Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ryze service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Ryze: Easy Method
What is Ryze
Overview
Ryze is a brand that sells mushroom coffee, creamer, matcha, and related products via web and mobile app channels.
The company offers subscriptions and one-time purchases, plus a 30-day "Love-It-Guarantee" for qualifying first subscription orders.
How the service is offered
Subscriptions can be set up on Ryze's website or through app stores (Apple App Store, Google Play).
Billing and refund rules depend on where you subscribed: web purchases follow Ryze policies, app purchases follow the respective app store rules.
How to cancel Ryze
Cancel web (site) subscriptions
- Contact Ryze Customer Support by email, social media DM, or SMS at least 24 hours before your next shipment to avoid the next charge.
- Include your order number, account email, and a clear request to cancel the subscription. Reference the next shipment date if known.
- See Ryze terms for web subscriptions: Ryze Terms of Service (web).
Cancel via App Store or Google Play
- iOS (App Store): Cancel in your Apple ID settings under "Subscriptions". Ryze cannot cancel App Store subscriptions for you. See: Ryze App Terms.
- Google Play: Cancel under "Payments & subscriptions" in the Google Play Store. Follow Google Play's cancellation flow for refunds or billing stops.
- If you purchased via an app store, contact the store's support for billing disputes and refunds; Ryze's web team cannot change app-store invoices.
What happens when you cancel
Access and shipments
Canceling a subscription stops future automatic shipments and charges after the current billing period ends.
If you cancel too close to the next shipment (less than 24 hours for web subscriptions) you may still be charged for that shipment.
Account data and renewal
Your Ryze account data (order history, profile) is typically retained per Ryze policies; you can reuse it if you resubscribe.
Automatic renewal will not occur after a successful cancellation, but keep confirmation evidence in case charges continue.
Will I get a refund?
Web purchase refunds and returns
Web orders: You may request a refund or return within 30 days of delivery for unopened, sealed items.
Ryze provides a prepaid return label for eligible returns. Processing takes 1 - 2 business days after receipt, and refunds may take up to 10 business days to reflect.
Guarantees and in-app purchases
- "Love-It-Guarantee": a 30-day money-back guarantee on first subscription orders for one opened bag of coffee, creamer, matcha, or chicory.
- In-app purchases (App Store or Google Play) follow the app store refund policies; contact the store for those refunds.
- See Ryze refund policy: Ryze Refund Policy.
Ryze plans and pricing
Price table
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Premium Weekly | €2.91 | Weekly | Full Premium access (via App Store) |
| Premium Monthly | €8.85 | Monthly | Full Premium access (via App Store) |
| Premium Yearly | €59.40 | Annual | Full Premium access (via App Store) |
Notes on pricing
These prices were converted from Nigerian Naira App Store pricing using exchange rates from 05 Jan 2026; actual charges may vary with App Store FX.
If you subscribe through the App Store or Google Play, the store's displayed price and taxes at purchase apply.
Your consumer rights in Nigeria
General e-commerce rights
Nigerian consumers are entitled to clear cancellation and refund procedures for online purchases under national e-commerce and consumer protection frameworks.
Misleading auto-subscription or lack of transparent terms can be considered an unfair commercial practice under local rules.
App store and platform considerations
- Purchases via App Store or Google Play are also subject to Nigerian consumer protections plus the respective store's policies.
- If a platform sale conflicts with local rights, you may pursue remedies through the platform and Nigerian consumer authorities.
Customer experiences
Positive feedback
Some customers report improved energy without jitters, better digestion, pleasant taste, steady focus, and smooth texture.
Independent reviews note a subset of users experience steady energy and potential gut or focus benefits. See sample reviews: Trustpilot.
Negative feedback
Many users report problems with deceptive subscription enrollment, difficulties cancelling, and charges that continued after cancellation.
Other complaints include taste preferences, digestive issues, and perceived poor value. See community discussions: Reddit.
Documentation checklist
Essential documents to gather
- Order confirmation email or receipt with order number and dates.
- Account email address and subscription details (plan, renewal date).
- Payment proof: card or bank statement showing the Ryze charges.
Supporting evidence for disputes
- Screenshots of subscription pages, cancellation attempts, and customer support replies.
- Proof of delivery (if returning goods) and photos showing unopened items if returning sealed products.
- Reference to Ryze policies: Refund Policy and Terms of Service.
Common mistakes
Timing errors
Waiting until less than 24 hours before the next shipment to cancel web subscriptions often results in being charged for that shipment.
Always cancel at least 24 hours before the next scheduled shipment for web orders to avoid the next charge.
Wrong cancellation channel
Assuming Ryze can cancel app-store subscriptions for you leads to confusion; you must cancel iOS subscriptions via your Apple ID and Google subscriptions via Google Play.
Not keeping written confirmation of cancellation or failing to monitor bank statements are common mistakes that make disputes harder to resolve.
Comparative recap
Quick comparison table
| Purchase Channel | How to Cancel | Refund Window | Notes / Risks |
|---|---|---|---|
| Web (ryzesuperfoods.com) | Contact Customer Support (email, social DM, SMS) at least 24 hours before next shipment. | 30 days for returns; Love-It 30-day guarantee on first subscription order (certain items). | Must request return label for unopened items; late cancellation may still be charged. |
| App Store (iOS) | Cancel via Apple ID > Subscriptions in your device settings. | Refunds handled by Apple; follow App Store refund policy. | Ryze cannot cancel Apple subscriptions; check Apple support for disputes. |
| Google Play | Cancel under "Payments & subscriptions" in Google Play Store. | Refunds handled by Google Play; follow their process. | Use Google Play support for billing problems; web support cannot change Play billing. |
After cancelling
What to monitor
Keep the cancellation confirmation and monitor your bank or card statement for at least one billing cycle to ensure charges stopped.
If charges continue, contact Ryze support and your card issuer immediately and provide your cancellation evidence.
Helpful links and next steps
- Ryze web terms: Terms of Service.
- Ryze refund policy: Refund Policy.
- App Store support: Apple Support and Google Play support: Google Play Support.
- If you believe you faced misleading practices, you may contact Nigerian consumer protection authorities or your bank for charge disputes.
Address
Registered contact
For correspondence or formal notices, use the address below as listed in Ryze's published terms:
Mailing address
1250 Moore Lake Dr. E Suite 205H
Fridley MN 55432
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.