Cancel Undetectable Ai: Step-by-Step Guide

What is Undetectable Ai

Overview

Undetectable Ai is a subscription service that claims to help users generate text that is less likely to be flagged by AI detectors. It offers web and in‑app plans with recurring billing and use‑based credits or word allowances.

Purpose and scope

The service is marketed to writers, students, and professionals seeking content that passes AI‑detection tools. Terms and customer reports indicate the offering includes credit/word consumption and customer support channels for account issues.

How to cancel Undetectable Ai

For most web users (outside California & New York)

• Send a cancellation request from the email address registered to your Undetectable Ai account.
• Include identifying information: full name, account email, plan name, last 4 digits of payment method and date of last charge.
• Send the request to the service contact email: [email protected].
• Keep a copy of the sent email and any auto‑reply for your records.

For California & New York residents

• Log into your account dashboard on the Undetectable Ai website.
• Use the dashboard cancellation option to stop future recurring charges.
• Document the dashboard cancellation confirmation (screenshot or email confirmation).
• If you cannot find the dashboard control, follow the email process above and note your state residence.

What happens when you cancel

Access and usage after cancellation

For web users who cancel by email, the service states cancellation takes effect at the end of the current billing period for billing purposes.

However, the terms also state that remaining words or credits may be lost immediately upon cancellation. Save any needed content before you cancel.

Billing and account data

Cancellation stops future recurring billing. Prior charges are generally not refunded unless law or the narrow refund condition applies.

Account data retention is governed by Undetectable Ai’s terms; keep copies of receipts and important outputs since access may be limited after cancellation.

Will I get a refund?

General refund policy

Undetectable Ai’s terms disclaim refunds except under limited conditions. The standard position is “no refunds” unless required by law.

Do not assume you will receive a refund for unused time or partial periods unless a specific exception applies.

Limited exception and requirements

• Credits may be refunded only if a submission provably flags as less than 75% human on a reputable AI detector.
• Any refund request under this condition must be submitted within 30 days of the incident.
• Keep strong, dated evidence (detector outputs, original submission) to support a claim.

Undetectable Ai plans and pricing

Available in‑app plans

Pricing table

Your consumer rights in Nigeria

Cooling‑off and refunds

Undetectable Ai’s terms do not mention a 14‑day cooling‑off period. Nigerian laws (historically the Consumer Protection Council Act) may provide cooling‑off or refund rights for some contracts.

It is uncertain whether digital subscriptions clearly fall under those protections, so local law interpretation matters.

Practical advice for Nigerian users

• Document cancellations, payments and communications in case you need to dispute a charge.
• If a refund is refused but you believe the law supports your claim, contact your payment provider to start a dispute.
• Consider reaching out to local consumer protection bodies for guidance and escalation.

Customer experiences

Positive reports

Some users praise prompt and helpful customer support that resolved issues quickly.

There are reports of one‑time goodwill refunds or fair resolutions even when the written policy says non‑refundable.

Negative reports

Many reviewers say cancellation is difficult because it requires emailing and that credits are lost immediately on cancellation.

Other complaints include unexpected charges during trial periods, poor output quality, and misleading marketing about credits and trials.

Documentation checklist

Essential items to collect

• Account email and username; subscription plan name and start date.
• Payment receipts, bank/card statements showing charges and charge dates.
• Copies of cancellation emails, dashboard confirmation screenshots, and timestamps.
• Evidence for refund claims: detector output showing <75% human, original submission, and timestamped records.

Optional supporting items

• Screenshots of the app store listing or trial offers if you suspect misleading marketing.
• Any support ticket numbers and correspondence with customer support.
• Records of attempts to dispute charges with your bank or card issuer.

Common mistakes

Sending cancellation from the wrong email

Users often send cancellation requests from an email address not registered to their account. The provider may ignore or delay processing such requests.

Always send cancellation from the account’s registered email and include clear identifying details.

Assuming automatic refunds or app‑store handling

Many customers assume cancelling always yields refunds or that app store purchases are cancelled the same way as web subscriptions.

Undetectable Ai’s terms are silent about App Store/Google Play procedures; follow Apple or Google cancellation steps for in‑app purchases and keep proof.

Comparative recap

Quick comparison

How to act

After cancelling

Immediate steps

Save any content you may need and download receipts or invoices before losing access to credits or the account.

Note the date and time of your cancellation confirmation for any future disputes.

Helpful links and escalation

• Undetectable Ai terms of service
• Trustpilot reviews for Undetectable Ai
• Sitejabber reviews
• If charges are disputed, contact your card issuer or payment provider immediately and supply the documentation checklist above.

Address

Business address on third‑party listings

A third‑party business listing shows: 1309 Coffeen Avenue, 82801, Sheridan, United States.

There is no universally published postal address on the official website; use the email contact for account issues and keep records of all communications.