Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Wondershare service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Wondershare: Easy Method
What is Wondershare
Overview
Wondershare is a software company that offers consumer and business tools for video editing, data recovery, mobile transfer, diagramming, and other digital tasks.
Products are often sold as one-time purchases or recurring subscriptions, with separate handling for purchases made through Wondershare's website and those made through app stores.
Products and subscription model
Common products include Filmora, Recoverit, Dr.Fone, MobileTrans, and EdrawMind, each with its own licensing and refund rules.
Subscriptions may auto-renew and can be managed via the Wondershare Account Center for direct purchases, while App Store / Google Play subscriptions are managed by Apple/Google.
How to cancel Wondershare
Via Web (Wondershare Account Center)
- Go to the Wondershare Account Center and log in.
- Open Plan & Products → Manage Subscription → Cancel.
- Cancellation of a direct web purchase stops future renewals; service usually continues until the end of the current billing term.
App Store / Google Play and other platforms
- If you subscribed via Apple App Store or Google Play, cancel directly through your Apple or Google account - Wondershare cannot cancel those subscriptions for you.
- Web cancellation applies only to purchases made directly on Wondershare's site; follow platform-specific refund processes when applicable.
What happens when you cancel
Access and service period
After cancelling a direct Wondershare subscription, you usually retain access until the end of the paid billing period.
Features tied to the subscription remain active until that expiry; you will not lose access immediately upon cancellation.
Billing and data
Auto-renewal is stopped for future billing cycles for direct purchases, but past charges are not automatically refunded unless eligible under policy.
Your account, projects, or data may remain available under Wondershare’s standard account policies; export important work before expiry when in doubt.
Will I get a refund?
General refund policy
Wondershare offers a 30-day money-back guarantee for certain online-store purchases (for example, EdrawMind) under defined conditions.
Some specific products (MobileTrans, Dr.Fone, Recoverit, Data Recovery) have a 7-day money-back window; beyond stated windows refunds are generally not available.
Exceptions and platform-specific rules
EU consumers have a statutory 14-day right of withdrawal for digital goods; Wondershare acknowledges this for eligible purchases.
If you bought via Apple or Google, refund requests are handled by Apple/Google; contact their support for store-based refunds.
See Wondershare's refund guidance: EdrawMind refund and general refund policy.
Wondershare plans and pricing
Availability and currency
Official pricing is shown on Wondershare’s site and may be presented in USD or local currency (Naira) depending on region.
No verified EUR pricing specific to Nigeria for 2024/2025 was found; details can vary by product and promotion.
Table of typical plan labels
| Plan | Price | Billing Period | Notes |
|---|---|---|---|
| Individual / Standard | Varies | Varies (monthly / yearly) | Direct web purchases shown on product pages |
| Business / Team | Varies | Varies | Licensing and volume pricing available on request |
| Mobile / App Store | Varies | Varies (managed by Apple/Google) | Cancel and refund via the respective app store |
Your consumer rights in Nigeria
Local legal position
There is no explicit statutory cooling-off period for digital subscriptions in Nigerian consumer law similar to the EU 14-day rule.
Therefore, Wondershare’s stated refund windows (7 or 30 days depending on product) are the main basis for refund eligibility for Nigerian buyers.
Practical steps and advice
Act quickly if you want a refund - submit requests within the product’s stated money-back window and keep evidence of purchase and problems.
If charged in error, contact your card issuer or payment provider as well as Wondershare; bank chargeback policies may provide additional remedies.
Customer experiences
Positive feedback
Many users praise Wondershare products for intuitive interfaces, ease of use, regular updates, and AI features.
Some reviews note reasonable pricing and simple, effective tools for common tasks - see community reviews for product-specific impressions.
Negative feedback
Common complaints include unexpected auto-renew charges and difficulty obtaining cancellations or refunds from support channels.
Users report refund denials, poor customer service experiences (including AI-only responses), and complaints about trial or billing transparency; see examples on Trustpilot and Reddit.
References: Trustpilot, Reddit example.
Documentation checklist
What to gather before contacting support
- Order number or transaction ID (from confirmation email).
- Registered email address or account ID used to purchase.
- Proof of payment (bank/credit card statement, receipt screenshot).
- Screenshots showing the issue, auto-renew charge, or subscription page.
Where to send documentation
- Use the Wondershare Account Center or the support links in your order confirmation to submit requests.
- If purchased via Apple/Google, use their purchase history and support centers for refunds and cancellations.
Common mistakes
Cancelling in the wrong place
A frequent error is attempting to cancel a subscription through Wondershare when the purchase was made via Apple or Google Play.
Always check whether the charge was processed by Wondershare or by an app store; if it’s an app store charge, cancel through that store to stop renewals.
Assuming immediate refunds after cancellation
Many users expect an immediate refund upon cancellation; in reality refunds are subject to product-specific windows and approval.
Cancellation typically stops future charges but does not guarantee a refund unless you meet the refund policy conditions and time limits.
Comparative recap
Quick summary
This table summarizes key differences between purchases made directly from Wondershare and those made through app stores.
When to contact which party
Use the table below to decide whether to contact Wondershare support, your payment provider, or the app store for refunds or cancellations.
| Aspect | Direct Web Purchase (Wondershare) | Apple App Store / Google Play |
|---|---|---|
| How to cancel | Account Center → Plan & Products → Manage Subscription → Cancel | Cancel via your Apple ID or Google Play subscriptions page |
| Who handles refunds | Wondershare support (subject to 7- or 30-day rules) | Apple or Google handles refunds and policies |
| Typical refund window | 30 days for some products; 7 days for others; varies by product | Subject to Apple/Google refund policies and discretion |
| Auto-renewal | Stopped by cancelling in Account Center; access remains until period end | Stopped by canceling subscription in app store account |
After cancelling
What to check immediately
- Confirm cancellation email or status in your Wondershare Account Center.
- Verify that future charges have stopped by monitoring your card or payment method.
- Export or back up any projects or data before access expires.
Helpful links and next steps
- How to cancel: Wondershare cancel subscription
- Refund guidance: EdrawMind refund and general refund policy
- For App Store / Google Play purchases, contact Apple or Google support via your account purchase history.
Address
Corporate address
Wondershare Technology Group Co., Limited
West of Donghuan Road, North of 1-4 Road, South of 1-3 Road, Building No.8 of East of Liuwu Building, Lhasa, Xizang, China
Notes about contacting by post
There is no Nigeria-specific postal support address; cancellations are typically processed online via the Account Center.
For fastest resolution, use online support links and keep documentation ready as listed above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.