Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Circle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Circle: Complete Guide
What is Circle
Overview
Circle is a parental control service and app that helps families manage screen time, filter content, and set device limits for children. It is available via mobile app stores and direct web subscriptions.
Key functions
Circle provides device management, content filtering, and scheduled access across home networks and mobile devices. Availability and features may vary by purchase channel and device compatibility.
How to cancel Circle
Cancel via Apple App Store (iOS)
- Open the Settings app on your iPhone or iPad and tap your name, then Subscriptions.
- Find the Circle subscription and tap Cancel Subscription. Apple manages these subscriptions and Circle Support cannot cancel them for you.
- For details, see the official guidance: Manage or Cancel via Apple.
Cancel via Google Play (Android)
- Open the Google Play Store, tap your profile, then Payments & subscriptions → Subscriptions.
- Select the Circle subscription and choose Cancel subscription. Google Play handles these cancellations directly.
- Refer to: Manage or Cancel via Google Play.
Cancel via Web (MeetCircle.com or bundle)
- Log in at MeetCircle.com, go to your Account or Subscriptions page, and follow the cancel option shown there.
- If you cannot cancel online, email help@meetcircle.com requesting cancellation and include your account details.
- See web cancellation steps: Manage or Cancel via Web or Bundle.
What happens when you cancel
Access after cancellation
When you cancel, your subscription will generally remain active until the end of the current billing period. You retain access to paid features until that date.
Auto-renewal and billing
Auto-renewal stops after cancellation; you will not be charged again on the next billing cycle by the channel you used to subscribe.
Data and account retention
Canceling a subscription does not automatically delete your Circle account or saved settings. Account data may be retained unless you request deletion from support.
Will I get a refund?
Apple in-app purchases
Refund requests for Apple in-app purchases must be made through Apple's refund process. Circle cannot issue refunds for Apple-managed purchases.
Google Play purchases
Request refunds through Google Play's refund system. Circle Support may assist if Google is unable to resolve the request directly.
MeetCircle.com (web) purchases
Web subscriptions purchased at MeetCircle.com are eligible for a full refund if requested within the first 30 days of the billing period.
Circle plans and pricing
Pricing summary
Official, Nigeria-specific pricing in EUR was not found in public sources. Known Circle prices are typically listed in USD or via local app stores.
How pricing is shown
If no local pricing is visible, the amount may vary by region and by the app store's currency conversion rules.
| Plan | Price (Nigeria) | Notes |
|---|---|---|
| Circle subscription | Varies | Pricing typically shown in USD or local app store currency; no official EUR listings for Nigeria found. |
Your consumer rights in Nigeria
General consumer protections
Nigerian consumer protection covers unfair business practices and false advertising, but digital subscription refunds and cancellations are largely governed by platform terms and the seller's policy.
Platform-specific rules
Apple and Google purchases are governed by their store policies and support channels, not directly by Circle. This limits direct intervention by Circle for those purchases.
Web purchases and refunds
For MeetCircle.com purchases, the 30-day full refund policy offers a specific consumer protection window. Beyond that window, refunds are not typically provided.
Customer experiences
Positive feedback
Some users report high satisfaction with Circle's parental control features and simple short-term subscription options, including positive listings on local e-commerce pages.
Negative feedback
Other users report setup difficulties, compatibility issues with certain mobile providers, and confusion about which devices or apps are required for full functionality.
Balanced takeaway
Circle can be effective for family management where devices and networks are compatible. Check device requirements and the purchase channel before subscribing to reduce potential issues.
Documentation checklist
What to gather before cancelling
- Account email and username used for Circle (or the app store account email).
- Proof of purchase: receipt from Apple, Google Play, or MeetCircle.com billing statement.
- Device details and subscription ID if available.
What to include in support requests
- Clear cancellation request, subscription start date, and reason for cancellation (if required).
- Attach screenshots of receipts or subscription pages when emailing help@meetcircle.com.
Common mistakes
Canceling in the wrong place
Many users try to cancel in the Circle app when their subscription was purchased through Apple or Google. This does not stop the store-managed subscription.
Missing proof of purchase
Not keeping receipts or screenshots can delay refunds or support help. Always save the confirmation email or app store purchase receipt.
Assuming immediate access loss
Some users expect service to stop immediately after cancellation. In most cases access continues until the billing period ends; check the billing date to avoid confusion.
Comparative recap
Channel comparison
The table below summarizes cancellation and refund responsibilities by purchase channel to help you choose the correct route.
How to use this table
Refer to the row matching how you purchased Circle to find the correct cancellation method and refund expectations.
| Purchase channel | How to cancel | Refund policy | Notes |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via Apple ID Subscriptions in iOS Settings or App Store subscriptions. | Refunds must be requested from Apple; Circle cannot issue them. | Apple controls billing and refunds. |
| Google Play (Android) | Cancel via Google Play → Subscriptions in the Play Store app. | Request refunds through Google Play; Circle may assist if Google cannot help. | Google controls billing and refunds. |
| Web (MeetCircle.com or Bundle) | Log in at MeetCircle.com or email help@meetcircle.com to cancel. | Full refund available if requested within first 30 days of billing period. | Circle manages these subscriptions directly. |
After cancelling
Check your bank and app store
Confirm that auto-renewal has stopped by reviewing your next billing date and subscription status in your app store or bank statement.
Contact and help links
- Email Circle Support: help@meetcircle.com.
- Manage or cancel via Apple / Google / Web: Circle subscription management.
- Refund policy details: Circle refund policy.
Address
Registered contact
Circle Media Labs, Inc.
Postal address
1104 Northwest 15th Avenue Suite 400 OR 97202 Portland
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.