Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Beer52 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Beer52: Easy Method
What is Beer52
Service overview
Beer52 is a UK-based subscription service that curates and delivers beer boxes and related club subscriptions (beer, wine, whisky) to customers on a recurring basis.
How it operates
Subscriptions recur on a billing cycle and deliveries are fulfilled from the company’s UK operations. Official terms and customer service are managed from Beer52’s Edinburgh headquarters.
How to cancel Beer52
Primary cancellation method
- Call Beer52 customer service: 0131 285 2684 (UK). For international/Nigeria callers use +44 131 285 2684.
- Phone hours: Mon - Fri, 9am - 5pm (UK time). There is no online cancellation via App Store, Google Play, or the website account settings.
Step-by-step cancellation steps
- Prepare your account details: subscription name, email, delivery address and last four digits of the payment card.
- Call the number and clearly state you want to cancel your subscription; ask for a cancellation reference or confirmation email.
- Confirm the effective date of cancellation and whether the current or next box will be billed or delivered.
- Follow up by noting the time and name of the agent; keep any confirmation message or reference number.
What happens when you cancel
Access and future deliveries
Cancellation stops future recurring deliveries after the current billing period unless you cancel too late (see deadlines below).
If you cancel after payment for the next box has been taken, that box will usually still be sent and the subscription will end afterwards.
Renewal and account data
Recurring billing is stopped but account data may be retained under Beer52’s privacy and terms for record-keeping and legal compliance.
Request data deletion or export via customer service if you wish to remove personal data, subject to the company’s data-retention policies.
Will I get a refund?
Refund policy summary
Beer52 offers a 21-day money-back guarantee that allows you to try the box; opened items are deducted from any refund and returns may be required at your cost.
Refunds cover the goods only; postage and packaging are excluded. Refunds are issued within 30 days and can be sent by cheque, bank transfer, or card credit.
Exceptions and statutory rights
- No refunds or returns for change of mind are accepted for perishable or subscription products under Beer52’s terms.
- Defective or damaged items remain covered by statutory consumer rights (e.g., repair, replacement or refund where applicable).
- If Beer52 requests returns, the cost and method will be explained; retain proof of postage for any return shipment you arrange.
Beer52 plans and pricing
Available plan types
Beer52 offers multiple club subscriptions (beer, wine, whisky) with recurring boxes; specific plan names and availability are set by the company.
Pricing information
Localised pricing for Nigeria is not published and there is no clear evidence Beer52 provides Malaysia-specific or Nigeria-specific EUR pricing or shipping.
| Plan | Price | Billing frequency | Notes |
|---|---|---|---|
| Beer club / Wine club / Whisky club | Varies | Varies | Varies |
Your consumer rights in Nigeria
Relevant Nigerian laws
Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018 provides consumer protections against unfair terms and unsafe or misdescribed goods.
The Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer rights and can accept complaints about cross-border or local sellers.
Cross-border purchases and practical steps
If you order from a UK seller like Beer52, contractual terms may reference UK law but you can still seek local redress through FCCPC or your payment provider for disputes.
For defective items or misrepresentation, document evidence (photos, correspondence) and consider contacting your card issuer or payment processor for chargeback options.
Customer experiences
Positive feedback
Many reviewers praise Beer52’s customer service as friendly and helpful when cancellations are handled promptly by phone.
Some customers report quick, straightforward cancellations by calling and asking firmly for termination of the subscription.
Negative feedback
Numerous complaints note cancellation can be difficult: phone-only cancellation, long wait times, unanswered calls, or perceived opaque subscription terms.
Some users report unwanted re-activations or feeling the cancellation process was made intentionally inconvenient to retain customers.
Documentation checklist
What to prepare before calling
- Account email and full name used on the account.
- Delivery address and subscription name (beer/wine/whisky club).
- Last four digits of the payment card and recent billing date.
- Any previous correspondence or order numbers related to your subscription.
What to keep after cancelling
- Cancellation confirmation number or email
- Timestamp and agent name from the call
- Bank statements showing stop of future charges
Common mistakes
Missing the cancellation deadline
Many customers try to cancel on or after the billing day and find the next box has already been billed and is not stoppable.
Always cancel before 11:59pm the day before the next billing date to avoid being charged for the upcoming box.
Assuming online cancellation is possible
Some assume they can cancel from the app or account settings; Beer52 requires a phone cancellation and does not provide an online cancel button.
Calling without prepared account details can prolong the call or delay confirmation, so gather information before dialing.
Comparative recap
Key features compared
The table below summarizes how Beer52’s cancellation and refund approach compares to typical subscription expectations.
Quick takeaways
Use the comparison to decide whether to subscribe and how to manage cancellation timelines if you are outside the UK.
| Feature | Beer52 |
|---|---|
| Cancellation method | Phone only (+44 131 285 2684), Mon - Fri 9am - 5pm |
| Deadline to avoid next billing | Before 11:59pm the day before next billing |
| Refunds | 21-day money-back guarantee; opened items deducted; postage excluded |
| Local (Nigeria) support | No Nigeria-specific service or pricing clearly available |
After cancelling
Follow-up actions
Keep the cancellation confirmation and monitor your card for further charges for at least one billing cycle.
If you were charged after cancellation, contact Beer52 customer service and your card issuer promptly with evidence.
Helpful links
- Beer52 Terms & Conditions
- Federal Competition & Consumer Protection Commission (FCCPC)
- Beer52 home page
Address
Official headquarters
Beer52, 8 Melville Crescent, Edinburgh, EH3 7JA, United Kingdom.
Nigeria-specific contact
There is no publicly listed Beer52 address or office in Nigeria and no evidence of Nigeria-specific pricing or shipping on the official site.
FAQ
Avertissement important concernant les limites du service
Dans un souci de transparence et de prévention, il est essentiel de rappeler les limites inhérentes à tout service d'envoi dématérialisé, même lorsqu'il est horodaté, tracé et certifié. Les garanties portent sur l'envoi et la preuve technique, mais jamais sur le comportement, la diligence ou les décisions du destinataire.
Attention, Postclic ne peut pas :
- garantir que le destinataire reçoive, ouvre ou prenne connaissance de votre e-courrier.
- garantir que le destinataire traite, accepte ou exécute votre demande.
- garantir l'exactitude ou la complétude du contenu rédigé par l'utilisateur.
- garantir la validité d'une adresse erronée ou non mise à jour.
- empêcher une contestation du destinataire sur la portée juridique du courrier.