Resumelab

Cancel RESUMELAB online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

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Sender
Resume Lab Cancel Subscription | Postclic
Resumelab
City View Plaza II, 48 Road 165, Suite 6000
00968 Guaynabo United States of America
info@resumelab.com.ng
Subject: Cancellation of Resumelab contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Resumelab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Resumelab
City View Plaza II, 48 Road 165, Suite 6000
00968 Guaynabo , United States of America
info@resumelab.com.ng
REF/2025GRHS4

Cancel Resume Lab: Step-by-Step Guide

What is Resumelab

Overview

Resumelab is an online resume and cover letter builder that provides templates, formatting tools, and AI‑assisted guidance to help users create professional job application documents.

The service operates on a subscription model with web and mobile app access and offers trial and paid plans for full downloads and export features.

Who uses it

Individuals seeking quick, template‑based resumes and cover letters commonly use Resumelab for job applications and career updates.

Users appreciate the ease of use and AI features, while some prefer one‑time payments rather than subscriptions.

How to cancel Resumelab

Cancel via website (recommended for web subscriptions)

  • Sign in at resumelab.com.
  • Go to My Account → My Settings or use the online cancellation page in your dashboard.
  • Follow the prompts to cancel; the Provider will send a cancellation confirmation reference email.
  • If you do not receive confirmation, contact customer service from the site for assistance.

Cancel via mobile platforms

  • iOS subscriptions: cancel through your Apple ID subscription settings in the App Store (not on the Resumelab website).
  • Android subscriptions: cancel in the Google Play app under Payments & Subscriptions → Subscriptions.
  • Note: simply uninstalling the app does not stop subscription billing.

What happens when you cancel

Access after cancellation

Cancellation takes effect at the end of the current billing cycle unless otherwise stated in a trial condition.

You typically retain access to paid features until the billing period ends; work saved in your account usually remains accessible for your use.

Renewal and data

Cancellation prevents further automatic renewals but does not retroactively remove charges for the active billing period.

Provider policies control account data retention; saved resumes and account details are normally retained unless you request deletion.

Will I get a refund?

General refund policy

Charges for the remaining portion of an active billing period are generally non‑refundable; cancelling stops future billing only.

After a trial period ends, refunds are not guaranteed unless required by law or accepted by the Provider.

Exceptions and consumer withdrawal

  • There is a 14‑day right of withdrawal (cooling‑off) from the date the contract is finalised; you may cancel during this period without cost.
  • If you cancel before the end of an initial trial (where offered), Provider may issue a refund, but this is handled case‑by‑case.
  • User reports indicate refunds can be partial or reduced in some cases; contact customer support if you believe an error occurred.

Resumelab plans and pricing

Pricing overview

Below are the commonly reported plans and approximate prices converted from USD to EUR for reference.

Actual charges in Nigeria may vary due to currency conversion, platform fees, or local billing methods.

Plan Price (approx.) Billing period Features
14‑day full access trial ≈ €2.45 One‑time (trial) Full access for 14 days
Annual subscription (billed monthly) ≈ €5.41/month Monthly (annual plan billed upfront) Full access, billed annually
Standard monthly subscription ≈ €18.14/month Monthly Full access billed monthly

Your consumer rights in Nigeria

Right to withdraw

Consumers using digital services have a 14‑day right of withdrawal from contract formation to cancel without penalty, as stated in the Provider's terms.

This right may allow termination and, in some cases, a refund if exercised within the cooling‑off period.

Platform and billing rights

  • For App Store or Google Play purchases, you must cancel via the respective platform settings; platform rules apply.
  • Deleting an app does not cancel a subscription; you must manage subscriptions through the store account.

Customer experiences

Positive feedback

Many users praise Resumelab for its user‑friendly interface, polished templates, and AI guidance that simplify resume and cover letter creation.

Subscribers like being able to temporarily subscribe, produce documents, and keep access to their saved work.

Negative feedback

Some users object to the subscription model and prefer one‑time payments or more transparent free features.

There are occasional complaints about refund delays, cancellation difficulties, template limitations, and perceived restrictions in the free tier.

Documentation checklist

What to have before cancelling

  • Account email and username used to subscribe.
  • Payment method details and the date of the last charge.
  • Subscription confirmation or invoice (if available).

What to request or save

  • Save a copy of the cancellation confirmation email or reference number.
  • Keep copies of any correspondence with customer support about refunds or account changes.

Common mistakes

Assuming uninstalling cancels subscription

A frequent mistake is uninstalling the mobile app and assuming the subscription is stopped; stores require cancellation through the subscription settings.

Always verify cancellation in your App Store or Google Play subscriptions if you signed up there.

Expecting automatic refunds after cancelling

Another common error is expecting immediate refunds when cancelling mid‑cycle; Resumelab states charges for the current billing period are non‑refundable.

If you believe you qualify for a refund (e.g., within the 14‑day withdrawal), contact support promptly and keep records of all communication.

Comparative recap

Quick comparison by purchase channel

The table below summarises cancellation, refund expectations, and where to manage each subscription type.

Purchase channel How to cancel Refund likelihood Notes
Web (resumelab.com) My Account → My Settings or dashboard cancellation page Refunds only within 14‑day withdrawal or at Provider discretion Provider sends cancellation confirmation email; contact support if missing
iOS (App Store) Apple ID → Subscriptions in App Store Subject to Apple's refund policies and Provider terms Cannot cancel via Resumelab website; use Apple's subscription settings
Android (Google Play) Google Play → Payments & Subscriptions → Subscriptions Subject to Google Play refund policies and Provider terms Uninstalling app does not stop billing; cancel in Google Play

After cancelling

Confirming cancellation

Wait for the cancellation confirmation email and save it as proof of cancellation and the reference number provided.

If you do not receive confirmation, return to your account settings or contact customer support through the website.

Further help and links

Address

Provider headquarters

Official provider address (no Nigeria‑specific postal address found):

City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, United States of America

Contact tips

If you need written correspondence or to reference the corporate address, use the address above and include your account details for faster support.

For platform purchases, also check Apple or Google support pages for dispute or refund processes tied to those stores.

FAQ

To cancel your Resume Lab subscription through the website, sign in at resumelab.com, navigate to My Account → My Settings or the cancellation page in your dashboard, and follow the prompts. Ensure you keep proof of cancellation.

After cancellation, you will retain access to your paid features until the end of the current billing cycle. Your saved resumes will remain accessible unless you request deletion.

If you cancel your Resume Lab subscription within the 14-day trial period, you may be eligible for a refund, but this is handled on a case-by-case basis. Contact customer support for assistance.

To cancel your Resume Lab subscription purchased through Google Play, go to the Google Play app, select Payments & Subscriptions, then Subscriptions, and follow the cancellation instructions. Remember to keep proof of your cancellation.

You can cancel your Resume Lab subscription at any time, but it will take effect at the end of the current billing cycle. To avoid future charges, ensure you cancel before the next billing date.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.