancel the subscription in the App Store or Google Play, which keeps auto-renewal active.
Waiting too long to cancel
Cancelling after the renewal date often results in another full billing cycle being charged; always cancel at least 24 hours before renewal.
Expecting automatic refunds
Assuming a refund will be automatic is a frequent error; in-app purchases are generally non-refundable and refunds are handled by Apple or Google.
Comparative recap
At-a-glance comparison
| Aspect | What Phoner does |
|---|---|
| Cancellation methods | Cancel via App Store, Google Play, or web account; service active until period end. |
| Refunds | Generally non-refundable; refunds processed by Apple or Google at their discretion. |
| Access after cancel | Access continues until the end of the current billing cycle. |
| Pricing transparency | Users report unclear pricing and high costs; no Nigeria-specific prices listed publicly. |
After cancelling
Confirmations and follow-up
Save any confirmation email or screenshot showing cancellation was successful.
If you do not receive confirmation, check your App Store / Google Play subscription page or the Phoner website billing page.
Where to request refunds or get help
- Phoner terms and contact: Phoner terms.
- Phoner support and help articles: request a refund guide and upgrade/downgrade instructions.
- Apple refund portal: reportaproblem.apple.com.
- Google Play payments & subscriptions: play.google.com (Payments & subscriptions).
- Step-by-step cancellation help (third-party): how to cancel Phoner.
Address
Developer / provider address
Appsverse Inc.
8605 Santa Monica BLVD West Hollywood California 90069 United States
Notes
If you need further help, use the links above to contact Phoner support or the relevant app store for refunds and subscription management.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.