Cancel REVENUECAT online
Cancellation service #1 in United States
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Revenuecat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel RevenueCat: Complete Guide
What is RevenueCat
Overview
RevenueCat is a subscription management and analytics platform for apps that centralizes in‑app purchase receipts, entitlements, and subscriber data across app stores.
It is used to manage subscriptions, integrate with analytics and backend systems, and simplify cross‑platform billing logic.
Typical users
Typical users include mobile app developers, product managers, and finance teams who sell subscriptions or in‑app purchases on iOS, Android, and web.
RevenueCat supports usage‑based billing models and custom enterprise agreements for larger customers.
How to cancel RevenueCat
Self‑service cancellation (recommended first)
- Sign in to the RevenueCat dashboard at app.revenuecat.com.
- Review your billing usage (MTR) and current plan under the billing or account settings page.
- Export any required data (subscriber lists, receipts, exports) before making changes.
- Follow the dashboard options to downgrade or close your account if available; otherwise proceed to contact support.
Contacting RevenueCat support
- If you cannot cancel in the dashboard, open a support request via the RevenueCat website or documentation site: RevenueCat.
- Explain your reason, request account closure, and ask for confirmation of billing stop and data handling.
- Keep copies of all correspondence and any confirmation messages for records and potential disputes.
What happens when you cancel
Access and feature changes
When you cancel, access to paid or higher‑tier features will typically stop at the end of the current billing period or when the account is closed.
If you are on a usage threshold (MTR), billing may continue until the current usage month is reconciled.
Data, exports and account closure
RevenueCat generally retains account data unless you request deletion; export your subscriber data and receipts before cancelling.
Ask support for the company’s data retention or deletion policy and confirmation that exports were successful.
Will I get a refund?
Official policy and general guidance
RevenueCat billing is usage‑based; refunds are not guaranteed and are handled case‑by‑case by RevenueCat or by your contract terms.
For SaaS billing disputes, RevenueCat will typically review the account history and usage before agreeing to any refund.
Common exceptions and platform refunds
- App store purchases: refunds for in‑app purchases are managed by Apple or Google, not by RevenueCat; follow the respective store refund process.
- Payment processors: if you paid via a payment processor (Stripe, PayPal), you may need to request a chargeback or refund through that processor after contacting RevenueCat.
- Enterprise agreements: enterprise customers should refer to their contract for custom refund terms and contact their sales or account rep.
RevenueCat plans and pricing
Plan summary
RevenueCat offers a usage‑based Pro plan and custom Enterprise options. Prices are based on Monthly Tracked Revenue (MTR) in USD.
No flat EUR pricing for Nigeria is published; usage and custom quotes apply.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro | Free until $2,500 MTR; thereafter 1% of MTR (no EUR flat rate available) | Usage-based (monthly billing cycle by MTR) | All 50+ RevenueCat features; free until threshold |
| Enterprise (custom) | Custom (must speak to sales; no public EUR pricing) | Custom/negotiated | Custom integrations, exports, support, etc. |
Your consumer rights in Nigeria
Key laws and agencies
In Nigeria, the Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer protection under the Federal Competition and Consumer Protection Act (FCCPA) 2018.
Personal data protection is governed by the Nigeria Data Protection Regulation (NDPR) overseen by NITDA.
How to exercise these rights
- Contact the company first: request refunds, account closure, or data deletion in writing and keep records.
- If unresolved, file a complaint with the FCCPC: fccpc.gov.ng.
- For data issues, you may raise concerns with NITDA under the NDPR procedures.
Customer experiences
Common praise
Many users praise RevenueCat for simplifying subscription infrastructure, cross‑platform receipt handling, and robust analytics integrations.
Developers often highlight time saved on backend work and easier store reconciliation.
Common complaints
Some users note complexity around usage‑based billing (MTR) and uncertainty about how charges scale as revenue grows.
Other issues reported include needing direct support for account closure or bespoke export needs; enterprise buyers often negotiate custom terms.
Documentation checklist
Before you cancel
- Export subscriber lists, receipts, exports, and entitlements from the dashboard.
- Record current MTR and billing invoices for the active month.
- Ensure you have revoked API keys or mobile SDK connections if required.
When contacting support
- Provide account ID, billing contact, reason for cancellation, and desired effective date.
- Request written confirmation of account closure, billing stop date, and data retention/deletion policy.
- Attach any evidence of disputed charges when asking for refunds.
Common mistakes
Billing misunderstandings
Users sometimes assume a flat monthly fee; RevenueCat’s Pro plan is usage‑based by MTR, so charges can appear different than expected.
Example: not accounting for app store revenue in MTR leads to unexpected post‑month charges.
Data loss and export mistakes
Some cancel without exporting data first or without confirming deletion policies; this can cause loss of purchase history or subscriber records.
Example: deleting SDK keys before exporting receipts can block your ability to obtain certain reconciling data later.
Comparative recap
Quick comparison
Below is a compact comparison of the main plans to help choose which fits your needs.
Which to choose
Choose Pro if you are under $2,500 MTR or want a straightforward usage‑based start. Choose Enterprise if you need custom support, integrations, or negotiated billing.
| Plan | Price | Billing period | Best for |
|---|---|---|---|
| Pro | Free until $2,500 MTR; then 1% of MTR | Monthly (usage‑based) | Indie developers and SMBs starting subscriptions |
| Enterprise (custom) | Custom quote | Custom/negotiated | Large businesses needing SLAs, exports, and integrations |
After cancelling
Next steps
Confirm cancellation in writing and retain the confirmation for your records. Monitor your bank or payment processor for final charges.
Follow up to ensure data exports are complete and request official deletion if required under NDPR.
Helpful links
- RevenueCat Documentation
- RevenueCat Official Site
- FCCPC (Nigeria consumer protection)
- NITDA (NDPR information)
- For App Store refunds: contact Apple via Apple Support.
- For Google Play refunds: visit Google Play Help.
Address
Corporate office
RevenueCat (primary corporate listing): 633 Taraval Street Suite 101, San Francisco, CA 94116, United States.
Notes on listings
Additional addresses found in business directories may exist but are not official unless published by RevenueCat. For account‑specific matters, use the RevenueCat dashboard or official support channels.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.