Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Zik Analytics service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Zik Analytics: Easy Method
What is Zik Analytics
Overview
Zik Analytics is an online research and analytics platform for e-commerce sellers, offering product research, competitor analysis, and market insights.
The service is provided through a web platform and subscription plans that include trials and lifetime options.
Core features
Key features include product research tools, competitor tracking, and dashboards aimed at improving online selling performance.
Customer support and help documentation are available online to assist with account and billing questions.
How to cancel Zik Analytics
Cancel via web (official method)
- Log in to your Zik Analytics account on the web platform.
- Go to Management panel → Billing → Cancel to stop automatic future charges.
- Follow on-screen prompts to confirm cancellation and save any confirmation details.
- Reference: How to cancel my account.
App Store and Google Play subscriptions
- There is no explicit separate cancellation process described for App Store or Google Play subscriptions in the Help Center or Terms and Conditions.
- If you subscribed via a mobile store, check your Apple or Google subscription settings and your payment receipts to confirm which processor billed you.
- When in doubt, contact Zik Analytics Customer Support via the Help Center for clarification about billing origin and cancellation steps.
What happens when you cancel
Billing and renewal
Cancelling via the Management panel stops automatic future charges according to the provider's documentation.
This means your subscription will not auto-renew after the current paid period ends unless otherwise stated in your account.
Access and data
Access typically continues for the remainder of any pre-paid period; confirm your specific end date in your account dashboard or confirmation message.
Export or save any data you need before your access ends and keep copies of cancellation confirmations and receipts.
Will I get a refund?
Monthly and annual plans (trial policy)
Monthly and annual plans offer a 7-day trial for US$1. If you do not cancel before the trial ends, you will be automatically charged.
After the trial converts to a paid subscription, the provider's terms state you are not entitled to a refund for that charge.
Reference: 7-day $1 trial policy.
Lifetime plans (money-back guarantee)
Lifetime plans do not have a trial but carry a 14-day money-back guarantee according to the terms and conditions.
- To request a refund for a lifetime plan, contact Customer Support within 14 days of purchase.
- Provide proof of purchase and reason for the refund when you contact support.
Reference: Terms and Conditions.
Zik Analytics plans and pricing
Overview of plan types
The publicly available information lists plan types such as monthly, annual, and lifetime options, but exact local prices were not provided.
Pricing appears to be denominated in USD on public pages; local currency conversion depends on payment processor and exchange rates.
Pricing table
| Plan | Price | Trial / Guarantee | Notes |
|---|---|---|---|
| Monthly | Varies | 7-day trial for US$1 | Listed in USD on site; local conversion depends on payment method |
| Annual | Varies | 7-day trial for US$1 | Listed in USD on site; local conversion depends on payment method |
| Lifetime | Varies | 14-day money-back guarantee | No trial; refunds require contact with support within 14 days |
Your consumer rights in Nigeria
Cancellation rights
You have the right to manage and cancel your subscription through the web settings (Management panel → Billing → Cancel) as described in the provider's help documentation.
Keep records of cancellation confirmations and billing statements to support any dispute.
Refund rights and escalation
- For lifetime purchases, you must contact Customer Support within 14 days to request the money-back guarantee.
- For monthly/annual plans, refunds are not provided after the trial converts to a paid subscription per the provider's terms.
If you cannot resolve the issue with the provider, you may escalate to your payment provider (bank or card issuer) or a Nigerian consumer protection body such as the Federal Competition and Consumer Protection Commission (FCCPC).
FCCPC: https://fccpc.gov.ng
Customer experiences
Positive feedback
Many users on Trustpilot praise Zik Analytics for a user-friendly interface and strong product research and competitor analysis tools.
Reviewers often highlight helpful, professional, and responsive support staff by name in positive reviews.
Negative feedback
Other review sites report occasional issues such as data inaccuracies, slower customer service response times, and a cluttered interface for less technical users.
There are also reports on some sites of disputes over refund handling, including a claimed failure to honour a two-week refund in at least one review.
Documentation checklist
What to prepare before contacting support
- Account email and username used with Zik Analytics.
- Subscription ID or invoice number shown on billing receipts.
- Date of purchase, payment method, and transaction receipt or bank statement.
- Screenshots of your Management panel showing cancellation or billing pages.
- Any correspondence with support and timestamps of messages.
How this helps
Having complete documentation speeds up verification and increases the chance of a timely resolution.
Keep copies of all documents and confirmations until billing and access issues are fully resolved.
Common mistakes
Forgetting to cancel before the trial ends
A frequent mistake is not cancelling during the 7-day trial for monthly/annual plans and then expecting a refund after an automatic charge.
Always check the trial end date and cancel at least a day before to avoid an automatic charge.
Confusing subscription origin and missing deadlines
Some users assume subscriptions billed through App Store or Google Play are automatically handled by Zik Analytics and do not check the store's subscription settings.
Another common error is missing the 14-day window for lifetime refunds - contact support promptly if you want to claim that guarantee.
Comparative recap
Quick summary table
| Feature | Summary |
|---|---|
| Cancellation method | Cancel via Management panel → Billing → Cancel on the web platform; no separate documented mobile-store process. |
| Refund policy | Monthly/annual: no refund after trial converts. Lifetime: 14-day money-back guarantee if you contact support. |
| Trial | 7-day trial for US$1 on monthly/annual plans; lifetime has no trial. |
| Customer feedback | Mixed: strong praise for tools and support on Trustpilot; complaints on other sites about data accuracy and refund handling. |
| Pricing currency | Prices are listed in USD publicly; local currency or EUR conversions depend on payment processor and exchange rates. |
Key differences to note
Trial behaviour and refund entitlements differ sharply between monthly/annual and lifetime plans - check which you purchased before requesting refunds.
Cancellation via the web management panel is the primary documented route; treat mobile store subscriptions with caution and verify the billing source.
After cancelling
Next steps to confirm cancellation
- Save any cancellation confirmation or reference number provided by Zik Analytics.
- Check your bank or card statements in the following billing cycle to confirm no further charges occur.
Where to get help
For account or refund questions, contact Zik Analytics Customer Support via their Help Center.
Useful links: Cancel instructions and Terms and Conditions.
Address
Official company address
N.G.C.A. Technology Enterprises LTD
1 Aprilou, 8 ARISTO CENTRE, BLOCK B, Floor B, Office 204, 8100 Paphos, Cyprus
Notes for Nigeria-based customers
No specific Nigerian postal or correspondence address was found in official sources; cancellations and refund requests are handled online via the platform or Help Center.
If you need further escalation within Nigeria, prepare documentation and consider contacting your payment provider or the FCCPC for consumer support.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.