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Cancel RESUMEMAKER
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Resumemaker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Resumaker: Easy Method
What is Resumemaker
Overview
Resumemaker is an online and in-app resume builder that offers both free and Pro (paid) features, including export and AI-assisted resume tools.
Main functions
The service provides templates, editing tools, and in-app purchase plans for short-term and long-term access.
Pro features are delivered through the web interface and mobile app in-app purchases; management of subscriptions depends on how you subscribed.
How to cancel Resumemaker
Cancel via Web (Help Center)
- Sign in to your Resumemaker account on the web.
- Go to the Help Center or account/subscription page and find the cancellation option.
- Follow the on-screen prompts to cancel; confirmation should be provided on-screen or by email.
- Note: Pro access continues until the end of the current paid period after cancellation.
Cancel via App Store or Google Play
- No verified Resumemaker-specific cancellation steps were found for App Store or Google Play in public materials.
- If you subscribed via Apple or Google, manage or cancel the subscription through your Apple ID or Google Play account settings.
- Use platform support pages if you cannot cancel from the device: Apple subscriptions, Google Play subscriptions.
What happens when you cancel
Access after cancellation
After cancelling a paid plan, Pro access remains active until the end of the current paid period.
Once the paid period ends, you will lose export and AI features but can still view your resumes in the account.
Renewal and billing
Automatic renewal stops at the end of the paid term once cancellation is processed.
If you subscribed via Apple or Google, billing and renewals are handled by those platforms and must be managed there.
Will I get a refund?
Company policy
Refunds are discretionary and handled case-by-case under Resumemaker's Terms of Service; there is no guaranteed refund policy.
The Terms limit liability and do not promise a statutory 14‑day cooling-off right in the service terms.
Practical exceptions and user reports
- Some users report being charged unexpectedly and having difficulty securing refunds.
- If you believe you were billed in error, contact support quickly and retain records (receipts, screenshots).
- If you paid via Apple or Google, you may also request a refund through those platforms' refund processes.
Resumemaker plans and pricing
Available in-app plans
Below are the App Store in-app purchase prices as converted to Euros (approx. conversion noted).
Price conversion note
Prices on the App Store (Nigeria) were converted from Naira to Euros at approx. ₦1 ≈ €0.0012 for reference.
| Plan | Price | Period | Features |
|---|---|---|---|
| Resume Maker Weekly Pack | €1.32 | Weekly | In-app purchase offering weekly access |
| Resume Maker Monthly Pack | €2.76 | Monthly | In-app purchase offering monthly access |
| Resume Maker Yearly Pack (lower) | €11.88 | Yearly | In-app purchase offering yearly access (lower price) |
| Resume Maker Yearly Pack (higher) | €23.88 | Yearly | In-app purchase offering yearly access (higher price - possibly tier variant) |
| Resume Maker Lifetime Gift | €17.88 | Lifetime | One-time lifetime access in-app purchase |
Your consumer rights in Nigeria
General protections
Consumer protection in Nigeria is enforced by the Federal Competition and Consumer Protection Commission (FCCPC).
You may report unfair business practices or seek guidance from the FCCPC on cross-border digital purchases.
Limitations and practical notes
- Resumemaker's Terms do not explicitly provide a 14‑day statutory cooling-off right in their service terms.
- Refunds are discretionary under Resumemaker's Terms and liability is limited to recent amounts paid (per the Terms).
- If you paid through Apple/Google, platform refund rules and consumer protection channels may apply.
Customer experiences
Summary of negative feedback
Many user reviews on TrustPilot describe unexpected recurring charges from what appeared to be a one-time low-cost offer.
Users report difficulty cancelling, removing card details, and obtaining refunds in some cases.
Summary of positive or neutral feedback
No genuinely positive TrustPilot reviews were verified in the data provided; most public feedback in that source was negative.
Some users who successfully cancel before renewal report straightforward access until the period end.
Documentation checklist
What to collect before contacting support
- Account email and username used with Resumemaker.
- Payment receipts, bank or card statements showing the charge.
- Subscription confirmation emails or screenshots of billing in the app/web.
- Any correspondence with Resumemaker or platform support (dates and content).
Where to have these documents
- Keep digital copies (screenshots, PDFs) and a backup in email or cloud storage.
- If disputing a charge, prepare a short timeline of events to present to your bank or platform support.
Common mistakes
Assuming one-time charge is not a subscription
Example: Users report paying a small initial fee (e.g., ₦1 / €0.0012 equivalent) that later becomes a recurring subscription.
Always check the subscription details at the point of purchase and your platform's recurring billing settings.
Not checking where the subscription is billed
Example: Subscribing via the mobile app but trying to cancel on the web may not stop platform billing; verify whether Apple/Google or Resumemaker processed the payment.
Check your bank statement and the app store subscriptions list before contacting support.
Comparative recap
Quick feature comparison
| Topic | Web (Resumemaker) | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel in account/Help Center; Pro runs until period end | Manage via Apple ID or Google Play subscriptions (platform controls billing) |
| Refunds | Case-by-case, discretionary per Terms of Service | Platform refund policies apply; you may request via Apple/Google |
| Known user issues | Reports of unexpected recurring charges and difficulty removing card details | No verified Resumemaker-specific instructions; rely on platform tools and support |
Key takeaways
- Identify where you subscribed (web vs app store) before attempting cancellation.
- Collect documentation and act quickly if you believe an improper charge occurred.
After cancelling
What to check immediately after cancellation
- Confirm cancellation email or on-screen confirmation and keep a copy.
- Verify that the subscription no longer shows as active in your Resumemaker account or app store subscription list.
Useful links and next steps
- Resumemaker Help Center - check account/subscription pages for steps (searchable via the site).
- Apple subscription support: Manage Apple subscriptions.
- Google Play support: Manage Google Play subscriptions.
- Nigerian consumer authority: FCCPC for reporting unfair practices.
Address
Company address on file
Individual Software Inc.
3049 Independence Drive, Suite E, Livermore, CA 94551
Practical note
The company has listed two different addresses on official pages. Confirm the current address before sending formal correspondence.
If you need to escalate a dispute, include full documentation and consider contacting your payment provider and the relevant consumer protection agency first.