Cancel TradingView: Easy Method

What is TradingView

Overview

TradingView is a web-based charting platform and social network for traders and investors that offers real-time charts, technical analysis tools, and subscription plans with additional features.

Main uses

Users subscribe to add indicators, alerts, multiple chart layouts, data, and faster customer support access. Subscriptions can be purchased via the TradingView website or through mobile app stores.

How to cancel TradingView

Web (via TradingView website)

• Sign in at tradingview.com.
• Go to Settings → Billing → Subscriptions → Cancel subscription.
• Cancellation ends auto‑renewal; access remains until the end of the paid period.
• Cancel at least 24 hours before renewal to avoid the next charge.
• See support article: Cancel automatic renewal (website).

Mobile (iOS and Android)

• iOS: Cancel via your Apple ID subscriptions in Settings. Do this at least 24 hours before the trial or billing period ends.
• Android: Cancel via Google Play subscriptions in the Play Store. Do this at least 24 hours before renewal.
• App store policies govern refunds and cancellation processing for mobile purchases.
• See policies: TradingView policies.

What happens when you cancel

Access and renewal

Cancellation stops auto‑renewal but does not immediately remove access. You retain the paid features until the end of your current billing period.

If you cancel during a trial, access typically continues until the trial expires unless otherwise stated by the store.

Data and account

Your charts, saved layouts, and account data remain available under your TradingView account after subscription expiry, unless you delete your account.

Downgrading may limit feature availability but does not delete your historical data automatically.

Will I get a refund?

Web refunds (website purchases)

• Annual (and 2‑year) plans: full refunds may be requested within 14 calendar days of payment by contacting TradingView support.
• Monthly plans and upgrades: generally not refundable.
• Chargebacks or disputes: users who initiated a chargeback are typically ineligible for refunds via support.
• See refund policy: TradingView policies.

Mobile refunds (App Store / Google Play)

• iOS purchases: refunds and cancellations are handled by Apple under App Store policy; request via your Apple account.
• Android purchases: refunds are handled by Google Play; request via the Play Store help process.
• If an annual plan purchased on the web auto‑renewed after a trial, refunds may be available within 14 days; monthly refunds are normally not offered but exceptions may be considered.

TradingView plans and pricing

Prices

Notes

The App Store often lists prices in NGN for Nigerian customers. Conversion used in source data: 1 NGN ≈ €0.0005851 (Wise mid‑market rate at time of capture).

Actual local prices and taxes may vary by store and country. Check the App Store or Google Play in your device for current NGN amounts.

Your consumer rights in Nigeria

Legal framework

Nigerian consumers are protected by the Federal Competition and Consumer Protection Act (FCCPA) 2018, which requires fair terms, clear cancellation procedures, and access to remedies where terms promise refunds.

Where a business offers refunds in its terms, that creates an expectation enforceable under consumer law.

Practical enforcement

Enforcement can be difficult when dealing with foreign digital service providers and app stores. Platform‑based purchases (App Store / Google Play) often route complaints through Apple or Google.

If TradingView support is unresponsive, consider escalation via your payment provider, the app store dispute process, or local consumer protection authorities under FCCPA.

Customer experiences

Positive reports

• Some users report successful full refunds when they requested within the allowed 14‑day window via support tickets.
• When support responds, refunds for eligible annual payments have been granted in reported cases.

Common complaints

• Frequent reports of poor customer service, reliance on automated chat, and difficulty reaching a human for billing issues.
• Complaints about unexpected or recurring charges and problems processing refunds even when within the stated windows.

Documentation checklist

Required documents

• Account email and username used with TradingView.
• Receipt or proof of payment (date, amount, payment method).
• Subscription type (monthly or annual) and purchase date.

Optional supporting items

• Screenshots of subscription page, billing history, and renewal notifications.
• Previous support ticket IDs or chat transcripts.
• Bank or card statement entries showing the charge.

Common mistakes

Timing errors

Many users miss the cancellation window by not cancelling at least 24 hours before renewal or by assuming cancelling on the renewal day will prevent the next charge.

Also note the 14‑day refund window for annual plans - missing that window often prevents a refund claim.

Wrong cancellation method

Users sometimes cancel in the wrong place (for example via website when the purchase was made through the App Store). This delays refunds because mobile purchases must be handled by Apple or Google.

Relying solely on chatbots rather than creating a support ticket or contacting the app store can slow resolution.

Comparative recap

Summary table

Key takeaway

Cancel in the same channel where you purchased. For web annual plans, act quickly (within 14 days) to request refunds; for mobile purchases use the app store refund process.

After cancelling

What to expect

After cancellation your access remains until the paid period ends. Keep records of confirmation and any ticket numbers in case you need to dispute a charge.

If a renewal charge appears after you cancelled, contact support promptly and consider raising a dispute with your card issuer or app store.

Useful links

• Cancel automatic renewal (website)
• Annual auto‑renewal refunds
• Charged after trial - refund info
• TradingView policies

Address

Corporate address

TradingView Inc.

470 Olde Worthington Rd., Suite 200, Westerville, Ohio 43082, United States

Notes on contacting

No Nigeria‑specific postal address was found for cancellations or billing. Use the in‑platform support channels or the app store dispute processes for faster handling.

If you need to escalate, retain all documentation and consider contacting your payment provider or local consumer protection authority under the FCCPA.