Usługa rozwiązania Nr 1 w Poland
Szanowni Państwo,
Niniejszym powiadamiam o mojej decyzji zakończenia umowy dotyczącej usługi Soda Pdf.
To powiadomienie stanowi zdecydowaną, jasną i jednoznaczną wolę rozwiązania umowy, ze skutkiem w najbliższym możliwym terminie lub zgodnie z obowiązującym terminem umownym.
Proszę o podjęcie wszelkich niezbędnych działań w celu:
– zaprzestania wszelkich rozliczeń od daty skutecznego rozwiązania;
– pisemnego potwierdzenia prawidłowego przyjęcia niniejszego wniosku;
– oraz, w razie potrzeby, przesłania końcowego rozliczenia lub potwierdzenia salda.
Niniejsze rozwiązanie jest Państwu przesłane certyfikowanym e-listem. Wysyłka, oznaczenie znacznikiem czasu i integralność treści są ustalone, co czyni go dowodem pisemnym spełniającym wymogi dowodu elektronicznego. Mają Państwo zatem wszystkie niezbędne elementy do regularnego przetworzenia tego rozwiązania, zgodnie z obowiązującymi zasadami dotyczącymi pisemnego powiadomienia i swobody umów.
Zgodnie z zasadami dotyczącymi ochrony danych osobowych, proszę również o:
– usunięcie wszystkich moich danych niepotrzebnych do Państwa zobowiązań prawnych lub księgowych;
– zamknięcie wszelkich powiązanych paneli osobistych;
– oraz potwierdzenie skutecznego usunięcia danych zgodnie z obowiązującymi prawami dotyczącymi ochrony prywatności.
Zachowuję pełną kopię tego powiadomienia oraz dowód wysyłki.
Cancel Soda PDF: Easy Method
What is Soda PDF
Overview
Soda PDF is a PDF software suite that offers viewing, editing, converting, merging and e-signature tools across web and desktop platforms.
It is marketed as a multi-device solution with tiered plans (Standard, Pro, Business) and both subscription and trial options.
Where it is offered
Soda PDF is sold through its official website and through app marketplaces such as the App Store and Google Play.
Official corporate contact information lists an office in Saint-Laurent, Quebec, Canada for business correspondence.
How to cancel Soda PDF
Cancel via the official website
- Sign in to your Soda PDF account on the official site.
- Go to account settings or subscription management and locate the active subscription.
- Follow the on-screen option to cancel; Soda PDF also sends an email about 30 days before renewal that includes a cancellation link.
- If you do not receive the renewal email, cancel directly from your account settings.
Other channels and notes
- For refunds or purchase cancellations via the website, use the Support or Contact Us page within 30 days.
- There are no confirmed, published cancellation steps from Soda PDF for App Store or Google Play purchases; check the relevant platform for cancellation and refund rules.
What happens when you cancel
Access after cancellation
After you cancel a subscription purchased on the website, you typically retain access until the end of the paid billing period.
Access to features tied to the subscription (editing, OCR, e-sign allowances) may be restricted once the period ends.
Renewal and data
Automatic renewal will be stopped for canceled subscriptions, preventing future charges after the current term expires.
Your stored documents and account data are usually retained but may become read-only; export important files before access is restricted.
Will I get a refund?
Website purchases
Soda PDF states that purchases made on the official website may be eligible for a refund if requested within 30 days of purchase.
To request a refund for a website purchase, contact Soda PDF support via the Contact Us flow.
Platform purchases and exceptions
Purchases made through the App Store or Google Play are subject to those platforms' refund and cancellation policies; Soda PDF does not publish explicit guidance for these cases.
There is no published 14-day statutory cooling-off period specific to Soda PDF under Nigerian law in the available Soda PDF help pages.
Soda PDF plans and pricing
Pricing snapshot
Below are converted estimates from USD plans that are available globally. Exact local pricing for Nigeria was not found.
Prices shown are approximate conversions and may vary with currency and promotions.
