Cancel Voicemod: Step-by-Step Guide

What is Voicemod

Overview

Voicemod is a real-time voice changer and soundboard application for Windows, macOS, iOS and Android that lets users modify their voice for calls, streaming and recording.

It is offered as a free app with limited features and paid Pro subscriptions that unlock additional voices, effects and licensing options.

How it is delivered

Mobile purchases are processed through the Apple App Store or Google Play Store.

Desktop/web purchases are handled directly (payment processors such as Xsolla/Paddle) and managed via your Voicemod account.

How to cancel Voicemod

Apple App Store (iOS)

• Open the Settings app on your device.
• Tap your name, then tap Subscriptions.
• Select the Voicemod subscription.
• Tap "Cancel Subscription."

Reference: Voicemod Help Center article on cancellation.

Voicemod cancellation article

Google Play Store (Android)

• Open Google Play and go to Subscriptions.
• Select the Voicemod subscription.
• Tap "Cancel subscription."

Mobile store cancellations are handled by Apple/Google; follow the store UI to ensure cancellation completes.

Web/Desktop (Voicemod V3 & V2)

• Log into your account via account.voicemod.net ("My Account").
• Click "Cancel Subscription" and confirm.
• Your Pro license remains active until its expiry; no further renewals will occur.

Web cancellations are processed by Voicemod and shown in your account dashboard.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription, your Pro features typically remain available until the paid period ends.

After expiry you will revert to the free tier and lose Pro-only voices and features.

Billing and renewals

Cancellation prevents future automatic renewals; you are not charged after the current period ends.

For mobile purchases, billing is controlled by the App Store or Google Play and cancellation there stops store renewals.

Account and data

Your Voicemod account and saved settings usually remain after cancellation unless you delete the account.

If you want account deletion, contact Voicemod support or check account settings for deletion options.

Will I get a refund?

Mobile purchases (Apple & Google Play)

Refund requests for iOS and Android purchases are handled by the respective app stores under their policies.

Voicemod notes that app store refund processes typically operate within about 14 days; you must request a refund via Apple or Google Play.

Voicemod refund article

Web/Desktop direct purchases (Xsolla/Paddle)

• Voicemod states a 30-calendar-day refund window for direct purchases made on the web.
• Refunds for web purchases are handled via Voicemod support and the relevant payment processor.

Submit refund requests through Voicemod support if you bought directly on their site.

Voicemod Terms of Use

Exceptions and conflicting reports

• Some user reports reference older terms (e.g., a 14-day Xsolla rule); the current official statement for direct purchases is 30 days.
• If you purchased via a third-party store, that store’s policy overrides Voicemod’s web refund policy.

Voicemod plans and pricing

Plans overview

Voicemod offers free and paid Pro plans, with options that vary by platform and promotion.

Exact prices and billing cycles depend on the store (App Store, Google Play) or the web checkout at purchase time.

Billing models

Billing is typically monthly or annual for subscriptions, or one-time for certain special offers.

If data is not shown below, pricing varies by platform and current promotions.

Your consumer rights in Nigeria

Key rights under FCCPA

• The Federal Competition and Consumer Protection Act (FCCPA) 2018 protects consumers from defective, unsafe or unsuitable goods and services.
• Consumers have the right to return defective or unsuitable goods and receive a full refund (Section 122).
• Blanket "no refund" clauses are prohibited as unfair or unconscionable (Sections 127, 129).

Enforcement and remedies

Consumers in Nigeria may initially approach the vendor for resolution and refunds.

If unresolved, you can file complaints with the Federal Competition and Consumer Protection Commission (FCCPC) or pursue court action.

There are precedents where courts invalidated no-refund policies for online vendors (examples include Peace Mass Transit and Wakanow.com cases).

Reference: legal analyses on FCCPA and refund policy legality.

Customer experiences

Positive reports

• Some users reported quick support responses and fast refunds (one Trustpilot report noted a refund within 24 hours).
• A few reviewers on Sitejabber praised the core functionality when it worked for their setup.

Negative reports

• Multiple complaints about lifetime memberships being revoked after updates, forcing repurchase.
• Users reported persistent mandatory updates, intrusive pop-ups, performance issues, crashes and audio problems even after uninstalling.
• Criticisms include limited free voices, poor UI, lag even on high-end PCs, and repeated license/email problems.

Documentation checklist

What to collect

• Proof of purchase: receipt, invoice or store transaction email.
• Subscription details: account email, subscription ID, transaction ID and purchase date.
• Screenshots: billing page, account subscriptions page, error messages and any correspondence with support.

Where to submit

• If bought on iOS or Android: request refunds via Apple or Google Play support and keep confirmation records.
• If bought on the web: submit a support/refund request through Voicemod support and attach your documentation.
• If unresolved in Nigeria: keep records to file with FCCPC or for legal action.

Common mistakes

Cancelling the wrong subscription

Many users accidentally cancel the wrong subscription (for example a different email or device store account).

Always verify the account/email and the store used to purchase before cancelling.

Missing refund windows or wrong channel

Requesting a refund from Voicemod for an App Store purchase can fail because the store handles refunds.

Similarly, missing the stated refund window (store or Voicemod’s 30-day web policy) reduces chances of a successful refund.

Poor documentation

Not saving receipts, transaction IDs or screenshots makes disputes harder to resolve.

Collect clear proof at purchase and keep correspondence with support until the issue is closed.

Comparative recap

At-a-glance comparison

Quick recommendations

• For app-store purchases, start with Apple/Google refunds before contacting Voicemod support.
• For web purchases, collect documentation and submit a refund request to Voicemod within 30 days.
• If you are in Nigeria and meet FCCPA conditions, reference your consumer rights when needed.

After cancelling

Next steps

Confirm cancellation by checking the subscription page in your store or the Voicemod account dashboard.

Keep evidence of cancellation and any confirmation emails until your billing cycle ends and access changes take effect.

Contact and further help

Voicemod support articles: How to cancel and How to request a refund.

If unresolved in Nigeria, you may file a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) and retain all purchase documentation.

Address

Corporate address

Voicemod, Inc., Sucursal en España

Obispo Don Jerónimo 10, St. 46003, Valencia, Spain

Notes about local address

No Nigeria-specific postal address was found; use the Spain address for legal or formal correspondence if required.

For consumer issues in Nigeria, also consider contacting local consumer protection authorities (FCCPC) as appropriate.