Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Vendostore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Vendostore: Easy Method
What is Vendostore
Service overview
Vendostore (also referenced as Vendo Services) is an online subscription service that provides store setup and store management features for merchants.
Plans are subscription-based and include access to store customization, analytics pages and order tracking features for defined periods.
How the service is organised
Subscriptions are managed through a Vendo Customer Portal and by contacting Vendo customer support as needed.
Company contact and registration information appears to be outside Nigeria; see the Address section below for available addresses.
How to cancel Vendostore
Cancel via the customer portal
- Log in to the Vendo Customer Portal at Vendo FAQ / Portal.
- Open your account or subscription section and choose the active subscription you wish to cancel.
- Use the "Cancel subscription" or similar option to stop auto-renewal; follow on-screen confirmations.
Cancel by contacting support
- If you cannot cancel in the portal, email Vendo customer support to request cancellation and include your account details and subscription identifier.
- Keep copies of your cancellation request and any replies from support for records.
What happens when you cancel
Access after cancellation
Cancelling a Vendo subscription stops automatic renewal but does not immediately remove access.
You retain full access to the service until the end of the paid subscription period.
Account and data considerations
Refunds are not automatic on cancellation; you must request a refund separately if you believe one is due.
For details on data retention or account deletion after the subscription ends, contact Vendo support for the current policy.
Will I get a refund?
Refund policy summary
Refunds for Vendo Services must be requested by contacting customer support.
If a refund is issued, it will be credited only to the original payment method; cash or alternate payment methods are not accepted.
How to request a refund
- Contact Vendo customer support and state your refund request clearly, including subscription details and order/receipt numbers.
- Provide any supporting evidence (receipts, confirmation emails) to speed up the review process.
- Expect refunds, if approved, to be returned to the original payment instrument only.
Vendostore plans and pricing
Current plans (approximate EUR conversion)
Prices shown use an approximate conversion rate (₦1,500 = €1) and are for guidance. Original prices are in Nigerian Naira.
Plan table
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| 1 Month Plan | €1.07 | Monthly | Full Store Customization, Access for 1 Month, Analysis Page Access, Order Tracking |
| 3 Months Plan | €3.20 | 3-Month | Full Store Customization, Access for 3 Months, Analysis Page Access, Order Tracking |
| 6 Months Plan | €6.40 | 6-Month | Full Store Customization, Access for 6 Months, Analysis Page Access, Order Tracking |
Your consumer rights in Nigeria
What the Vendostore policies say
No evidence was found that Vendostore's publicly available terms mention Nigeria-specific regulatory consumer rights such as a statutory cooling-off period.
Therefore, any country-specific entitlement should be clarified directly with Vendo support or through official policy documents they provide.
Practical steps for Nigerian consumers
- Keep all receipts, order confirmations and correspondence with Vendo as proof for any dispute.
- If you suspect unfair treatment, consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance on consumer remedies in Nigeria.
- Contact your bank or payment provider promptly if you need to dispute an unauthorised recurring charge.
Customer experiences
Reported negative experiences
Some customers report difficulty cancelling without contacting support directly.
A Trustpilot review (Sep 6, 2022) describes having to request cancellation by contacting support and being asked for extensive payment card details, which the reviewer found unprofessional.
Positive feedback and balance
Publicly available positive review data specific to Vendostore was not found in the verified dataset used for this guide.
Because review samples are limited, experiences may vary; document your interactions and escalate if necessary.
Documentation checklist
Essential documents to gather
- Subscription confirmation emails and invoices.
- Account username, subscription ID, and order numbers.
- Payment receipts or bank statements showing the charge.
Useful extras
- Copies of any cancellation requests and support replies (email or screenshots).
- Dates and times of portal actions or attempted cancellations.
- Notes about any unusual support requests (for example, if support requests sensitive card details).
Common mistakes
Assuming cancellation equals immediate refund
Many users expect an automatic refund when cancelling; with Vendo you must request any refund separately.
Always request and confirm the refund procedure in writing if you expect a refund.
Delaying cancellation and missing renewal
Waiting until after a renewal payment posts is a common error; cancel before the renewal date to prevent another charge.
Keep calendar reminders for subscription end dates and check your portal settings regularly.
Comparative recap
At-a-glance comparison
| Topic | Vendostore (Vendo Services) | What you should do |
|---|---|---|
| How to cancel | Via customer portal or by emailing support | Cancel in portal; if needed, email support and save confirmation |
| Refunds | Not automatic; must request via support; credited to original payment method only | Request in writing and provide receipts; expect refund to original payment method |
| Access after cancel | Access retained until end of paid period | Use remaining service time and back up data before it ends |
| Common issues | Reports of needing to contact support and share payment details | Prepare documentation; avoid sharing full card numbers over insecure channels |
After cancelling
Follow-up actions
- Save confirmation of cancellation and any support replies for records.
- Monitor your payment method for unexpected charges after the cancellation date.
Helpful links
- Vendo FAQ and customer portal: https://secure.vend-o.com/customers/support/faq
- Trustpilot listing for public reviews: https://www.trustpilot.com/review/vend-o.com
Address
Available company address
One listed address associated with the service is:
82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.
Notes on local presence
No Nigerian address was found in the verified information for Vendostore.
If you need a local contact or legal address in Nigeria, request it directly from Vendo support and retain their written response.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.