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Cancellation service #1 in Nigeria
Respontika is a subscription-based online service offering relationship coaching and related digital content through web and mobile platforms.
Users access coaching, personalised reports and messaging features depending on the purchased plan.
Customers use Respontika for guided communication support, relationship insight and ongoing coaching interactions.
Subscriptions are sold directly on the website and through app stores (iOS/Android) with platform-specific billing.
Cancellation generally stops future renewals but does not immediately remove access.
You typically retain full access until the end of the current paid term (trial days excluded).
Once cancelled on the web, the subscription is set to expire at period end and will not automatically renew.
For App Store and Google Play purchases, the platform controls renewal; cancelling there prevents future charges.
Account content and history may remain after cancellation depending on Respontika’s policies.
If you need data removed or a copy, contact support at [email protected] and request the specific action.
Respontika may grant refunds for subscription payments if requested within 7 days of purchase.
Refunds are discretionary and subject to Respontika’s terms and conditions; they are not automatic beyond the stated window.
Prices shown are from the Nigerian App Store (iOS) in NGN with an approximate EUR conversion for reference.
Exchange rate used: ₦1 ≈ €0.00061 (mid‑market rate on 15 January 2026). Rates fluctuate.
| Plan | Price (NGN) | Approx. Price (EUR) | Period | Features |
|---|---|---|---|---|
| Yearly premium plan | ₦69,900.00 | €48.90 | Annual | Unlimited relationship coaching premium |
| Monthly premium plan | ₦24,900.00 | €15.09 | Monthly | Unlimited relationship coaching premium |
| Weekly premium plan | ₦14,900.00 | €8.98 | Weekly | Unlimited relationship coaching premium |
Nigerian consumers are protected by national consumer protection principles; specific rights depend on local statutes and how a service was sold.
Digital content rules from the EU do not automatically apply in Nigeria.
Some reviewers praise Respontika for thoughtful, insightful coaching useful in long‑term relationships.
Ratings on Sitejabber and AppsHunter highlight calm communication, detailed reports and responsive support in some cases.
Several users have reported unexpected recurring charges and unclear billing terms on Trustpilot and Sitejabber.
Community reports (Reddit) describe issues such as being charged after a low‑cost trial, hidden subscriptions, broken cancel flows and unhelpful support replies.
Example: cancelling on the website but subscribing through the App Store - this does not stop platform billing.
Always cancel where the charge is managed: website account for web purchases, App Store for iOS, Google Play for Android.
Example: expecting a full refund after cancelling without checking the 7‑day refund window - Respontika’s refund policy requires requests within 7 days.
Always request refunds in writing and keep proof of submission and the original purchase date.
| Platform | How to cancel | Refund eligibility | Access after cancel | Common issues |
|---|---|---|---|---|
| Website (web) | Account → Subscriptions or Billing Info; or email [email protected] | Possible if requested within 7 days; discretionary | Access until end of paid term | Confusion over where billing is controlled; need confirmation email |
| App Store (iOS) | Cancel via Apple ID → Subscriptions in App Store | Handled by Respontika and/or Apple; refunds via Apple support | Access typically remains until period end | Users report charges after trials and complex refund steps |
| Google Play (Android) | Cancel via Google Play → Subscriptions | Handled via Google/Respontika; check Google Play refund rules | Access typically remains until period end | Reports of looping or broken cancel flows and support delays |
701 Tillery Street, Unit 12-1539, Austin, Texas 78702, United States.
For cancellations, refunds or data requests, contact [email protected].
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Written by Halima Sani
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.