Cancel ULTFONE online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Ultfone service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Ultfone: Easy Method
What is UltFone
Overview
UltFone is a software company that offers device utilities such as location spoofing, data recovery, and other mobile tools. The products are distributed from UltFone's official website and through app stores.
How the service is sold
UltFone sells licences and subscriptions on its website and its products may also be available via App Store or Google Play as platform-managed subscriptions. Website purchases use UltFone’s own billing and support channels.
How to cancel UltFone
Cancel via UltFone web (official site)
- Contact UltFone support before the next renewal to cancel automatic subscriptions.
- Follow the FAQ guide on the UltFone site for cancellation steps, or email support with your order details.
- Wait for a confirmation email - keep this confirmation as proof of cancellation.
Cancel via app stores (Apple / Google)
- App Store and Google Play subscriptions are managed by those platforms; cancel within your Apple or Google account subscription settings.
- If you purchased through a store, check the store’s support pages for step-by-step cancellation and refund procedures.
What happens when you cancel
Access and service after cancellation
When you cancel a subscription, access typically continues until the end of the current paid period unless a different term is stated.
For one-time licence purchases, cancelling does not always remove already-delivered licence keys; check the purchase terms or ask support.
Renewals and billing
To stop future charges, cancel before the next renewal date and retain confirmation of cancellation.
If you are charged after cancelling, UltFone states it will refund proven charges when you provide cancellation confirmation or other required proof.
Will I get a refund?
Standard refund policy (30-day guarantee)
UltFone’s official website offers a 30-day money-back guarantee for specific situations such as duplicate purchases, wrong product after buying the correct one, overcharge, or unresolved technical problems.
Refunds may also be available when a registration code is not received within 24 hours (with no response from support) or when a renewal charge occurs after cancellation and proof is provided.
Exceptions and non-refundable cases
- Refunds are generally not provided for a change of mind or misunderstanding of functionality.
- Requests after exchanging a product, delays under 2 hours for the code, or requests made beyond 30 days are typically refused.
- Platform-store purchases (App Store / Google Play) follow those stores’ refund rules, which may differ.
UltFone plans and pricing
Available pricing information
There is no Nigeria-specific pricing listed on UltFone’s official materials provided here.
European/global listings do not specify Nigeria rates; check the site at purchase time for your region.
Table of plans
| Plan / Licence | Price (Nigeria-specific) | Notes |
|---|---|---|
| Single licence / Monthly / Lifetime | Varies | Visit the UltFone site or store page to see current regional prices. |
Your consumer rights in Nigeria
General consumer protections
Nigerian consumer law includes implied warranties and protections against unfair business practices, which can support claims for defective or misdescribed digital goods.
These protections do not override vendor terms but may provide additional remedies under local law.
Platform differences and practical steps
- If you bought via App Store / Google Play, follow those platform refund processes first; they have separate rules and timelines.
- If you bought on UltFone’s website, raise the claim with UltFone support and keep evidence (order number, emails, screenshots) for a local consumer claim if needed.
Customer experiences
Positive feedback
Some Nigerian and international users report smooth, reliable software and responsive customer service, praising ease of use and helpful support agents.
Positive reports often cite successful location spoofing and fast replies from support teams.
Negative feedback
Other users report trouble obtaining refunds despite the 30-day guarantee and say support can be unresponsive or evasive in some cases.
Complaints also include software reliability issues such as crashes, slow loading, or failure to solve the reported problem.
Documentation checklist
Essential documents to prepare
- Order number and purchase receipt (email or invoice).
- Confirmation of payment (bank/card statement or store purchase record).
- Screenshots of licence/registration page, error messages, or failed activations.
Support and proof items
- Email correspondence with UltFone support and any cancellation confirmation.
- Time-stamped evidence showing renewal charge after cancellation (if applicable).
- Details of troubleshooting steps you tried (logs, screenshots) for technical refund claims.
Common mistakes
Failing to get written confirmation
A common mistake is cancelling without obtaining and saving written confirmation from UltFone. Without confirmation, proving cancellation becomes harder.
Not checking platform purchase source
Many users try to get refunds through UltFone when the purchase was made via Apple or Google; those stores control refunds for store purchases.
Always verify whether the transaction was handled by UltFone or by a platform store and follow the correct refund route.
Comparative recap
Quick comparison points
This table summarizes cancellation, refund, and response features across channels to help you choose the correct route for action.
Comparison table
| Aspect | Web (official site) | App Store / Google Play |
|---|---|---|
| How to cancel | Contact UltFone support or follow FAQ; get confirmation. | Cancel via your Apple/Google account subscription settings. |
| Refund policy | 30-day money-back guarantee for specified reasons; exceptions apply. | Refunds handled by the store; policies and timelines differ. |
| Support response time | Support aims to reply within 24 hours on weekdays (48 hours on holidays). | Store disputes may take longer and follow platform procedures. |
After cancelling
Immediate actions
- Save the cancellation confirmation email or screenshot immediately.
- Monitor your payment method for any unexpected renewal charges.
Help and further steps
If charged after cancellation, contact UltFone support and provide proof (confirmation screenshot, bank statement) for a refund request.
Useful links: UltFone support email [email protected], Apple support and Google Play help pages for subscription refunds.
Address
Official contact
UltFone’s official website lists email support as the primary contact: [email protected].
Postal address note
UltFone’s official site does not list a postal address. A postal address on file belongs to a different company (Ulefone) and should not be used for UltFone correspondence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.