I Can't Cancel My Picsart Subscription | Postclic
Cancel Picsart
Recipient
Sender
Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

Nigeria

Cancellation service #1 in Nigeria

Termination letter drafted by a specialized lawyer
Expéditeur
I Can't Cancel My Picsart Subscription | Postclic
Picsart
PicsArt Inc., Optima Onyx Tower, Suite 1103, 1010 South Federal Highway
33009 Hallandale Beach United States
support@picsart.com
Subject: Cancellation of Picsart contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Picsart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Picsart
PicsArt Inc., Optima Onyx Tower, Suite 1103, 1010 South Federal Highway
33009 Hallandale Beach , United States
support@picsart.com
REF/2025GRHS4

Cancel Picsart: Easy Method

What is Picsart

Overview

Picsart is a photo and video editing platform offering mobile apps and a web service with premium subscription tiers and AI-powered tools.

It sells subscriptions through the Picsart website, Apple App Store, Google Play, and enterprise/API arrangements.

Why people subscribe

Subscribers get access to premium content, advanced editing features, and AI tools such as background removal.

Plans include monthly and annual billing options that vary by tier and region.

How to cancel Picsart

Cancel via App Store (iOS)

  • Open the Picsart app on your iPhone or iPad.
  • Tap More → Settings → Subscription; the app redirects you to the Apple App Store.
  • Cancel the subscription under your Apple subscriptions in the App Store account settings.

Cancel via Google Play (Android)

  • Open the Picsart app on your Android device.
  • Tap More → Settings → Subscription; the app redirects to Google Play Subscription management.
  • Cancel the subscription inside your Google Play account subscriptions.

Cancel via Website (picsart.com)

  • Log in at picsart.com.
  • Click your profile photo → Settings → Billing & Subscriptions.
  • Click Cancel subscription and follow on-screen prompts to confirm cancellation.

What happens when you cancel

Access after cancellation

After you cancel, you normally keep access to the paid features until the end of the current paid period.

No immediate loss of benefits usually occurs unless specified by the platform's terms.

Renewal and billing

Cancellation prevents future automatic renewals; you will not be billed again at the next renewal date.

If you subscribed through Apple or Google, renewals must be managed through those stores.

Account data and content

Your account, edits, and uploaded content generally remain available under your Picsart account after cancellation.

Check Picsart's terms or settings for any data retention or deletion policies if you want content removed.

Will I get a refund?

Picsart general refund policy

Picsart's Terms of Use state that all payments are non-refundable, including partial or unused service periods.

This no-refund statement is the default policy for purchases made via picsart.com.

Exceptions and platform-specific refunds

  • If you subscribed via the Apple App Store or Google Play, you can request a refund from Apple or Google subject to their policies.
  • If you subscribed via picsart.com, you may submit a refund request to Picsart customer support for consideration.
  • Enterprise/API subscriptions may require 30 days' notice to cancel and typically do not refund partial periods; check the API terms for rollover rules.

How to request a refund

  • For App Store purchases: request a refund via Apple's report-a-problem or support channels.
  • For Google Play purchases: request a refund via Google Play > Account > Order history or support.
  • For webbilled subscriptions: contact Picsart support and include order ID, email, and reason for the refund.

Picsart plans and pricing

Pricing summary

Below are the recorded monthly and annual prices converted for Nigeria (values shown in euros).

Prices were converted using a mid-market rate; your local charge may show in NGN and vary with tax and exchange rates.

Plan Price (EUR) Period Features
Picsart Gold €1.06 Monthly Gold tier monthly subscription
Picsart Plus €1.06 Monthly Plus tier monthly subscription
Picsart Pro €1.38 Monthly Pro tier monthly subscription
Picsart Gold €6.39 Annual Gold tier annual subscription
Picsart Plus €6.39 Annual Plus tier annual subscription
Picsart Pro €8.33 Annual Pro tier annual subscription

Your consumer rights in Nigeria

Relevant law summary

In Nigeria, the Federal Competition and Consumer Protection Act (FCCPA) 2018 gives enforceable consumer protections against unfair terms.

Key sections address cancellation, refunds for misrepresented services, and limits on contract terms that waive consumer rights.

