Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Slack service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Slack: Easy Method
What is Slack
Overview
Slack is a team communication and collaboration platform used for messaging, file sharing, and integrations with other tools.
It offers tiered plans from a Free version to enterprise-grade offerings, designed for small teams through large organisations.
Key uses
Teams use Slack for real-time chat, searchable message history, huddles (audio), and app integrations.
Workspaces are managed by Workspace Owners and Admins who control billing and subscription settings.
How to cancel Slack
Cancel via the Slack website (recommended for Workspace Owners/Admins)
- Sign in as a Workspace Owner or Admin at slack.com.
- Go to Billing → Change subscription details → Downgrade to Free to cancel paid billing.
- Access continues until the end of the current billing period; unused portions may sometimes become Slack credits.
- See Slack billing guidance at Slack Help.
Cancel via iOS (App Store) or Android (Google Play)
- iOS: Cancel the subscription through your Apple ID settings; subscriptions cannot be cancelled inside the Slack app.
- Android: Cancel subscriptions billed through Google Play in Google Play Store → Payments & Subscriptions → Subscriptions.
- App store rules and refund policies from Apple or Google apply; see guidance summarized at PostClic.
What happens when you cancel
Access and billing
After cancellation you retain access to paid features until the end of the current billing cycle.
Your subscription will not renew after that billing period unless you reactivate or upgrade again.
Data and workspace changes
Messages and files remain in the workspace according to the plan’s retention settings.
Downgrading to Free may limit message history and integrations; export options depend on your plan and workspace settings.
Will I get a refund?
Standard refund policy
Slack generally does not provide refunds or pro rata credits for unused time or partial billing periods.
You normally keep access until the end of your paid billing cycle, with no cash refund issued.
Exceptions and credits
- In some cases a downgrade may generate a Slack credit (non-cash, non-transferable); credits are limited and expire per Slack’s policy.
- Local mandatory consumer rights may override contractual terms in certain jurisdictions; contact support if you believe local law requires a refund.
- See Slack’s trial and billing notes at Slack Help - Trials and the billing article above.
Slack plans and pricing
Pricing overview
Slack lists prices in USD; the following are approximate references and plan features for comparison.
Exact local billing amounts may differ and are shown in your billing settings at purchase.
Plans table
| Plan | Price (approx.) | Billing period | Key features |
|---|---|---|---|
| Free | €0 | Monthly | 90-day message history, up to 10 apps, 1:1 huddles |
| Pro | Approximately €6.60 | Monthly (when billed annually) | Unlimited message history, unlimited integrations, group huddles, basic AI |
| Business+ | Approximately €11.40 | Monthly (when billed annually) | All Pro + advanced AI, SAML SSO, compliance exports |
| Enterprise+ / Enterprise Grid | Custom | Custom | Enterprise-grade AI, security, multiple workspaces, compliance |
Your consumer rights in Nigeria
Statutory protections
Nigerian consumer protection law may provide mandatory rights that cannot be excluded by contract.
If local law requires remedies such as a pro rata refund or correction of a faulty service, those rights may apply to Slack transactions in Nigeria.
Practical steps and contacts
- Raise the issue first with Slack support and keep written records of requests and responses.
- If you believe statutory rights apply, consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance.
Customer experiences
Positive feedback
Many users praise Slack for keeping teams connected with a clean interface and useful integrations.
Users report the platform is intuitive and effective for day-to-day communication and coordination.
Common complaints
- Delays or poor customer support responsiveness reported by some users.
- Functional issues like slow notifications, unreliable calls, search or file retrieval frustrations, and login problems.
- Frustration with account access and broken help flows have been reported.
Documentation checklist
What to gather before cancelling
- Workspace name and URL, and confirmation you are a Workspace Owner or Admin.
- Billing invoices and payment method details (credit card or App Store/Play Store account).
- Subscription ID or plan name and current billing period end date.
Evidence and follow-up
- Saved copies of cancellation confirmation screens or emails.
- Support ticket numbers and correspondence timestamps if you contacted Slack support.
- If cancelled via Apple/Google, screenshots of subscription cancellation in your Apple ID or Google Play account.
Common mistakes
Assuming in-app cancellation works
Users often try to cancel subscriptions from within the Slack mobile app; App Store and Google Play subscriptions must be cancelled through those stores.
Always verify the platform that billed you (Slack directly vs. App Store vs. Google Play) before attempting cancellation.
Expecting automatic refunds or immediate loss of access
Many expect immediate refunds or instant loss of access; Slack typically allows access until the billing period ends and does not usually refund unused time.
Also avoid cancelling the wrong account - confirm you are signed into the Workspace Owner/Admin account that manages billing.
Comparative recap
Quick comparison
| Plan | Cost (approx.) | Message history | Integrations | Security / Enterprise features |
|---|---|---|---|---|
| Free | €0 | 90-day history | Up to 10 apps | Basic |
| Pro | ≈ €6.60 | Unlimited | Unlimited | Standard business features, basic AI |
| Business+ | ≈ €11.40 | Unlimited | Unlimited | Advanced AI, SAML SSO, compliance exports |
| Enterprise+ / Grid | Custom | Unlimited, enterprise controls | Unlimited, multi-workspace | Enterprise-grade security & compliance |
After cancelling
Confirm cancellation and keep records
Save any confirmation emails or screenshots that prove you downgraded or cancelled the subscription.
Monitor your billing statements to confirm no further charges are taken after the billing period ends.
Useful links and next steps
- Slack Help Center: https://slack.com/help
- Billing and subscription guidance: Slack - Billing article
- Notes on cancelling via app stores: PostClic summary
Address
Corporate address
Slack Technologies, LLC
500 Howard St., San Francisco, California 94105, United States
How to send formal correspondence
There is no Nigeria-specific postal address listed for cancellations; send formal letters to the corporate address above and include workspace and billing details.
Also use the Slack Help Center or your App Store/Google Play account for subscription actions and support requests.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.