Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Textguard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Textguard: Easy Method
What is TextGuard
Product overview
TextGuard is a writing-assistance service that offers grammar checks, plagiarism detection, AI-humanization tools and related premium features.
The service is available via mobile apps and web access and offers paid subscription plans for premium functionality.
Main uses
Users commonly use TextGuard to check grammar, detect potential plagiarism, and attempt to make AI-generated text appear more human.
Experiences vary across free trials and paid versions; some reviewers praise ease of use while others report reliability concerns.
How to cancel TextGuard
Cancel via Apple App Store (iOS)
- Open Settings on your iPhone or iPad, tap your name, then Subscriptions to find and cancel TextGuard.
- Subscriptions (after any free trial) can be cancelled at any time via your Apple account settings; see the App Store listing: TextGuard on Apple App Store.
Cancel via Android / Google Play or Web
- If you subscribed through Google Play, cancel from the Google Play Store app under Subscriptions.
- If you subscribed via TextGuard's website or can’t find the subscription, contact TextGuard support directly (in-app or by the support channels referenced on your receipt).
Contacting support
- When the platform method is not available, message TextGuard support from the app or web account area and request cancellation.
- Keep your order receipt, subscription ID and date to speed up the support response.
What happens when you cancel
Access and features
After cancelling, you generally retain access until the end of the current paid billing period.
Access to premium features ends when the subscription term expires and the plan is not renewed.
Renewal and billing
Automatic renewal stops after cancellation for the active subscription; you will not be charged for the next period.
Check your Apple or Google subscription settings and bank statements to confirm that renewal has ceased.
Data and account status
Your account may retain settings and any data stored in your TextGuard account per the service's data retention practices.
If you need data removal, request account deletion from support after cancellation and keep a copy of the confirmation.
Will I get a refund?
General refund policy
TextGuard’s refunds are not guaranteed for users in Nigeria; refunds are discretionary for non-EU customers.
Users in EU countries have reported stronger chances of full refunds under EU consumer protections.
Reported exceptions and outcomes
- Some users outside the EU who were initially denied refunds later received refunds after contacting support, suggesting case-by-case handling.
- If you believe a charge is incorrect or deceptive, document evidence and escalate with support, then consider a bank dispute if unresolved.
Next steps if you want a refund
Contact TextGuard support first with your receipt, subscription ID and clear reason for the refund request.
If support does not resolve the issue, you can discuss a chargeback with your bank or use independent dispute services; see guidance from Chargeback: joinchargeback.
TextGuard plans and pricing
Available plans
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Week Premium | €5.84 | Weekly | Premium features access for one week |
| Month Premium | €23.54 | Monthly | Premium features access for one month |
| Year Premium | €76.64 | Annual | Premium features access for one year |
Pricing notes
Prices above are presented in Euros and were converted from NGN using an approximate mid-2025 exchange rate.
Actual billed amounts may differ slightly due to local taxes, platform fees, and currency conversion by your payment provider.
Your consumer rights in Nigeria
Statutory protections
Consumers in Nigeria do not benefit from the EU 14-day statutory right of withdrawal that applies within the European Union.
Local consumer rights are governed by Nigerian law; they vary and may not mandate refunds for digital subscriptions purchased from foreign services.
Options if you are billed unexpectedly
- Contact TextGuard support and request cancellation and a refund if the charge was unexpected.
- If support does not resolve the issue, contact your bank or card issuer to discuss a chargeback or dispute.
Practical tips
Document every contact with support, keep receipts, and take screenshots of billing or subscription pages to support any dispute.
Consider local consumer protection agencies if you suspect fraud or misleading commercial practices.
Customer experiences
Positive feedback
Some users report TextGuard is easy to use and helpful for grammar checking, plagiarism detection and producing clearer, more concise writing.
Positive reviews highlight convenience and useful premium features for editing and refinement.
Negative feedback
- Several users report that free or trial checks produced very high AI/plagiarism scores that dropped on paid versions, causing concern about misleading results: Trustpilot.
- Independent reviews and Reddit posts criticize detection accuracy, interface clarity, pricing transparency and marketing practices: see Twaingpt review and Reddit discussion.
What this means for you
Expect mixed experiences; verify the tool on non-critical content before relying on it for important submissions or assessments.
If accuracy matters (e.g., academic work), keep evidence of original text and consider alternative tools with stronger independent reviews.
Documentation checklist
Essential items to collect
- Order receipt or confirmation email showing transaction date, amount and subscription ID.
- Screenshot of subscription in Apple/Google account or the TextGuard account page.
- Copies of any communication with TextGuard support (emails, chat logs).
Useful additional items
- Bank or card statement showing the charge.
- Evidence of trial terms or marketing claims if you believe advertising was misleading.
- Time-stamped screenshots showing service behavior (e.g., differing detection scores between free and paid checks).
Common mistakes
Assuming cancellation is automatic
Many users expect cancelling the app or deleting it removes the subscription; the subscription must be cancelled in Apple or Google account settings or via the vendor.
Always verify cancellation in your subscriptions list and keep a confirmation screenshot.
Expecting guaranteed refunds
Some customers assume a full refund is automatic; for users in Nigeria refunds are discretionary and not guaranteed.
Contact support promptly and follow up with your bank if you need to dispute a charge.
Contacting the wrong support channel
Reaching out to public pages or third-party sellers can delay resolution; use the support contact in your receipt, the app or the official site.
Provide the documentation checklist items to speed up responses and avoid repeated back-and-forth.
Comparative recap
Quick comparison
| Topic | TextGuard (general) | Apple App Store subscription | Web / Direct subscription |
|---|---|---|---|
| How to cancel | Depends on purchase channel; app store or direct support. | Cancel via Apple ID > Subscriptions. | Contact TextGuard support or account settings on the site. |
| Refund likelihood (Nigeria) | Discretionary; not guaranteed. | Subject to Apple policies and TextGuard discretion. | Handled case-by-case; contact support first. |
| Typical pricing | Weekly €5.84, Monthly €23.54, Yearly €76.64 (EUR). | Same plan prices may apply through the app listing. | Prices shown on the site may vary with currency conversion. |
| Dispute route | Contact support, then bank chargeback if unresolved. | Use Apple support or request refund via Apple if eligible. | Contact vendor support; escalate to bank for chargeback if needed. |
How to use this recap
Use the table to choose the correct cancellation and dispute path based on how you purchased the subscription.
If unsure, start by checking your subscription platform (Apple/Google) and the receipt to identify the vendor of record.
After cancelling
Verify cancellation and monitor billing
After cancelling, confirm in your Apple/Google subscriptions that the renewal is off and watch your bank statement for the next cycle.
If you see unexpected charges, contact TextGuard support immediately and prepare the documentation checklist.
Helpful links and resources
- TextGuard on Apple App Store: App Store listing
- Chargeback guidance and dispute help: joinchargeback
- User reviews and reports: Trustpilot
If issues persist
Escalate to your bank for a chargeback if support does not resolve billing disputes and you have supporting documentation.
Consider reporting deceptive practices to local consumer protection authorities if you suspect fraud or misleading advertising.
Address
Company address (listed)
1375 Broadway New York New York 10018 United States
Notes on address
The address above is sourced from an InfoMSP directory; no official company address was located on TextGuard's own public pages during verification.
Use support channels in your receipt or the app for official contact and billing enquiries.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.