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Cancel Tabnine: Complete Guide
What is Tabnine
Overview
Tabnine is an AI-powered code completion assistant that integrates with editors like VS Code to suggest code snippets and speed up development.
It offers free and paid tiers (Pro, Enterprise) with subscription billing handled either directly by Tabnine or through mobile app stores.
Main features
Tabnine provides inline code predictions, multi-language support, and IDE extensions to assist coding workflows.
Billing and support options vary depending on whether you subscribed via the web, Apple App Store, or Google Play.
How to cancel Tabnine
Cancel if you bought directly from Tabnine (Web)
- Write to [email protected] requesting cancellation and include your account email and order details.
- Mention the date you received the service and whether you are requesting a refund (see refund rules below).
Cancel if you bought via Apple App Store (iOS)
- Open reportaproblem.apple.com to request a refund and follow Apple’s prompts.
- Also open your iPhone Settings > your Apple ID > Subscriptions and cancel the Tabnine subscription there to stop future renewals.
Cancel if you bought via Google Play (Android)
- Open the Google Play Store app or website, go to Subscriptions, find Tabnine, and choose Cancel subscription.
- To request a refund use Google Play’s Help or “Report a problem” flow in your order history.
What happens when you cancel
Access and renewals
Cancelling stops future automatic renewals; you usually retain access until the end of the paid period.
For monthly plans you typically keep service for the remainder of that month after cancellation.
Data and account status
Your Tabnine account and settings may remain in place as a free tier unless you choose account deletion separately.
Back up any workspace-specific settings or credentials before you remove extensions or delete the account.
Will I get a refund?
Refunds when purchased directly from Tabnine (Web)
Tabnine’s Terms state you are eligible for a full refund if you cancel within 30 days of receiving Services.
After 30 days, Tabnine’s Terms provide no refund; monthly users are charged for the full month and yearly users generally receive no refund.
Reference: Tabnine Terms of Use.
Refunds for App Store and Google Play purchases
- Mobile refunds are handled by Apple or Google and are subject to their policies, not Tabnine’s direct refund rule.
- Use Apple’s Report a Problem or Google Play’s “Report a problem” / refund request flows to seek repayment.
- Tabnine does not explicitly guarantee a 14-day cooling-off for mobile purchases; platform rules apply.
Tabnine plans and pricing
Pricing overview
Official pricing is shown in USD on Tabnine’s site; local App Store prices in Nigeria may differ due to exchange rates and store conversion.
Exact local prices (NGN or EUR) are not publicly listed and can vary by payment method and platform.
Typical plan list
| Plan | Typical Price (USD) | Billing | Notes |
|---|---|---|---|
| Free | $0 | Free | Basic completions |
| Pro | $9 - $12 per month (approx.) | Monthly / Yearly | Enhanced models and productivity features |
| Enterprise | ~$39 per month (approx.) | Monthly / Custom | Team features, admin controls, custom pricing |
Your consumer rights in Nigeria
Legal protections
Nigerian consumer law provides rights to fair terms and avenues for redress against unfair business practices.
You may reference laws such as the Consumer Protection Council Act and the Federal Competition and Consumer Protection Commission (FCCPC) for assistance.
How to assert your rights
- First contact Tabnine support with evidence (receipt, order ID, dates).
- If purchased via Apple/Google, use their dispute/refund process before local avenues.
- File a complaint with FCCPC or seek local legal advice if you face unfair automatic renewals or inaccessible cancellation.
Customer experiences
Positive feedback
Many users praise Tabnine for saving time and offering accurate code predictions in editors like VS Code.
Users commonly cite faster typing and useful smart suggestions as benefits.
Negative feedback
Some reviews report difficulties with customer support when cancelling or resolving billing issues.
Other complaints include authentication problems with VS Code extensions and limited per-profile login control.
Documentation checklist
Essential items to gather
- Order confirmation email or invoice showing purchase date and amount.
- Subscription ID or order number from Tabnine, Apple, or Google Play.
- Screenshots of subscription in your account or of billing charges.
Support correspondence
- Copies of any emails to/from [email protected].
- Records of refund requests via Apple’s Report a Problem or Google Play’s support pages.
Common mistakes
Cancel on the wrong platform
A frequent error is contacting Tabnine directly when the subscription was billed by Apple or Google. Platform purchases must be cancelled through those stores.
Missing the refund window
Another mistake is assuming a refund after 30 days for web purchases; Tabnine’s Terms provide full refunds only within the first 30 days.
Insufficient documentation
Users sometimes lack receipts, order IDs, or screenshots, which slows refund or dispute processes with Tabnine or the app stores.
Comparative recap
Platform comparison
| Platform | How to cancel | Refund possibility | Typical next step |
|---|---|---|---|
| Web (direct via Tabnine) | Email [email protected] | Full refund if within 30 days; otherwise no refund (per Terms) | Contact support with order details |
| App Store (iOS) | Cancel via Apple ID settings; request refund at reportaproblem.apple.com | Subject to Apple’s refund policy | Use Apple’s Report a Problem portal |
| Google Play (Android) | Cancel via Google Play Subscriptions; request refund via Play order history | Subject to Google Play policies | Use Google Play support / Report a problem |
After cancelling
What to check immediately
Confirm cancellation in the service or app store and keep confirmation emails or screenshots as proof.
Verify that future billing stops by checking your bank or card statements for subsequent cycles.
Useful links
- Tabnine Terms of Use
- Apple Report a Problem
- Google Play refund & cancellations
- Guide: How to get a Tabnine refund
Address
Company headquarters
Tabnine (public mailing address available): 651 N Board Street Suite 206, Middletown, DE 19709, USA.
Notes for Nigeria-based customers
No Nigeria-specific postal address for cancellations was found; use the email [email protected] or the appropriate app store channels.
For unresolved issues, consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance on consumer complaints.
Similar cancellation services
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Written by Yusuf Onyeka
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.
FAQ
To cancel your Tabnine subscription purchased directly from the website, email [email protected] with your account email and order details. Make sure to mention the date you received the service and whether you are requesting a refund.
To cancel your Tabnine subscription from the Apple App Store, go to your Apple ID settings, find Subscriptions, and cancel Tabnine. For a refund, visit reportaproblem.apple.com and follow the prompts.
When you cancel your Tabnine subscription, you will stop future automatic renewals but typically retain access until the end of your current billing period.
Yes, if you cancel your Tabnine subscription within 30 days of receiving the service, you are eligible for a full refund according to Tabnine's Terms of Use.
To cancel your Tabnine subscription purchased via Google Play, open the Google Play Store app, navigate to Subscriptions, find Tabnine, and select Cancel subscription. For a refund, use the 'Report a problem' feature in your order history.