Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Resumehelp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel ResumeHelp: Complete Guide
What is ResumeHelp
Overview
ResumeHelp is an online resume and cover-letter building service that offers templates, AI suggestions, and subscription plans for downloads and editing. It positions itself as a fast, user-friendly tool for creating job application documents.
Core features
The platform provides template libraries, an editor with customization options, and downloadable resume and cover-letter files. Some users report additional live or guided assistance and customer support access.
How to cancel ResumeHelp
Cancel via website (recommended)
- Log in to your account on ResumeHelp's website.
- Go to "My Account" → "My Settings".
- Choose the option to cancel or suspend your account or subscription and follow the on-screen prompts.
- Wait for a cancellation confirmation email. If you do not receive it, contact customer service via the official site.
App Store / Google Play notes
- ResumeHelp's terms do not document an explicit cancellation path through the App Store or Google Play.
- If you subscribed via a mobile store, check your store subscriptions and account settings, but also cancel via the website account settings to ensure the provider records the change.
What happens when you cancel
Access and renewal
After cancellation, access typically continues until the end of your paid period unless the provider states otherwise.
Auto-renewal should stop after a successful cancellation, but users report cases of continued billing, so monitor your statements.
Data and account status
Cancelling a subscription may not delete your account or personal data automatically; check account settings and the privacy policy for data-deletion options.
Keep copies of your cancellation confirmation and any correspondence to support future disputes or data requests.
Will I get a refund?
Official policy
ResumeHelp’s User Agreement states that refunds are not guaranteed by the company.
Users should not assume an automatic refund policy exists; treat refund outcomes as case-by-case.
Reported exceptions
- Third-party reports indicate some users received full refunds if they unsubscribed within the first 14 days and contacted support.
- These reports are not guaranteed by ResumeHelp’s official terms, so act quickly and keep evidence if you seek a refund.
ResumeHelp plans and pricing
Available plans
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| 14-Day Complete Pass | ≈ €2.70 (from $2.90) | 14 days (then auto-renews monthly) | Unlimited downloads, print, cover letter builder |
| Monthly Subscription | ≈ €22.90 per month (from $24.90) | Monthly | Full access each month |
| Annual Subscription | ≈ €87.20 per year (from $94.80) | Annual | Full access, lower effective monthly cost |
Pricing notes
ResumeHelp lists prices in USD worldwide; the euro amounts above are approximate conversions (assuming $1 ≈ €0.92).
Final charges may vary with exchange rates and payment processors; review billed amounts on your statement.
Your consumer rights in Nigeria
Local protections and actions
Nigerian consumers can rely on national consumer-protection mechanisms to dispute unauthorized charges or unclear billing practices.
Consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance on unfair commercial practices.
Practical steps under Nigerian context
- Keep written proof of cancellation (emails, screenshots).
- Contact your bank or card issuer promptly to dispute ongoing, unauthorized, or recurring charges.
- File a complaint with the FCCPC if you suspect misleading or unfair billing practices.
Customer experiences
Positive feedback
Many users praise ResumeHelp for a user-friendly interface, a wide range of templates, AI suggestions, and quick resume creation.
Some customers report the service helped them secure interviews and appreciate available customization and support.
Negative feedback
Common complaints focus on unexpected recurring charges and billing after cancellation, with reports of difficulty obtaining refunds.
Some users describe unclear billing terms or hidden auto-subscriptions and problems canceling via mobile apps.
Documentation checklist
Essential proof to collect
- Account username/email and subscription details (plan name and start date).
- Cancellation confirmation email or screenshot of canceled status from "My Settings".
- Transaction records: bank or card statements showing charges and dates.
Additional useful items
- Correspondence with ResumeHelp support (emails, chat transcripts).
- Screenshots of account subscription pages and any relevant terms or trial offers.
- Copies of any requests to delete your account or personal data.
Common mistakes
Failing to confirm cancellation
Many users assume a push-button cancellation completed the process without checking for a confirmation email.
Without a confirmation receipt, it is harder to prove you cancelled if charges continue.
Relying only on app-store cancellation
Some subscribers cancel only via App Store or Google Play and do not cancel on the ResumeHelp website, which can lead to continued billing by the provider.
Always cancel in "My Account" → "My Settings" on the ResumeHelp website and keep evidence.
Comparative recap
Quick comparison
| Feature | ResumeHelp situation | Recommendation for Nigerian users |
|---|---|---|
| Primary cancellation path | Website: "My Account" → "My Settings" | Cancel on the website and save confirmation; also check store subscriptions if applicable. |
| Refund policy | No guaranteed refunds in User Agreement; 14-day refunds reported by third parties | Request refunds within 14 days and keep all evidence; escalate if denied. |
| Common user issues | Reports of recurring charges after cancellation | Monitor bank statements and dispute unauthorized charges with your bank quickly. |
How to use this recap
Use the comparison to prioritise actions: cancel on the website, save proof, and act fast if you need a refund or dispute a charge.
Local consumer-protection steps and bank chargebacks are practical next steps for unresolved billing problems.
After cancelling
Immediate actions
- Save the cancellation confirmation email and screenshots of the cancelled status.
- Watch your bank or card statements for 1 - 2 billing cycles to confirm no further charges occur.
Where to get help
- ResumeHelp User Agreement and site: ResumeHelp User Agreement
- Third-party refund report: whatToBecome review
- Customer reviews for service context: Trustpilot and Sitejabber
- If charges persist, contact your bank or card issuer to request a dispute or chargeback and consider filing a complaint with the FCCPC.
Address
Company correspondence
ResumeHelp's registered contact address for notices is:
2nd floor Innovation house, 46 Reid Street, Hamilton HM 12, Bermuda
Formal notices
For formal or legal correspondence, use the Bermuda address above and reference the User Agreement where relevant.
Keep copies of any sent notices and confirmations for your records.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.