Cancel SUNO online
Cancellation service #1 in Australia
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Suno service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Suno: Easy Method
What is Suno
Overview
Suno is an AI-driven music and audio service that offers subscription plans for access to its tools and features. It provides web and mobile access and manages subscriptions via Stripe, Google Play, and the App Store.
Service scope
Suno offers free and paid tiers with differing features and usage limits. Billing and subscription management depend on where you subscribed (web vs. mobile store).
How to cancel Suno
Cancel on the web (Stripe)
- Sign in at suno.com/account.
- Choose "Cancel Subscription" and follow the prompts; cancellation takes effect at the end of your billing cycle.
- Note: Suno can only modify subscriptions created directly via Stripe, not those purchased through app stores.
Cancel on mobile stores
- Google Play (Android): Open Settings → Google → Payments & subscriptions → Manage subscriptions → Suno → Cancel. See Google Play cancellation.
- App Store (iOS): Open iOS Settings → your name → Subscriptions → Suno → Cancel Subscription. See App Store cancellation.
- Mobile store cancellations must be done through the respective store; web cancellation will not stop a store-managed subscription.
What happens when you cancel
Access and billing
When you cancel a web subscription, your account will typically remain active until the end of the current billing cycle.
At the end of the billing period, web cancellations usually downgrade the account to the Free plan; mobile store subscriptions follow that store's timing.
Subscription ownership and support
- Suno can only modify or cancel subscriptions created directly via Stripe; app store subscriptions must be managed in the store.
- Auto-renewal stops after cancellation takes effect, but you retain paid access for the paid period already paid for.
Will I get a refund?
General policy
Sun o states that all payments are final and non-refundable unless Suno determines otherwise. See the Terms at sunoapi.com.
Exceptions and special cases
- If Suno discontinues the service, pre-paid fees will be refunded on a pro rata basis for unused time. See discontinued service policy.
- In select cases (accidental payment, zero usage, product malfunction/outage), Suno may issue partial refunds or credits at its discretion.
Suno plans and pricing
Available options
| Plan | Price (NGN / USD) | Notes |
|---|---|---|
| Free | Varies | Limited features, baseline access |
| Paid subscription | Varies | Billed via Stripe, Google Play, or App Store depending on purchase |
Pricing note
Specific plan prices and local currency pricing for Nigeria are subject to change and depend on where you subscribe (web or app store).
If precise pricing is not shown here, check the purchase page or the relevant app store for up-to-date rates.
Your consumer rights in Nigeria
Rights under Suno's Terms
- Subscriptions auto-renew; to avoid renewal you must cancel at least 7 days before the renewal date via the site or by emailing the company as specified in Suno's Terms.
- Users have the right to dispute charges within 60 days of being charged, per Suno's billing terms.
Refunds for discontinued service
If Suno discontinues the service, Nigerian consumers are entitled to a pro rata refund of unused pre-paid fees as described by Suno.
For all other disputes or claims, use the documented dispute process and retain proof of payment and communication.
Customer experiences
Positive feedback
Some users report that after initial hiccups the service becomes enjoyable and useful for arranging and improving songs.
Positive notes include generally decent results and helpful creative assistance from the AI in some cases.
Negative feedback
Many customers have reported billing issues such as being charged after cancellation or limited access despite payment.
Common complaints include unresponsive customer support, unexpected auto-renewals, and occasional app functionality problems like playback errors or UI failures.
Documentation checklist
What to gather before contacting Suno
- Receipt or invoice showing the charge date and amount.
- Account email or username used with Suno.
- Screenshot of subscription status from the web or app store.
- Device details and store used (Stripe/web, Google Play, or App Store).
Additional supporting items
- Any correspondence with support or screenshots of error messages.
- Transaction ID from your payment provider (Stripe receipt or store transaction ID).
Common mistakes
Canceling in the wrong place
Users often cancel on the web but forget they subscribed through Google Play or the App Store, so the store continues to bill them.
Always confirm the original purchase method and cancel in that same system to stop renewal.
Assuming automatic refunds or immediate effect
Many expect immediate refunds or immediate loss of access; web cancellations typically take effect at the end of the billing cycle and refunds are not guaranteed.
If you need a refund, provide clear evidence and follow Suno's documented procedures promptly (dispute within 60 days if necessary).
Comparative recap
Quick comparison
| Method | Where to cancel | Effective timing | Refunds (typical) |
|---|---|---|---|
| Web (Stripe) | suno.com/account | End of current billing cycle | Payments are generally final; refunds only by discretion or per policy |
| Google Play | Android Settings → Google → Payments & subscriptions → Manage subscriptions | End of current billing cycle (managed by Google Play) | Refunds handled through Google Play policies; Suno may consider exceptions |
| App Store (iOS) | iOS Settings → your name → Subscriptions | End of current billing cycle (managed by Apple) | Refunds handled through Apple policies; Suno may consider exceptions |
Key takeaway
Cancel via the same platform you used to subscribe. Keep receipts and act quickly if disputing a charge.
After cancelling
Next steps
- Keep your confirmation of cancellation and the last receipt for records.
- Verify your subscription status in the account page or the app store after cancellation.
Helpful links
- Web subscription and Stripe information
- Cancel via Google Play or App Store
- Refunds and discontinued service
Address
Primary company address
SUNo-SAMO OIL & GAS NIGERIA LIMITED (primary address for local filings):
2 DR. OJOGHO STREET, NWAWOLO ESTATE JCT, PHASE 2 GRA CORE AREA OKPANAM, ASABA, DELTA STATE
Alternative local entities
Alternative addresses may appear for Sun Group Nigeria or Sun One Oil And Gas in Lagos; verify the correct entity when communicating about billing or legal matters.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.