Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Youcam Perfect service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Youcam Perfect: Easy Method
What is Youcam Perfect
Overview
YouCam Perfect is a mobile and web photo-editing app that offers retouching, filters, collages and beauty tools for photos. It is developed by Perfect Corp. and is available through app stores and a web subscription service.
Main features
Features include automatic retouch, background blur, templates and premium tools that are often gated behind a paid subscription. Many users use it for quick edits and social media content preparation.
How to cancel Youcam Perfect
Cancel via App Store (iPhone/iPad)
- Open Settings on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Find YouCam Perfect and select Cancel Subscription to stop auto-renewal.
- Apple controls billing and auto-renewal for App Store subscriptions; Perfect Corp does not manage these charges directly.
Cancel via Google Play (Android)
- Open the Google Play Store app on your device.
- Tap your profile, then Payments & subscriptions > Subscriptions.
- Select YouCam Perfect and tap Cancel subscription to stop renewal.
- Google manages billing and refunds for purchases made through Google Play.
Cancel a web subscription (Perfect Corp site)
- Log in to your YouCam account on the Perfect Corp website.
- Go to subscription or billing settings and follow the cancel subscription link.
- If you cannot cancel online, the Terms allow providing written notice (registered mail) to Perfect Corp as an alternative.
- Reference: Perfect Corp Terms of Service.
What happens when you cancel
Access and renewal
When you cancel an auto-renewing subscription it will not renew at the next billing date. You typically keep access until the end of the paid period.
Data and account
Your account remains active as a free user after subscription ends, subject to Perfect Corp's data retention policies. Back up any content or settings you need before deleting your account.
Will I get a refund?
App Store and Google Play refunds
- Refund requests for purchases through Apple or Google must be made to the respective store under their refund policies.
- Perfect Corp does not process mobile app refunds for purchases billed by Apple or Google.
Web subscriptions and exceptions
- Perfect Corp states no refunds for change of mind unless it chooses to grant one.
- Eligible web subscription refunds may be pro‑rata if requested within 7 days, minus transaction fees; processing can take up to 60 days.
- “Pay as you go” credits are strictly non‑refundable unless explicitly stated otherwise.
Key takeaways
There is no standard 14‑day cooling‑off right recognized in Perfect Corp's terms for web subscriptions. Expect to request refunds through the store used to purchase the subscription or to follow the web refund window and conditions.
Youcam Perfect plans and pricing
Plan types
Exact prices and plan names vary by country, platform and promotion. Below is a generic layout of common plan categories.
How billing works
Billing is handled by the platform where you subscribed.
| Plan | Typical Billing Period | Price | Notes |
|---|---|---|---|
| Free | None | Varies | Limited features; ads or watermarks possible. |
| Premium (Monthly) | Monthly | Varies | Unlocked premium tools; billed via App Store/Google Play or web. |
| Premium (Annual) | Yearly | Varies | Lower effective monthly cost versus monthly plan. |
| Pay-as-you-go credits | Per purchase | Varies | Credits are generally non‑refundable. |
Your consumer rights in Nigeria
Local protections
There is no Nigeria‑specific statutory cooling‑off period mentioned in Perfect Corp's terms. Nigerian consumers may rely on general consumer protections enforced by local authorities such as the Consumer Protection Council of Nigeria.
Company terms and dispute resolution
Perfect Corp's Terms of Service specify a 7‑day pro‑rata refund window for web subscriptions and indicate arbitration in Taipei, Taiwan for disputes.
Customer experiences
Positive feedback
Many users praise the editing tools, templates and ease of creating collages or quick retouches for social media content.
Common complaints
Frequent negative reports include unexpected charges after trials, difficulty obtaining refunds, aggressive paywalls and slow or unsatisfactory support responses.
Documentation checklist
What to collect before contacting support
- Account email and username used for YouCam Perfect.
- Order receipt or transaction ID from Apple, Google Play or Perfect Corp.
- Dates of purchase and cancellation attempt screenshots.
- Copies of any correspondence with support and bank statements (redact unrelated details).
Where to send notices
- For App Store purchases: contact Apple Support and use their refund process.
- For Google Play purchases: use Google Play support and subscription management.
- For web subscriptions: follow the account cancellation process or send a written notice per the Terms; include receipts and account details.
Common mistakes
Failing to cancel in the correct place
Users often try to cancel through Perfect Corp when the subscription was purchased through Apple or Google. This does not stop store‑managed auto‑renewals.
Missing proof of purchase or timing
Not keeping receipts or screenshots can make refund requests harder. Also, waiting past the stated refund window (7 days for web subscriptions) reduces chances of a pro‑rata refund.
Comparative recap
Quick summary
How you cancel and whether you can get a refund depends on where you bought the subscription: App Store, Google Play or directly from Perfect Corp on the web.
Comparison table
| Purchase Channel | How to cancel | Refunds | Who handles billing |
|---|---|---|---|
| App Store (iOS) | Cancel via Settings > your name > Subscriptions. | Request refunds from Apple under their policy. | Apple controls billing and auto‑renewal. |
| Google Play (Android) | Cancel via Play Store > Profile > Payments & subscriptions > Subscriptions. | Request refunds from Google Play under their policy. | Google manages billing and charges. |
| Web (Perfect Corp) | Cancel in your YouCam account billing settings or send written notice as per Terms. | Web refunds limited; 7‑day pro‑rata window may apply; otherwise at company discretion. | Perfect Corp bills web subscriptions directly. |
After cancelling
What to check immediately
- Confirm cancellation email or on‑screen confirmation and keep a copy.
- Monitor your bank or card statement to ensure no further auto‑renewal charges occur.
- Keep access evidence until the paid period expires.
Helpful links and support
- Perfect Corp Terms of Service
- Apple: manage subscriptions
- Google Play: cancel subscriptions
- If disputing a charge in Nigeria, consider contacting local consumer protection authorities such as the Consumer Protection Council of Nigeria.
Address
Registered address
The Grand Pavilion Commercial Centre Oleander Way 802 West Bay R, POB 32052 Grand Cayman KY1-1208
Contact notes
This address is derived from U.S. trademark registration owner records for Perfect Corp. For subscription issues, use the in‑app or web support channels first and include all documentation when sending a written notice if required by the Terms.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.