Cancel Daily Harvest: Complete Guide

What is Daily Harvest

Overview

Daily Harvest is a US-based meal-delivery company that offers frozen smoothies, bowls, soups, and other plant-forward items on a subscription basis.

The service ships prepared, frozen meals that customers assemble or heat at home and manages orders through an online account and help centre.

Service model

Daily Harvest operates primarily in the United States and sells via recurring shipments from a subscription plan.

Subscription management, billing, and support are handled through the website and customer support channels rather than a full-featured mobile in-app cancellation flow.

How to cancel Daily Harvest

Cancel via website (recommended)

• Log in at daily-harvest.com.
• Go to "My Plan" → "Plan Settings".
• Click the "Cancel Plan" link; it is often small or less prominent in the settings page.

Alternative cancellation options

• Use the website live chat to request cancellation during business hours.
• Email [email protected] with your account details and cancellation request.
• Call customer support at +1‑888‑302‑1305 (Mon - Fri) to ask an agent to cancel.

What happens when you cancel

Access to account and orders

After you cancel, you will retain access to your account to review past orders and settings unless Daily Harvest changes account policies.

Cancelled subscriptions will not renew for future scheduled shipments after the cancellation takes effect.

Data and communications

Daily Harvest may retain order history and contact information as described in its privacy policy for record-keeping and support purposes.

Cancel confirmations are typically sent by email; keep confirmation messages as proof of cancellation.

Will I get a refund?

Official refund policy

Refunds are only available if you cancel before the order is processed. Cancel before the weekly cutoff to avoid charges.

Daily Harvest does not provide refunds for boxes that have already shipped according to its Help Center guidance.

Exceptions and unofficial claims

• Some secondary sources claim a full refund if you cancel within 14 days of first delivery; this conflicts with official policy and is not confirmed by Daily Harvest.
• If a delivered order is defective (thawed, damaged), you should contact support and document the condition for a potential remedy.

Daily Harvest plans and pricing

Pricing overview

Publicly available pricing is USD-based for US deliveries; there is no published Nigeria-specific pricing as of 2024/2025.

Because local pricing in Nigeria is not published, the table below uses a conservative placeholder.

Plans table

Your consumer rights in Nigeria

Right to clear information

Nigerian consumers are generally entitled to clear, accurate information about cancellation and refund terms before purchase.

Daily Harvest provides cancellation deadlines and policies on its Help Center, which supports transparency where accessible.

Rights on defective goods and dispute options

If goods are defective on delivery (thawed, damaged), consumers may be entitled to remedies under Nigerian consumer protection norms.

Document defects and correspondence, and consider payment methods that allow disputes or chargebacks if seller remedies are insufficient.

Customer experiences

Positive experiences

• Customers praise convenience, organic ingredients, and quick breakfast or snack options like smoothies.
• Some users report smooth online cancellations with email confirmation when done before the weekly cutoff.

Negative experiences

• Complaints about thawed or damaged items at delivery and poor packaging quality have been frequently reported.
• Issues with the mobile app lacking full cancellation/pause functionality and mixed customer-support experiences have been noted.

Documentation checklist

Before contacting support

• Account email and full name used for the subscription.
• Order number(s) for the shipment you want cancelled or disputed.

When reporting defects or requesting refunds

• Photographs of damaged or thawed items and packaging on arrival.
• Copies/screenshots of cancellation attempts, confirmation emails, and chat transcripts.

Common mistakes

Missing the cancellation cutoff

A frequent error is attempting to cancel after the weekly cutoff (6 PM ET on Sunday). Late cancellations can result in being billed for the next shipment.

Always check the next-shipment deadline in your account and cancel before the stated cutoff to avoid charges.

Using the mobile app only

Many users assume the mobile app provides full subscription controls; it does not offer cancellation.

If you only try to pause or cancel in-app you may still be billed - use the website or contact support directly.

Comparative recap

How Daily Harvest compares

The table below highlights key differences between Daily Harvest and typical local alternatives available to Nigerian consumers.

Summary table

After cancelling

What to expect next

After you cancel, look for an email confirmation that your plan will not renew and that no future charge is scheduled.

If you are billed after cancelling, contact support immediately and keep your documentation ready.

Helpful links and contacts

• Daily Harvest Help Center cancellation guide: How to cancel.
• Daily Harvest website and live chat: daily-harvest.com.
• Email support: [email protected].
• Phone support: +1‑888‑302‑1305 (Mon - Fri).

Address

Primary company address

Daily Harvest corporate address (from public records):

99 Hudson Street, 11th Floor, New York, NY 10013

Notes on contacting from Nigeria

Phone calls are to a US number; consider email or website live chat for faster international support.

Record all correspondence and confirmations to support any dispute or refund claim under Nigerian consumer protections.