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Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Stamps.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Stamps.Com: Easy Method
What is Stamps.com
Service overview
Stamps.com is an online postage provider that lets users buy and print USPS postage and labels from a computer or compatible device.
Who uses it
Small businesses and individuals use Stamps.com to print postage at home or office to save time and compare carrier options.
How to cancel Stamps.com
Cancel online (recommended)
- Log in to your Stamps.com account.
- Go to Manage Account → Change/Cancel Plan and follow the on-screen steps to request cancellation.
- Keep a screenshot or confirmation message for your records.
Cancel by phone
- Call Stamps.com customer support during business hours: 1-888-434-0055 or 1-855-889-17867.
- Provide your account details and request account closure or plan cancellation.
- Ask for a cancellation reference number and note the agent's name and time of call.
What happens when you cancel
Service access and timing
Cancellation typically takes effect at the end of your current billing cycle, not immediately.
You retain full access to the service until the billing period expires unless otherwise stated by support.
Account data and records
Your account data (logins, shipping history, labels) may remain according to Stamps.com retention policies and terms of service.
Download or save important shipping records, invoices, and label details before the end of your access period.
Will I get a refund?
General refund policy
Refunds are granted only under specific conditions set by Stamps.com and are not automatic under Nigerian law.
Requests usually require contacting customer support or following the procedures in Stamps.com Help and Terms.
Common refund types and conditions
- Unused non-promotional postage over USD $1.00 may be refunded upon account closure if you call to request the refund.
- Misprinted or unused labels: refund requests must be submitted within 30 days of label printing and are subject to carrier approval.
- Refund Assist (introduced Oct 2025): unused USPS labels not scanned within 21 days may be eligible for an automated refund of 70% of the USPS-approved refund, with a 5-day opt-out and 1 - 4 weeks processing.
- Supply purchases can typically be returned within 30 days for a full refund (excluding shipping) if conditions are met.
Stamps.com plans and pricing
Available plan information
| Plan | Price (USD) |
|---|---|
| Varies | Varies |
Pricing notes
No Nigeria-specific EUR or local currency pricing is publicly available.
Publicly listed Stamps.com pricing is typically shown in USD; contact support for the latest plan details.
Your consumer rights in Nigeria
Statutory protections
There is no EU-style 14-day automatic right to cancel for digital subscription services that applies via Stamps.com policies.
Stamps.com’s terms and Help Center policies govern cancellations and refunds for all users, including those in Nigeria.
Practical implications for Nigerian users
- Refunds are available only under the specific conditions Stamps.com sets (unused postage, misprints, supply returns).
- Requests often require user initiation within strict timelines (for example, 30 days for misprints).
- There is no documented automatic cooling-off period or additional Nigerian statutory guarantee in Stamps.com materials.
Customer experiences
Positive feedback
- Users appreciate printing postage at home, saving time and avoiding post office lines.
- Discounted rates and carrier comparison tools are commonly mentioned as benefits.
- Many customers report helpful and knowledgeable customer support experiences.
Negative feedback
- Frequent complaints include occasional software glitches, login problems, and printer compatibility issues.
- There are reports of billing and cancellation difficulties, such as charges after attempted cancellation or long hold times.
Documentation checklist
Account and contact details
- Account email and username used to register Stamps.com.
- Last four digits of the payment card and billing address on file.
Transaction and support evidence
- Screenshots of Manage Account → Change/Cancel Plan and any cancellation confirmations.
- Dates and copies of printed labels, order numbers for supplies, and shipping records for refund requests.
- Phone call notes: date, time, agent name, and reference number.
Common mistakes
Missing refund time windows
Many users miss the 30-day window for misprinted labels or fail to request postage refunds when closing the account.
Missing these deadlines often means refund requests are denied or require lengthy appeals.
Assuming app-store cancellation or immediate termination
There is no clear evidence that App Store or Google Play can directly cancel Stamps.com subscriptions; the website or phone methods are primary.
Cancellation usually takes effect at the end of the billing cycle, so assuming immediate stop of charges can lead to surprise bills.
Comparative recap
At-a-glance comparison
| Aspect | Stamps.com |
|---|---|
| Primary cancellation methods | Online via Manage Account or by phone (US numbers) |
| Effective date of cancellation | End of current billing cycle |
| Postage refund eligibility | Unused postage > USD $1 on request; misprints within 30 days; Refund Assist rules apply |
| Supply returns | Returnable within 30 days (conditions apply) |
| App-store cancellation | No documented direct support; website or phone recommended |
Key takeaway
Cancel via the website or phone, keep evidence, and request refunds promptly if eligible.
Expect service until the end of the billing cycle and follow Stamps.com procedures for postage or supply refunds.
After cancelling
Follow-up actions
- Save confirmation numbers and screenshots of cancellation and any refund requests.
- Monitor your payment method for final charges and any approved refunds.
Helpful links and contacts
- Stamps.com cancel page
- Stamps.com general terms and refund conditions
- Refund Assist article
- Supplies return policy
- Customer support phone numbers: 1-888-434-0055 or 1-855-889-17867 (US).
Address
Legal / dispute notices
For formal notices or dispute correspondence, use the Stamps.com legal address for dispute resolution.
Mailing address
Legal Department - Dispute Resolution, Stamps.com Inc., 4301 Bull Creek Rd Ste 300, Austin, TX 78731-5937.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.