Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wonder Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Wonder Ai: Easy Method
What is Wonder Ai
Overview
Wonder Ai is a mobile and web app that generates abstract and stylised images using artificial intelligence.
The app offers free, ad-supported access plus paid premium tiers and in‑app credit packs for extra features and avatars.
Where it is available
Wonder Ai is distributed via the Apple App Store, Google Play Store, and direct web subscriptions at wonder-ai.com.
Purchases and subscriptions can therefore be billed through Apple, Google, or directly by the developer depending on how you signed up.
How to cancel Wonder Ai
Cancel on iPhone (App Store)
- Open iPhone Settings.
- Tap your Apple ID (at the top) → Subscriptions.
- Find Wonder AI → tap "Cancel Subscription".
- Access remains until the end of the current billing period.
Cancel on Android (Google Play)
- Open the Google Play Store app.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Find Wonder AI → tap "Cancel Subscription" and follow prompts.
- Access remains until the end of the current billing period.
Cancel a direct web subscription
- Log into your account at wonder-ai.com.
- Go to Account Settings → Subscription or Billing section.
- Click "Cancel Plan" or "Manage Subscription" and follow the on-screen prompts.
- Access normally continues until the current billing cycle ends.
What happens when you cancel
Access and renewal
When you cancel, recurring billing stops but you usually retain premium access until the end of the paid billing period.
Automatic renewal will not charge after the current cycle unless you re‑subscribe.
Data and account status
Account data and any content you created typically remain associated with your account unless you delete the account.
Export any important files or images before deleting your account to avoid accidental loss.
Will I get a refund?
Official refund policy
Wonder Ai’s stated policy is that there are no general refunds; purchases made via Apple or Google are handled by those stores.
The developer may authorise refunds or request Apple/Google to refund when an in‑app purchase is faulty.
Exceptions and consumer rights
- Under Nigerian law (FCCPA 2018) blanket "no-refund" clauses can be unenforceable for defective or misrepresented services.
- If the service is defective, misrepresented, or not delivered, you may be entitled to a repair, replacement, or refund under local consumer protection rules.
Wonder Ai plans and pricing
Overview of available SKUs
Below are in‑app purchase prices listed in the Apple App Store for Nigeria (NGN) as captured in the verified data.
Periodicity is not always specified; some SKUs are likely subscriptions while others are one‑off credit packs.
| Plan | Price (NGN) | Approx. EUR | Period | Features |
|---|---|---|---|---|
| Wonder Premium (various tiers) | ₦1 600.00 | ≈ €1.92 | Unknown (likely monthly or one-off) | Base premium access |
| Wonder Premium | ₦2 200.00 | ≈ €2.64 | Unknown | Base premium access |
| Wonder AI Premium W10 Free | ₦5 900.00 | ≈ €7.08 | Unknown (likely weekly or includes trial) | Includes W10 "Free" prefix variant |
| Wonder Avatar 5×10 Pack3 | ₦3 200.00 | ≈ €3.84 | One-off | Avatar credits pack |
| Wonder Avatar 10×10 Pack3 | ₦6 900.00 | ≈ €8.28 | One-off | Avatar credits pack |
| Wonder Premium (higher tier) | ₦39 900.00 | ≈ €47.88 | Unknown (likely annual or high-tier) | Higher-tier premium access |
| Wonder Avatar 5×10 Pack8 | ₦6 900.00 | ≈ €8.28 | One-off | Avatar credits pack |
| Wonder Avatar 20×10 Pack6 | ₦9 900.00 | ≈ €11.88 | One-off | Avatar credits pack |
| Wonder 100C Pack3 Dis | ₦4 900.00 | ≈ €5.88 | One-off | Credit pack discount |
Your consumer rights in Nigeria
Legal protections
Under the Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have rights against misleading or defective services.
Digital products and services are included; sellers cannot rely on blanket "no-refund" statements where the service is defective.
Practical steps to enforce rights
- Gather purchase proof, screenshots, and communication records.
- Request a refund or remediation from the seller or the store (Apple/Google).
- If unresolved, lodge a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
Customer experiences
Positive feedback
- Users praise the app for producing beautiful abstract AI art and being easy to use.
- Some find the app enjoyable and creatively stimulating, calling it an effective inspiration tool.
Negative feedback
- Common complaints include heavy ads in the free version and subscription pricing perceived as high.
- There are reports of technical issues (distorted images, freezing), billing problems, and difficult or slow support responses.
Sources for these experiences include app review summaries and user comment threads.
Documentation checklist
What to collect before you contact support
- Proof of purchase (App Store/Google Play receipt or web invoice).
- Account email or username used with Wonder Ai.
- Subscription ID or transaction ID (from the store receipt).
Supporting evidence
- Screenshots of charges, app behaviour, error messages, and subscription pages.
- Dates and times of unwanted charges and any chat or email records with support.
- Bank or card statement entries showing the charge.
Common mistakes
Not cancelling in the correct place
Users often uninstall the app without cancelling the subscription in the App Store or Google Play.
Remember that uninstalling does not stop recurring billing; you must cancel in the store or your web account.
Waiting too long to act
Delaying a refund request reduces the chance of reversal with Apple/Google and may complicate disputes with banks.
Always check billing dates and act promptly if you see unexpected charges.
Comparative recap
Quick comparison table
| Method | How to cancel | Refund likelihood | Where to get help |
|---|---|---|---|
| App Store (iOS) | Settings → Apple ID → Subscriptions → Cancel | Low via developer; request via Apple Support | Apple Support (subscriptions) |
| Google Play (Android) | Play Store → Profile → Payments & subscriptions → Cancel | Low via developer; request via Google Play | Google Play Help |
| Web (direct) | Log into wonder-ai.com → Account Settings → Cancel Plan | Possible if developer authorises; check terms | Wonder Ai website |
After cancelling
Check charges and monitor
Verify your bank or card statement for any recurring charges after cancellation.
If charges continue, gather documentation and contact Apple/Google or your card issuer to dispute.
Useful links and next steps
- Wonder Ai website (account settings)
- Apple Support: Manage Subscriptions
- Google Play: Cancel subscriptions
- Federal Competition and Consumer Protection Commission (FCCPC)
Address
Registered office
WONDER AI PTE. LTD.
20A TANJONG PAGAR ROAD 088443 (Singapore registered office)
Notes
Alternative regional contacts may exist for US and Taiwan offices; check the Wonder Ai website for the latest company contact information.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.