Practical implications for Picsart users

  • Section 120 of the FCCPA allows cancellation of advance-booked services and refunds subject to reasonable charges.
  • Section 122 covers refunds where goods or services are misrepresented or unsuitable.
  • Section 129 makes unlawful any contractual term that attempts to deny statutory consumer rights.

How this affects refunds

If you in Nigeria were charged unexpectedly after cancellation, FCCPA protections may support a refund claim despite Picsart's no-refund clause.

Consider using local consumer protection channels if your refund request is refused and you believe the charge was unlawful.

Customer experiences

Positive feedback

Many users praise Picsart for flexible creative tools and AI features such as background removal that enhance editing workflows.

Reviewers often note the interface is approachable for beginners while offering advanced features for experienced users.

Negative feedback

Frequent complaints mention unexpected charges after trials, problems cancelling, and difficulties obtaining refunds or timely support.

Some users report confusing cancellation flows or technical errors when trying to cancel via app stores or the app itself.

Documentation checklist

Essential documents to collect

  • Order confirmation or receipt (email) showing the subscription charge and transaction date.
  • Screenshots of your account subscription page showing the active subscription and cancellation status.
  • Bank or card statement entries that show the charge(s) from Picsart, Apple, or Google.

Supporting evidence for refund claims

  • Proof of cancellation attempt (screenshots of cancellation screens or confirmation messages).
  • Correspondence with Picsart support, Apple, or Google including timestamps.
  • If applicable, a copy of trial offer terms or screenshots that show trial conversion language.

Common mistakes

Assuming you cancelled the right way

Users often think they cancelled inside the app but the subscription is billed through Apple or Google, so the app-level cancellation does not stop billing.

Always confirm cancellation in the store (App Store / Google Play) if you used those platforms to subscribe.

Expecting automatic refunds

Expecting an automatic refund after cancelling a subscription is a common error given Picsart's stated no-refund policy.

If you need a refund, follow the platform-specific request routes promptly and provide documentation.

Missing supporting evidence

Not saving receipts, screenshots, or cancellation confirmations makes disputes harder to resolve with support or consumer protection bodies.

Collect all relevant records immediately after noticing an unexpected charge.

Comparative recap

Platform comparison

Platform How to cancel Refund possibility
App Store (iOS) Cancel via App Store subscriptions (Picsart app redirects you). Request refund from Apple (subject to Apple policy).
Google Play (Android) Cancel via Google Play subscriptions (Picsart app redirects you). Request refund from Google Play (subject to Google policy).
Web (picsart.com) Log in at picsart.com → Profile → Settings → Billing & Subscriptions → Cancel. Picsart states payments are non-refundable; web refund requests go to Picsart support.
API / Enterprise Cancel per enterprise/API terms; often requires 30 days' notice. No refunds for partial service; check API support for details.

After cancelling

Immediate next steps

Keep a screenshot or confirmation of the cancellation and note the subscription end date for your records.

Monitor your bank or card statement around the next billing date to ensure no further charges occur.

Where to get help

Address

Corporate mailing address

PicsArt Inc., Optima Onyx Tower, Suite 1103, 1010 South Federal Highway, Hallandale Beach, Florida 33009, United States.

How to use this address

You can use the corporate address for formal written communications or certified letters if required by your dispute process.

For faster resolution of billing or refund issues, start with in-app or web support and platform refund channels before sending postal correspondence.

FAQ

To cancel your Picsart Gold subscription, log in to picsart.com, go to your profile, select Settings, then Billing & Subscriptions, and click Cancel. You can also cancel via the Picsart app by navigating to More > Settings > Subscription.

Yes, after canceling your Picsart subscription, you will retain access to your account, edits, and uploaded content until the end of the current billing period.

Picsart's policy states that all payments are non-refundable. However, if you subscribed through the Apple App Store or Google Play, you can request a refund from them, subject to their policies.

To cancel your Picsart subscription on iOS, open the Picsart app, tap More > Settings > Subscription, and follow the prompts to cancel through the Apple App Store.

If you cancel your Picsart 7-day trial, you will not be charged, and your access to premium features will end immediately upon cancellation.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.