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Cancel ROCKET LAWYER
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Rocket Lawyer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Rocket Lawyer: Complete Guide
What is Rocket Lawyer
Rocket Lawyer is an online legal services provider that offers document templates, legal advice options, and membership plans that auto-renew monthly or annually.
The service is primarily provided from the United States and is accessed online worldwide, including by users in Nigeria.
Service overview
Members can create legal documents, consult attorneys, and manage legal matters using the Rocket Lawyer website and apps.
How subscriptions work
Subscriptions are auto-renewing and may be purchased directly on the Rocket Lawyer website or via mobile platforms such as the Apple App Store and Google Play.
How to cancel Rocket Lawyer
Cancel via website account
- Sign in to your Rocket Lawyer account on rocketlawyer.com.
- Go to Account Settings or Membership settings and select the option to cancel or downgrade your auto-renewing membership.
- Follow on-screen prompts and keep a copy or screenshot of the cancellation confirmation.
Cancel via mobile app or support
- If you subscribed through the Apple App Store or Google Play, cancel within your App Store or Google Play subscription settings; Rocket Lawyer support cannot cancel these platform-specific subscriptions.
- For help, contact Rocket Lawyer support by phone at (877) 881-0947 or by email at support@rocketlawyer.com.
- Ensure you cancel before the next billing date. Platform cancellations typically take effect at the end of your current billing period.
What happens when you cancel
Access after cancellation
Cancellation stops future renewals but does not immediately terminate access. You generally retain access through the end of the paid billing period.
Auto-renewal and billing
Once cancelled, the subscription will not renew at the next billing cycle. Charges already applied for the current period remain effective.
Data and account retention
Your account data and documents typically remain available after cancellation, but review Rocket Lawyer’s terms for any data retention or deletion policies.
Will I get a refund?
Statutory 14-day period
You may cancel and request a refund within 14 calendar days of signing up (the "Statutory Period").
Rocket Lawyer may deduct fees for days of service used before cancellation when issuing a refund.
Refunds outside the Statutory Period
- Outside the 14-day period, refunds are generally not available except for billing errors or service delivery issues when reported promptly (typically within 30 days).
- No refunds are provided for partial months/years, used services, discounted purchases, or payments made via third parties/platforms unless those platforms permit refunds.
Rocket Lawyer plans and pricing
Overview of plan types
Rocket Lawyer offers membership plans billed monthly or annually, and also provides one-off document purchases and pay-as-you-go legal services.
Pricing summary
| Plan | Billing | Price |
|---|---|---|
| Membership (Monthly) | Monthly | Varies |
| Membership (Annual) | Annual | Varies |
| One-off documents / pay-as-you-go | Per item | Varies |
Your consumer rights in Nigeria
Cooling-off and refund rights
Users in Nigeria effectively have a 14-day cooling-off period to request cancellation and refund, though Rocket Lawyer may deduct fees for days of service used.
Keep records of sign-up dates and service use to support any refund claim within this period.
Local law and enforcement
- Nigerian consumer protection laws may offer remedies against unfair contract terms or unclear subscription practices.
- If you face problems, keep cancellation confirmations and billing evidence and consider contacting consumer protection authorities or seeking local legal advice.
Customer experiences
Positive feedback
- Many users praise the intuitive document creation process and user-friendly interface.
- Customers often report helpful customer service and valuable legal templates that simplify document drafting.
Negative feedback
- Common complaints include unexpected charges after trials or cancellation failures and difficulty resolving billing issues discovered late.
- Some users report confusion over free trial terms, platform-specific cancellation requirements, and perceived unclear sign-up flows.
Documentation checklist
Essential items to save
- Account username/email and subscription start date.
- Payment receipts and billing statements showing charges.
- Screenshot or PDF of the cancellation confirmation.
- Evidence of sign-up for any free trial, including timestamps.
- Correspondence with Rocket Lawyer support (emails, ticket numbers).
- App Store or Google Play purchase receipts if subscribed via mobile platforms.
How to use documents
- Provide these items when requesting refunds or disputing charges with Rocket Lawyer or the platform provider.
- Keep copies for at least 90 days after cancellation to support any follow-up queries.
Common mistakes
Assuming web cancellation covers app purchases
Many users assume cancelling on the Rocket Lawyer website cancels App Store or Google Play subscriptions. This is incorrect; you must cancel within your app store subscription settings.
Not saving proof of cancellation
Failing to save a cancellation confirmation or screenshot makes it harder to dispute recurring charges later.
Always capture confirmation and any follow-up reference number or email from support.
Comparative recap
Quick comparison of key points
| Topic | Website subscription | App Store / Google Play subscription |
|---|---|---|
| How to cancel | Account Settings on rocketlawyer.com or contact support | Cancel in your Apple App Store or Google Play subscriptions |
| Refund window | 14 days (may deduct used days) | Subject to platform rules; platform refunds handled by Apple/Google |
| Access after cancel | Access until end of paid billing period | Access until end of paid billing period |
| Where to raise disputes | Rocket Lawyer support (phone/email) | App store support and Rocket Lawyer support for service issues |
After cancelling
Next steps
Save your cancellation confirmation and monitor your bank or card statements for any unexpected charges in the following billing cycle.
Helpful links and contacts
- Rocket Lawyer support: support@rocketlawyer.com
- Rocket Lawyer terms and refund policy: rocketlawyer.com - Terms
- Guidance on cancelling App Store or Google Play subscriptions: contact your device’s app store support pages.
Address
Registered address
182 Howard Street #830, San Francisco, California 94105, United States.
Support contacts
Phone: (877) 881-0947
Email: support@rocketlawyer.com