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Cancel Respontika: Easy Method
What is Respontika
Service overview
Respontika is a subscription-based online service offering relationship coaching and related digital content through web and mobile platforms.
Users access coaching, personalised reports and messaging features depending on the purchased plan.
Who uses it
Customers use Respontika for guided communication support, relationship insight and ongoing coaching interactions.
Subscriptions are sold directly on the website and through app stores (iOS/Android) with platform-specific billing.
How to cancel Respontika
Cancel on the website (web)
- Sign in to your Respontika account.
- Go to Account → Subscriptions or Billing Info in your account settings.
- Choose the active subscription and select the cancellation option.
- If you prefer, email support at [email protected] requesting cancellation.
- Keep any confirmation email or screenshot showing the cancellation was accepted.
Cancel via App Store or Google Play
- Open the App Store (iOS) or Google Play Store (Android) on the device used to subscribe.
- Find Subscriptions in your account and locate the Respontika subscription.
- Select Cancel Subscription and follow the platform’s prompts to stop renewals.
- Platform cancellations stop future renewals but typically allow access until the paid period ends.
What happens when you cancel
Access and service period
Cancellation generally stops future renewals but does not immediately remove access.
You typically retain full access until the end of the current paid term (trial days excluded).
Billing and renewals
Once cancelled on the web, the subscription is set to expire at period end and will not automatically renew.
For App Store and Google Play purchases, the platform controls renewal; cancelling there prevents future charges.
Account data and export
Account content and history may remain after cancellation depending on Respontika’s policies.
If you need data removed or a copy, contact support at [email protected] and request the specific action.
Will I get a refund?
Respontika refund policy
Respontika may grant refunds for subscription payments if requested within 7 days of purchase.
Refunds are discretionary and subject to Respontika’s terms and conditions; they are not automatic beyond the stated window.
Special cases and tips
- Tips left for experts are refundable only if refunded before the first subscription billing (i.e., during the trial period).
- EU consumers have a separate 14‑day digital content withdrawal right in specific circumstances; this does not automatically apply in Nigeria.
- If you believe you were charged after cancelling, keep receipts and contact support first, then your bank if charges continue.
Respontika plans and pricing
Available plans (pricing source)
Prices shown are from the Nigerian App Store (iOS) in NGN with an approximate EUR conversion for reference.
Exchange rate used: ₦1 ≈ €0.00061 (mid‑market rate on 15 January 2026). Rates fluctuate.
Plan table
| Plan | Price (NGN) | Approx. Price (EUR) | Period | Features |
|---|---|---|---|---|
| Yearly premium plan | ₦69,900.00 | €48.90 | Annual | Unlimited relationship coaching premium |
| Monthly premium plan | ₦24,900.00 | €15.09 | Monthly | Unlimited relationship coaching premium |
| Weekly premium plan | ₦14,900.00 | €8.98 | Weekly | Unlimited relationship coaching premium |
Your consumer rights in Nigeria
Local law context
Nigerian consumers are protected by national consumer protection principles; specific rights depend on local statutes and how a service was sold.
Digital content rules from the EU do not automatically apply in Nigeria.
Practical steps if you have a dispute
- Contact Respontika support at [email protected] and keep written records.
- If platform billing (App Store/Google Play) was used, contact the platform for billing disputes.
- If cancellation and support do not resolve the issue, you may need to contact your bank to block or dispute recurring charges.
Customer experiences
Positive feedback
Some reviewers praise Respontika for thoughtful, insightful coaching useful in long‑term relationships.
Ratings on Sitejabber and AppsHunter highlight calm communication, detailed reports and responsive support in some cases.
Negative feedback and common problems
Several users have reported unexpected recurring charges and unclear billing terms on Trustpilot and Sitejabber.
Community reports (Reddit) describe issues such as being charged after a low‑cost trial, hidden subscriptions, broken cancel flows and unhelpful support replies.
Documentation checklist
What to collect before contacting support
- Order confirmation or receipt showing the purchase date and amount.
- Subscription ID or account email used to subscribe.
- Screenshots of subscription settings, cancellation screens and any error messages.
- Bank or card statements showing the charge(s).
What to include in your message
- Clear request to cancel and, if desired, to refund (with reason and dates).
- Attach proof documents and state the device/platform used to subscribe (web, iOS, Android).
- Keep copies of all replies from support and timestamps of actions you took.
Common mistakes
Not cancelling on the correct platform
Example: cancelling on the website but subscribing through the App Store - this does not stop platform billing.
Always cancel where the charge is managed: website account for web purchases, App Store for iOS, Google Play for Android.
Assuming refunds are automatic
Example: expecting a full refund after cancelling without checking the 7‑day refund window - Respontika’s refund policy requires requests within 7 days.
Always request refunds in writing and keep proof of submission and the original purchase date.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund eligibility | Access after cancel | Common issues |
|---|---|---|---|---|
| Website (web) | Account → Subscriptions or Billing Info; or email [email protected] | Possible if requested within 7 days; discretionary | Access until end of paid term | Confusion over where billing is controlled; need confirmation email |
| App Store (iOS) | Cancel via Apple ID → Subscriptions in App Store | Handled by Respontika and/or Apple; refunds via Apple support | Access typically remains until period end | Users report charges after trials and complex refund steps |
| Google Play (Android) | Cancel via Google Play → Subscriptions | Handled via Google/Respontika; check Google Play refund rules | Access typically remains until period end | Reports of looping or broken cancel flows and support delays |
After cancelling
Immediate steps
- Save cancellation confirmation (email or screenshot).
- Monitor your bank or card for any further charges and retain statements.
Useful links and contacts
- Respontika refund policy: respontika.app refund policy.
- Guide to cancelling (third‑party summary): postclic.com cancel guide.
- Support email: [email protected].
Address
Registered contact for correspondence
701 Tillery Street, Unit 12-1539, Austin, Texas 78702, United States.
Support contact
For cancellations, refunds or data requests, contact [email protected].
Similar cancellation services
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Written by Halima Sani
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your Respontika subscription through the App Store, open the App Store on your device, go to your account settings, find Subscriptions, locate Respontika, and select Cancel Subscription. Ensure you keep proof of cancellation.
When you cancel your Respontika subscription, you will retain access until the end of your current paid term. This means you can continue using the service until that period expires.
Respontika may grant refunds if requested within 7 days of purchase, but refunds are discretionary. If you believe you are eligible, contact support via email at [email protected] and keep proof of your cancellation.
Respontika offers three plans: a Yearly premium plan for ₦69,900, a Monthly premium plan for ₦24,900, and a Weekly premium plan for ₦14,900. Each plan includes unlimited relationship coaching premium.
Yes, you can cancel your Respontika subscription in writing. You can send a cancellation request via email to [email protected] or through registered postal mail. Make sure to keep a copy of your cancellation request for your records.