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard (Soda PDF 360) | approx. €6.21/month | Monthly | Web + Desktop access, view, convert, edit, page; device limit 3 |
| Pro (Soda PDF 360) | approx. €9.66/month | Monthly | Web + Desktop, view, convert, edit, page, comment, secure, forms, OCR search, e-sign (20-pack), batch |
| Business (Soda PDF 360) | approx. €15.41/month | Monthly | All Pro features plus unlimited e-sign, phone support, self-serve plan management, deployment options |
Your consumer rights in Nigeria
Statutory cooling-off and refunds
There is no explicit mention in Soda PDF’s public terms of a 14‑day cooling-off period under Nigerian law.
The only refund window published by Soda PDF for website purchases is 30 days.
Practical steps if you have issues
- If Soda PDF support does not resolve a refund or cancellation, use the payment platform dispute process (bank, card issuer, App Store, Google Play).
- Consider contacting local consumer protection authorities in Nigeria for escalation if necessary.
Customer experiences
Positive feedback
Many users on Trustpilot praise Soda PDF for ease of use, effective PDF editing/conversion, and perceived value versus competitors.
Some Nigeria-based reviewers report long-term satisfaction with specific workflows like printing or drawing conversions.
Negative feedback
Frequent complaints include difficulty cancelling subscriptions, unclear fees, and limited free-version functionality (for example, saving restrictions).
Users on review sites and forums have reported inconsistent customer support and confusion over refunds or billing, especially for non-web purchases.
Documentation checklist
What to prepare before cancelling
- Account email and login details for your Soda PDF account.
- Order number, receipt or transaction ID for the purchase.
- Dates of purchase and renewal, and screenshots of billing or renewal emails if available.
What to provide when contacting support
- Clear statement requesting cancellation and, if desired, a refund with reasons.
- Attach receipts and any supporting correspondence with customer service.
- If purchased via App Store/Google Play, include the platform transaction ID and any platform correspondence.
Common mistakes
Not checking where you purchased
Users sometimes contact Soda PDF support for refunds when the purchase was processed by Apple or Google.
This delays resolution; check your receipt to see whether the charge came from sodapdf.com, Apple, or Google.
Missing proof of purchase or timing
Requesting a refund after the 30-day window or without transaction details reduces the chance of success.
Keep receipts and renewal emails; these are commonly requested by support when handling refunds or disputes.
Comparative recap
Quick comparison
The following table summarizes key points for quick decision-making when cancelling or seeking a refund.
| Topic | Soda PDF (official site) | Notes |
|---|---|---|
| Cancellation method | Account settings on website; cancellation link sent ~30 days before renewal | Cancel through account to stop auto-renewal; web cancellation clearly documented. |
| Refund window | 30 days for website purchases | No published 14-day statutory right in Soda PDF materials; platform purchases follow platform rules. |
| App Store / Google Play | No explicit Soda PDF guidance | Use Apple/Google refund processes for purchases made through those stores. |
| Free version limits | Reported to be limited (save/export restrictions) | Many users report that free mode has restricted functionality. |
| Customer support | Mixed reviews | Some users report timely help; others report delays or unresolved billing issues. |
After cancelling
Immediate steps
Export or back up any documents you will need after access ends, especially if subscription features are required to edit or export files.
Confirm cancellation in your account and keep screenshots or confirmation emails as proof.
Helpful links and escalation
- Cancellation and free access policy: Soda PDF Free Access Policy.
- Refund & contact support: How do I cancel my purchase and get a refund?.
- If purchased via platform stores, use Apple/Google account purchase history and dispute flows to request refunds.
Address
Corporate office
Primary corporate address listed for Soda PDF (Avanquest Logiciels):
7075 Robert-Joncas Place, Suite 142, Saint-Laurent, Quebec H4M 2Z2, Canada
Notes on contacting
Use the official website contact/support channels for account and refund requests before sending postal correspondence.
Keep copies of all communications and transaction records when escalating billing or refund issues.
Podobne usługi rozwiązania
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.