Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Zipoapps service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Zipoapps: Easy Method
What is Zipoapps
Overview
Zipoapps is a software/app developer and distributor offering mobile apps and web-based services with paid subscription options and premium features.
The company distributes apps through stores (App Store and Google Play) and via its website, and sales policies are governed by the applicable store rules and the ZipoApps web EULA.
Where it is used
Zipoapps products are used globally, including by customers in Nigeria, and may be sold with different regional pricing or billing currencies.
Local consumers in Nigeria access Zipoapps services through app stores or directly on the ZipoApps site, depending on the purchase channel.
How to cancel Zipoapps
Cancel via App Store
- Open the App Store on your iPhone or iPad and sign in with your Apple ID.
- Go to your account (tap your profile), choose Subscriptions, find the Zipoapps subscription, and tap Cancel Subscription.
- Confirm cancellation and keep the confirmation screenshot or email for your records.
Cancel via Google Play
- Open the Google Play Store app and sign in with the Google account used to buy the subscription.
- Tap your profile, choose Payments & subscriptions > Subscriptions, select the Zipoapps subscription, and tap Cancel subscription.
- Follow on-screen prompts and save any confirmation or transaction ID.
Cancel via ZipoApps website / web EULA
- Sign in to your account on the ZipoApps website or within the app and go to Account Settings or Subscription settings.
- Find the active subscription and select Cancel. Follow any confirmation steps shown.
- If you cannot cancel online, contact ZipoApps support via the in-app support or the website contact option and request cancellation in writing.
What happens when you cancel
Access after cancellation
If you cancel a store-managed subscription (App Store or Google Play), you keep access to paid features until the end of the current billing period.
If you cancel a subscription purchased on the ZipoApps website, the cancellation takes effect at the end of the current billing period as described in the web EULA.
Renewal and billing
Auto-renewal is stopped at cancellation, so you will not be billed for subsequent periods after the current cycle ends.
Save receipts and screenshots showing the billing period end date in case you need to dispute future charges.
Data and account retention
Canceling a subscription does not necessarily delete your account or personal data; check the ZipoApps privacy policy or account settings for deletion options.
If you want data removed, request account deletion explicitly from ZipoApps support and keep written confirmation of the request.
Will I get a refund?
Refunds for store purchases
For subscriptions purchased via App Store or Google Play, refunds are handled by the respective store according to their policies.
ZipoApps states that access continues until the end of the billing period and that no refund is provided for the current period when cancelling through the stores.
Refunds for web purchases (Web EULA)
ZipoApps may issue full or partial refunds at its discretion if requested within 30 days of purchase, per the web EULA.
JoinChargeback summary also reports a 30-day money-back guarantee for ZipoApps software products, with refunds returned to the original payment method.
Exceptions and dispute options
- If you believe the service was misrepresented or defective, you may have additional remedies under Nigerian consumer protection law.
- If a store refuses a refund, contact your payment provider or card issuer to request a chargeback and keep supporting evidence.
- Document all communications and store receipts, as these will help in disputes or refund requests.
Zipoapps plans and pricing
Available plan data
The following pricing information is based on user-reported data and public summaries; regional prices for Nigeria may vary.
Prices shown are not official Nigeria-specific rates unless stated by ZipoApps.
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro (weekly subscription) | €14.99 | Weekly | Unlock premium features (as reported by users) |
Pricing notes
The reported €14.99 weekly price comes from user reports and may reflect non‑Nigeria or global pricing.
Check the App Store, Google Play or the ZipoApps website at purchase time for the exact price you will be charged in your region and currency.
Your consumer rights in Nigeria
Statutory protections
Consumers in Nigeria retain statutory rights to fair treatment, accurate descriptions of services, and remedies for defective or misrepresented services.
These rights exist in addition to any contractual terms ZipoApps sets in its EULA or store agreements.
What you can do locally
- Raise a dispute with your bank or card issuer if you suspect unauthorized or incorrect charges.
- File complaints with the Federal Competition and Consumer Protection Commission (FCCPC) if you believe your consumer rights were breached.
- Keep documentation (receipts, screenshots, emails) to support any complaint or dispute.
Customer experiences
Positive reports
Many developers and customers reported smooth, transparent, and professional app sale or transfer experiences.
Some named project managers (for example, Jovana or Ivanna) who provided clear communication and timely support during transactions.
Negative reports
There are reports of users being switched from perceived "lifetime" access to subscription-based access without clear notice.
Other complaints include unexpectedly high recurring charges and difficulty obtaining refunds until public pressure was applied.
Balanced takeaway
Overall, experiences appear mixed: some users get prompt, professional service while others report slow responses and billing surprises.
Careful checks at purchase and prompt documentation of any issues improve the chance of a good outcome.
Documentation checklist
What to collect before you cancel
- Purchase receipt (App Store/Google Play or web payment confirmation).
- Subscription confirmation screen or screenshot showing recurring charge details.
- Dates and amounts of charges from bank or card statements.
What to collect when requesting support or refund
- Email correspondence or in-app support tickets with ZipoApps, including timestamps.
- Screenshots of active subscriptions in the App Store or Google Play subscription screen.
- Any promotional or "lifetime" claims you relied on when purchasing, if relevant to a dispute.
Common mistakes
Uninstalling the app without cancelling
Uninstalling an app does not cancel a subscription. Users sometimes assume deletion stops billing, which it does not.
Always cancel subscriptions through the App Store, Google Play, or the ZipoApps account settings to stop renewal.
Confusing lifetime vs subscription
Some users report believing they purchased lifetime access but were later charged on a recurring basis.
If the product was promoted as lifetime, keep the original sales page, screenshots and communications as evidence.
Missing proofs and delayed action
Delays in collecting receipts or contacting support reduce the chance of a refund or successful dispute.
Act quickly: capture screenshots, save emails, and contact support as soon as you notice unexpected charges.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund differences between store purchases and web purchases for Zipoapps.
| Channel | How to cancel | Refund policy | Access after cancel | Key notes |
|---|---|---|---|---|
| App Store / Google Play | Cancel via your App Store or Google Play account settings. | No refund for the current billing period (store policies apply); refunds handled by store. | Access continues until the end of the current billing period. | Store controls refunds and subscription management. |
| Web (ZipoApps site) | Cancel in-account settings or via web EULA support channels. | ZipoApps may issue full or partial refunds at its discretion within 30 days; money-back guarantee reported. | Cancellation takes effect at the end of the current billing period. | Refunds processed to the original payment method; discretionary per EULA. |
After cancelling
Immediate steps
- Save confirmation of the cancellation and note the final access date shown in your subscription settings.
- Monitor your bank or card statements to make sure no further charges appear after the end of the billing cycle.
Where to get help and next actions
- Apple support - manage subscriptions: https://support.apple.com/en-us/HT202039
- Google Play help - cancel subscriptions: https://support.google.com/googleplay/answer/7018481
- Federal Competition and Consumer Protection Commission (FCCPC): https://fccpc.gov.ng (for consumer complaints in Nigeria).
Address
ZipoApps correspondence address
24/1 Mapu, Tel Aviv, Israel 6343423
No official postal address for Nigeria was found in the available data; use the above correspondence address or the in-app/web support channels for contact.
Similar cancellation services
FAQ
Important warning regarding service limitations
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