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Cancel RESUMENERD
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Resumenerd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel ResumeNerd: Easy Method
What is ResumeNerd
Overview
ResumeNerd is an online resume and career-document service that offers resume building, templates and related coaching tools via a web portal and related apps.
Service model
Subscriptions are managed through ResumeNerd’s website and support channels. The company’s terms list a Cayman Islands business address and reserve certain rights on cancellations and refunds.
How to cancel ResumeNerd
Cancel via web (recommended)
- Log in to your ResumeNerd account on the web.
- Click the user icon, choose "Manage Account".
- Click "Cancel Subscription" and follow prompts to confirm.
- Check your email for a cancellation number; keep it for records.
Cancel via email or phone
- Email: Send a cancellation request to help@resumenerd.com. You should receive a cancellation number by email.
- Phone: ResumeNerd lists phone support for US, Canada, New Zealand and Australia only. No Nigeria-specific phone number is provided; phone cancellation may not be available from Nigeria.
- App stores: The company provides no guidance for cancelling via the App Store or Google Play - follow Apple/Google subscription cancellation if you subscribed in-app.
What happens when you cancel
Access and renewal
After cancellation your subscription will generally stop future renewals. Access to paid features may continue until the end of the current billing period.
Data and account status
Your account data (resumes, templates) may remain available unless you delete it. Retain copies of important files and screenshots before cancelling.
Will I get a refund?
Refund policy overview
Refunds are not guaranteed by ResumeNerd. Any approved refund will be credited to the original payment method used for the purchase.
Exceptions and practical steps
- If you believe a charge is erroneous, contact help@resumenerd.com and provide evidence (screenshots, dates, cancellation number).
- If the company refuses and you paid by card, you may contact your bank or card issuer to request a charge dispute or reversal; keep all correspondence.
ResumeNerd plans and pricing
Pricing sources
ResumeNerd’s web pricing is typically in USD on the site. Some app store listings (for a related "Resume Builder+" app) show Euro prices in Nigeria.
Known plan examples
| Plan | Price | Period | Notes |
|---|---|---|---|
| Pro Week (Resume Builder+ iOS app Nigeria) | €2.20 | Weekly | In-app purchase by Rounding Squares BV; may differ from ResumeNerd web service |
| Pro Month (Resume Builder+ iOS app Nigeria) | €4.50 | Monthly | In-app purchase by Rounding Squares BV; may differ from ResumeNerd web service |
| Go Pro & Unlock all features (Resume Builder+ iOS app Nigeria) | €7.90 | One-time / unspecified | Unlocks all features in that app listing |
| Pro Semester (Resume Builder+ iOS app Nigeria) | €8.90 | Semester (approx. half-year) | In-app purchase by Rounding Squares BV; may not be ResumeNerd web pricing |
Your consumer rights in Nigeria
Local consumer protection
ResumeNerd’s terms do not explicitly reference Nigerian statutory rights. Nigerian consumers can seek help from the Federal Competition and Consumer Protection Commission (FCCPC) for complaints against traders.
Practical steps under Nigerian context
- Keep written records of purchase, cancellation attempts and communications with ResumeNerd.
- If you paid by card or bank transfer, contact your bank to discuss charge disputes or reversals if you cannot obtain a satisfactory company response.
Customer experiences
Positive feedback
- Many users praise the easy interface, helpful templates and AI features that improved resumes.
- Some reviewers report good, responsive customer service and positive job-search outcomes after using the product.
Negative feedback
- Frequent complaints concern unexpected recurring charges after trials and unclear auto-renewal notices.
- Users report difficulty cancelling before being charged, login issues, and occasional multiple charges or unclear billing practices.
Documentation checklist
Essential items to collect
- Order confirmation and payment receipts (screenshots or PDFs).
- Emails exchanged with support and the cancellation number you received.
- Date/time stamps showing attempts to cancel and any error messages.
Optional supporting items
- Bank or card statements showing charges and amounts.
- Account screenshots showing subscription status and billing cycle.
Common mistakes
Missing cancellation confirmation
Users often believe cancellation is complete without checking for a confirmation email. Without a cancellation number, it is harder to prove you cancelled before a renewal.
Using the wrong channel
Some customers expect App Store or Google Play guidance from ResumeNerd. If you subscribed through Apple or Google, cancel through the store settings; emailing ResumeNerd may not cancel an in-app subscription automatically.
Comparative recap
Quick comparison
| Method | How to cancel | Expected confirmation | Nigeria-specific notes | Refund likelihood |
|---|---|---|---|---|
| Web portal | Log in → user icon → Manage Account → Cancel Subscription | Cancellation number emailed | Primary recommended method; available worldwide | Not guaranteed; credited to original payment method if approved |
| Send request to help@resumenerd.com | Cancellation number emailed | Works from Nigeria; keep email proof | Not guaranteed; possible on case-by-case basis | |
| Phone | Call listed customer service numbers (US/CA/NZ/AU) | Confirmation and cancellation number by email | No Nigeria phone number listed; may not be available locally | Not guaranteed; depends on circumstances |
| App Store / Google Play | No guidance from ResumeNerd; manage via Apple/Google subscription settings | Store provides confirmation | If subscribed in-app, cancel in the store to stop renewals | Refund handled by Apple/Google policies, not ResumeNerd |
After cancelling
Follow-up actions
- Save the cancellation number and all correspondence for at least 12 months.
- Monitor your bank/card statements for any further charges and report them promptly.
Helpful links
- ResumeNerd cancellation guide (official)
- ResumeNerd Terms & Conditions
- Email ResumeNerd support
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Company address (for notices)
Specter Technologies Limited SEZC, 802 West Bay Road, PO Box 31119, Grand Cayman, KY1-1205, Cayman Islands.
Legal correspondence note
ResumeNerd’s terms list the above address for non-US residents and legal correspondence. No Nigerian office or address is provided in the terms.