Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Samcart service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel SamCart: Easy Method
What is SamCart
Overview
SamCart is an online checkout and subscription management platform designed to sell digital products, memberships, and services.
It focuses on conversion features like order bumps, upsells, and easy checkout flows for creators and small businesses.
Primary uses
Creators use SamCart to host sales pages, manage recurring payments, and integrate payment processors such as Stripe.
The platform also provides analytics and billing controls for subscription plans and one-time purchases.
How to cancel SamCart
Via Web (Dashboard)
- Log into your SamCart account.
- Go to Account > Billing > Manage.
- Select "Cancel Plan" or "Cancel My Subscription" and confirm the cancellation.
- Cancel at least 5 days before your next billing date to avoid renewal charges.
- Access continues until the end of the current billing cycle after cancellation.
Via Email or Support Widget
- Send a cancellation request to billing@samcart.com with your account email and subscription details.
- Or use the billing/cancellation option in the SamCart help widget to open a support request.
- Requests must be made at least 5 days before renewal to avoid the next charge.
- Cancelling via support does not automatically trigger refunds - request a refund separately if eligible.
In-App (mobile / marketplace)
- Open the marketplace or mobile billing page where your subscription is managed.
- Click Manage next to your subscription and choose "Cancel My Subscription."
- Confirm the popup to stop future billing; note processor-specific rules (e.g., Stripe recurring subscriptions may need separate cancellation).
- Cancellation timing rules and no prorated refunds apply as with other methods.
What happens when you cancel
Access and billing
When you cancel, access to paid features typically remains until the end of your current billing period.
You must cancel at least five days before renewal to avoid being charged for the next cycle.
Data and content
SamCart may delete account data after cancellation, including hosted videos, sales pages, and other content.
Backup any important content before cancelling to avoid permanent loss.
Will I get a refund?
Refund policy summary
- No guaranteed refunds for most purchases; monthly subscriptions are not eligible for refunds.
- Annual subscriptions paid upfront may be eligible for a refund if requested within 30 days; refunds are at SamCart's sole discretion.
- CreatorU-associated plans do not qualify for refunds; credits may be issued within 30 days at the company's discretion.
How to request a refund
- Send your refund request to billing@samcart.com with purchase date and order details.
- Canceling via the dashboard does not automatically request a refund; you must contact billing separately.
- Be prepared that refunds are not guaranteed and that SamCart applies discretion in each case.
SamCart plans and pricing
Plan table
| Plan | Price | Billing period | Features |
|---|---|---|---|
| All-Inclusive | USD 79.00 / mo | Monthly | Access to all features; every new feature; scales with revenue |
Pricing notes
SamCart lists pricing in USD and may show converted amounts in other currencies at checkout.
The EUR display or any local conversion for Nigeria depends on live exchange rates applied during payment.
Your consumer rights in Nigeria
Local consumer basics
Under Nigerian consumer protections, you have the right to clear information about charges and renewal terms before purchase.
If you face unauthorized or incorrect charges you can contact your bank or card issuer to dispute them.
Practical steps under Nigerian context
- Keep clear records: receipts, screenshots, and support correspondence for disputes.
- Contact your bank or card provider to block or dispute recurring charges if SamCart does not resolve the issue.
- Consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for unresolved cross-border consumer complaints.
Customer experiences
Positive feedback
- Many users praise the ease of setting up sales funnels, upsells, and order bumps on SamCart.
- Some reviewers report responsive customer support and occasional successful refunds after polite requests.
Negative feedback
- Complaints include difficulty cancelling, unexpected charges after cancellation, and delays in support responses.
- Some users describe challenging refund experiences and limited chat support when issues arise.
Documentation checklist
What to gather
- Account email and username used with SamCart.
- Subscription ID, invoice number, purchase date, and payment method details.
- Screenshots of billing page, renewal date, and any confirmation emails.
- Copies of support chat transcripts or email correspondence.
How to send
- Email billing@samcart.com with a clear subject line: "Cancellation and refund request - [your email]".
- Use tracked postal mail if sending documents to their corporate address (see Address section).
- Keep copies of everything until the issue is fully resolved and any charge disputes are closed.
Common mistakes
Avoiding renewal charges
Waiting until the day of renewal to cancel is risky. SamCart requires at least five days' notice to avoid the next charge.
Always cancel earlier than the stated minimum notice to allow for processing delays.
Refund request pitfalls
Assuming cancellation equals refund is a common error - refunds must be requested separately and are discretionary.
Failing to keep receipts, not capturing billing dates, or not contacting your payment provider can weaken your dispute position.
Comparative recap
Quick comparison
| Area | Via Dashboard | Via Email / Support | In-App (Marketplace) |
|---|---|---|---|
| Ease of use | Easy; direct control in account settings | Moderate; requires writing and waiting for response | Varies; depends on marketplace UI and processor |
| Refund initiation | Does not initiate refund automatically | Can include refund request in the message | Depends on marketplace and billing processor |
| Notice required | Minimum 5 days before renewal | Minimum 5 days before renewal | Minimum 5 days; processor rules may differ |
| Data deletion risk | Possible deletion after cancellation | Same risk; request export/backups | Same risk; backup content in advance |
Summary takeaway
Use the dashboard to cancel quickly, email billing@samcart.com to request refunds or raise disputes, and always back up your data and act early to avoid renewals.
After cancelling
What to monitor
- Check your email for a cancellation confirmation and retain it for records.
- Monitor bank or card statements for any unexpected charges after cancellation.
- Export or backup pages, videos, and customer lists before access is removed.
Useful links
- SamCart Terms & Conditions
- How to Cancel In-App (SamCart Help)
- billing@samcart.com (billing & refund requests)
- SamCart reviews (Trustpilot)
Address
Corporate address
SamCart Inc.
11850 West Market Place Suite C, Fulton, Maryland 20759, United States
Mailing tips
If you send physical mail, include your account email, subscription or invoice ID, and a clear cancellation/refund request.
Use tracked delivery and keep copies of everything until your issue is resolved.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.