Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Photoleap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Photoleap: Easy Method
What is Photoleap
Overview
Photoleap is a photo-editing app by Lightricks that offers AI-powered tools, layer blending, and creative effects for mobile and web users.
Key features
Features include AI edits, Transform, Animate, auto-enhance, and advanced layer controls usable by both casual and power users.
How to cancel Photoleap
App Store (iOS) cancellation
- Open your iPhone or iPad Settings → tap your name → Subscriptions.
- Find Photoleap in the subscription list and choose Cancel Subscription.
- Apple manages the subscription; contact Apple for billing or refund queries via their support pages.
Google Play (Android) cancellation
- Open the Google Play Store app → tap your profile → Payments & subscriptions → Subscriptions.
- Select Photoleap and tap Cancel subscription.
- Google handles billing and refunds for Play purchases; use Google Play Help if needed.
Web (Lightricks) cancellation
- Sign in to your Lightricks account at account.lightricks.com.
- Go to your subscription settings and cancel the plan from your account dashboard.
- For refunds within the cooling-off period, contact support at support@lightricks.com.
What happens when you cancel
Access after cancellation
If you cancel before the end of a paid period, you typically keep access until the current billing period ends.
Auto-renewal and billing
Cancelling stops future auto-renewals. Charges already billed for the active period are usually not reversed by Photoleap unless refund rules apply.
Account data
Your account and edited files remain accessible under the free tier unless you delete the account or data separately.
Will I get a refund?
Web purchases (Lightricks)
Web purchases are eligible for a full refund if requested within a 14-day cooling-off period.
To request a refund, contact support@lightricks.com and provide your order details.
App Store and Google Play purchases
Purchases made through Apple or Google must be refunded through their systems; Photoleap cannot directly issue refunds for those purchases.
Use Apple’s Report a Problem or Google Play Refund processes to request refunds for store purchases.
Exceptions and escalation
- If the stated Lightricks policy is not honored for web purchases, escalate to your payment provider or local consumer protection body.
- For repeated or unexplained charges after cancellation, collect documentation and request chargebacks if other remedies fail.
Photoleap plans and pricing
Available plan (Nigeria)
The following plan was reported for Nigeria and is included here for reference. Prices may change and regional listings can vary.
Notes on pricing
The listed euro price is an approximate conversion; no official euro price listing for Nigeria was found in the verified data.
| Plan | Price | Billing Period | Features |
|---|---|---|---|
| Annual Subscription (Nigeria) | €52 (approx) | Annual | Full Photoleap Pro access |
Your consumer rights in Nigeria
Cooling-off and refunds
For web purchases, a 14-day cooling-off period applies for a full refund according to Photoleap/Lightricks policy.
Local consumer protection
Nigerian consumers may use local consumer protection frameworks and banking dispute mechanisms to escalate unresolved refund or billing issues.
Chargebacks and payment providers
- If refunds are refused or ignored, contact your bank or card issuer to discuss chargeback options.
- Keep documentation (receipts, screenshots, correspondence) to support your dispute.
Customer experiences
Positive feedback
Many reviewers praise Photoleap’s AI editing tools, ease of use, and useful features such as predefined edits, Transform, Animate, and layer controls.
Negative feedback
Some users report being charged after cancellation, difficulties obtaining refunds, and slow or unresponsive support for store purchases.
Overall balance
Photoleap is well-regarded for features and UX, but billing and refund handling - especially for App Store and Google Play purchases - has generated recurring complaints.
Documentation checklist
Essential documents to gather
- Purchase receipt or order confirmation (email or screenshot).
- Subscription ID or transaction ID from Apple/Google or Lightricks.
- Account email and username used with Photoleap.
Supporting evidence
- Screenshots of subscription status showing cancellation or active billing.
- Bank or card statement entries showing charges and dates.
- Email correspondence with Photoleap or app store support.
Common mistakes
Canceling in the wrong place
Users often try to cancel from Photoleap but purchased via the App Store or Google Play; those subscriptions must be canceled through the respective store.
Assuming immediate refunds
Some expect immediate refunds after cancelling. App Store and Google Play refunds follow store policies, and web refunds follow the 14-day rule for eligible purchases.
Not keeping records
Failing to keep receipts, transaction IDs, or screenshots makes disputes and chargebacks harder to prove. Always save purchase confirmation emails.
Comparative recap
Quick comparison
The table below summarizes how cancellation and refunds differ across platforms for Photoleap.
How to act by platform
| Platform | How to Cancel | Who Issues Refunds | Refund Eligibility | Notes |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple Subscriptions in device Settings or App Store. | Apple | Determined by Apple’s refund policies. | Photoleap cannot cancel or refund App Store purchases directly. |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions. | Google Play | Determined by Google Play’s refund policies. | Photoleap cannot cancel or refund Google Play purchases directly. |
| Web (Lightricks) | Cancel at account.lightricks.com or via support. | Lightricks / Photoleap | Full refund within 14 days (cooling-off period). | Contact support@lightricks.com for refunds. |
After cancelling
Check billing and access
Confirm cancellation receipt and verify access until the end of the paid period. Check bank or card statements for pending charges.
Useful links
- Lightricks account: account.lightricks.com
- Support email: support@lightricks.com
- Apple refund help: support.apple.com
- Google Play help: support.google.com/googleplay
Address
Corporate office
Lightricks Ltd. Professor Racah St, Building 5.4 Jerusalem, Jerusalem 9190401 Israel.
Notes on local correspondence
No explicit Nigerian office was found in the verified data. For cancellations and refunds, use the web account portal or support email above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.