Cancel PROPSTREAM online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Propstream service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel PropStream: Easy Method
What is PropStream
Overview
PropStream is a property data and real-estate lead generation service designed for investors, agents, and property professionals. It aggregates public records, MLS-adjacent data, and contact information to help users research properties and build marketing lists.
Main uses
Users commonly use PropStream for property searches, comps, lead lists, and due diligence work. It is available on the web and via mobile apps through the Apple App Store and Google Play.
How to cancel PropStream
If you subscribed directly on the PropStream website (web)
- Cancel before your next billing cycle by contacting PropStream Customer Support.
- Call: 877-204-9040 or email: support@propstream.com.
- There is no public self-serve cancellation form; request cancellation and keep your confirmation record.
- Fees for the remaining current billing period typically remain payable after you cancel.
If you subscribed via Apple App Store or Google Play
- Apple (iOS): Cancel using Apple’s subscription management on your device or via your Apple ID - PropStream cannot cancel App Store subscriptions for you.
- Google Play: Cancel through Google Play’s Subscriptions interface using the Google account that was charged.
- For platform purchases, refunds and subscription controls are managed by Apple or Google per their policies.
What happens when you cancel
Access after cancellation
After you cancel, you generally retain access to PropStream until the end of the current paid billing period. Your account will not renew at the next billing date.
Data and account status
Data saved to your PropStream account typically remains available while the account is active. On subscription expiry, access to search tools and exported lists will be suspended.
Will I get a refund?
Official refund policy
PropStream's Terms of Use state that monthly subscription fees are non‑refundable as a general rule.
Exceptions and practical outcomes
- PropStream may, at its sole discretion, issue pro‑rata refunds for unused days or full refunds in limited cases.
- Documented user complaints show some customers received refunds for trial charges or partial pro‑rata amounts, but these outcomes vary.
- For App Store or Google Play purchases, Apple or Google handle refund requests under their platform policies.
PropStream plans and pricing
Public pricing summary
Publicly available pricing information for PropStream is listed in USD on their site and marketing materials.
Notes about regional pricing
No EUR‑denominated or Nigeria‑specific pricing was found in the sources reviewed. Use the USD pricing shown on PropStream’s official site when subscribing.
| Plan name | Price (USD) | Billing period | Notes |
|---|---|---|---|
| Varies | Varies | Varies | See PropStream's website for current USD pricing |
Your consumer rights in Nigeria
Applicable laws
Nigeria’s Federal Competition and Consumer Protection Act and related regulations provide rights on fair contract terms, refunds for defective services, and protection against unfair billing.
How to enforce and practical advice
- Company "no refund" policies do not necessarily override statutory consumer rights when a service is defective or misrepresented.
- Document all communications and billing evidence; escalate complaints to the Consumer Protection Council if needed.
- For App Store or Google Play purchases, you can also request refunds from Apple or Google under their platform rules.
Customer experiences
Positive feedback
Many users praise PropStream for comprehensive property data and usefulness for investing, lead generation, and due diligence.
Some reviewers highlight responsive and knowledgeable customer support and value from the desktop product.
Common complaints
Recurring negatives include difficulty cancelling, unexpected charges after trials, and interface/usability issues on both web and mobile.
Other complaints reference data inaccuracies (out‑of‑date listings, bad phone numbers) and disputed billing outcomes.
Documentation checklist
What to save
- Subscription confirmation emails and receipts showing billing dates.
- Copies/screenshots of cancellation requests, support emails, chat transcripts, and phone call notes (date/time/agent).
- Records of any attempted refunds or dispute communications with payment providers.
How to present evidence
- Organise documents by date and highlight the billing cycle and cancellation request.
- Keep unique identifiers such as account ID, invoice number, and email thread references for escalation.
Common mistakes
Not cancelling through the correct channel
Example: Asking PropStream to cancel an App Store subscription - Apple must cancel that subscription. This can lead to continued charges if the platform subscription remains active.
Poor documentation and late cancellation
Example: Not recording the cancellation request date or waiting until after the next billing date. Without proof, refund requests are harder to win.
Comparative recap
At a glance
The table below summarises cancellation and refund responsibility across channels: direct web, Apple App Store, and Google Play.
Recommendation
If you are unsure which channel was used to subscribe, check your billing statement or email receipts before contacting support or the platform.
| Item | Direct (PropStream web) | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Contact PropStream support (phone/email) | Cancel via Apple subscription settings | Cancel via Google Play Subscriptions |
| Who handles refunds | PropStream (discretionary; non‑refundable policy) | Apple evaluates refunds per App Store policy | Google evaluates refunds per Play Store policy |
| Typical outcome | No refunds generally; occasional pro‑rata/full refunds | Refunds handled by Apple case‑by‑case | Refunds handled by Google case‑by‑case |
After cancelling
Confirm cancellation
Always get written confirmation of cancellation from PropStream support or the app platform. Keep that confirmation with your records.
Helpful links and next steps
- Contact PropStream support: support@propstream.com or 877-204-9040.
- Apple subscriptions help: Manage subscriptions on your iPhone or iPad.
- Google Play subscriptions help: Cancel, pause, or manage subscriptions.
- If you need to escalate in Nigeria, document everything and contact the Consumer Protection Council.
Address
Mailing address
EquiMine, Customer Service Department, 26457 Rancho Parkway South, Lake Forest, CA 92630, United States.
Customer service contact
Phone: 877-204-9040
Email: support@propstream.com
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.