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Cancel Daily Harvest: Complete Guide
What is Daily Harvest
Overview
Daily Harvest is a US-based meal-delivery company that offers frozen smoothies, bowls, soups, and other plant-forward items on a subscription basis.
The service ships prepared, frozen meals that customers assemble or heat at home and manages orders through an online account and help centre.
Service model
Daily Harvest operates primarily in the United States and sells via recurring shipments from a subscription plan.
Subscription management, billing, and support are handled through the website and customer support channels rather than a full-featured mobile in-app cancellation flow.
How to cancel Daily Harvest
Cancel via website (recommended)
- Log in at daily-harvest.com.
- Go to "My Plan" → "Plan Settings".
- Click the "Cancel Plan" link; it is often small or less prominent in the settings page.
Alternative cancellation options
- Use the website live chat to request cancellation during business hours.
- Email [email protected] with your account details and cancellation request.
- Call customer support at +1‑888‑302‑1305 (Mon - Fri) to ask an agent to cancel.
What happens when you cancel
Access to account and orders
After you cancel, you will retain access to your account to review past orders and settings unless Daily Harvest changes account policies.
Cancelled subscriptions will not renew for future scheduled shipments after the cancellation takes effect.
Data and communications
Daily Harvest may retain order history and contact information as described in its privacy policy for record-keeping and support purposes.
Cancel confirmations are typically sent by email; keep confirmation messages as proof of cancellation.
Will I get a refund?
Official refund policy
Refunds are only available if you cancel before the order is processed. Cancel before the weekly cutoff to avoid charges.
Daily Harvest does not provide refunds for boxes that have already shipped according to its Help Center guidance.
Exceptions and unofficial claims
- Some secondary sources claim a full refund if you cancel within 14 days of first delivery; this conflicts with official policy and is not confirmed by Daily Harvest.
- If a delivered order is defective (thawed, damaged), you should contact support and document the condition for a potential remedy.
Daily Harvest plans and pricing
Pricing overview
Publicly available pricing is USD-based for US deliveries; there is no published Nigeria-specific pricing as of 2024/2025.
Because local pricing in Nigeria is not published, the table below uses a conservative placeholder.
Plans table
| Plan / Item | Price (published) | Notes |
|---|---|---|
| Subscription plans | Varies | US pricing available on the website; no Nigeria-specific pricing published. |
| One-off orders | Varies | Not commonly listed separately for Nigeria; delivery region primarily US. |
Your consumer rights in Nigeria
Right to clear information
Nigerian consumers are generally entitled to clear, accurate information about cancellation and refund terms before purchase.
Daily Harvest provides cancellation deadlines and policies on its Help Center, which supports transparency where accessible.
Rights on defective goods and dispute options
If goods are defective on delivery (thawed, damaged), consumers may be entitled to remedies under Nigerian consumer protection norms.
Document defects and correspondence, and consider payment methods that allow disputes or chargebacks if seller remedies are insufficient.
Customer experiences
Positive experiences
- Customers praise convenience, organic ingredients, and quick breakfast or snack options like smoothies.
- Some users report smooth online cancellations with email confirmation when done before the weekly cutoff.
Negative experiences
- Complaints about thawed or damaged items at delivery and poor packaging quality have been frequently reported.
- Issues with the mobile app lacking full cancellation/pause functionality and mixed customer-support experiences have been noted.
Documentation checklist
Before contacting support
- Account email and full name used for the subscription.
- Order number(s) for the shipment you want cancelled or disputed.
When reporting defects or requesting refunds
- Photographs of damaged or thawed items and packaging on arrival.
- Copies/screenshots of cancellation attempts, confirmation emails, and chat transcripts.
Common mistakes
Missing the cancellation cutoff
A frequent error is attempting to cancel after the weekly cutoff (6 PM ET on Sunday). Late cancellations can result in being billed for the next shipment.
Always check the next-shipment deadline in your account and cancel before the stated cutoff to avoid charges.
Using the mobile app only
Many users assume the mobile app provides full subscription controls; it does not offer cancellation.
If you only try to pause or cancel in-app you may still be billed - use the website or contact support directly.
Comparative recap
How Daily Harvest compares
The table below highlights key differences between Daily Harvest and typical local alternatives available to Nigerian consumers.
Summary table
| Feature | Daily Harvest | Local alternatives (Nigeria) |
|---|---|---|
| Pricing | Varies / USD-based; no Nigeria pricing published | Often local currency pricing; generally more accessible for local delivery |
| Availability | Primarily US delivery | Domestic delivery within Nigeria is more common |
| Subscription management | Website required; app lacks full cancellation | Varies by provider; some local services offer in-app cancellation and local support |
| Refunds and complaints | No refunds for shipped boxes; refunds only before processing | Local laws and vendors may offer different remedies for defective goods |
After cancelling
What to expect next
After you cancel, look for an email confirmation that your plan will not renew and that no future charge is scheduled.
If you are billed after cancelling, contact support immediately and keep your documentation ready.
Helpful links and contacts
- Daily Harvest Help Center cancellation guide: How to cancel.
- Daily Harvest website and live chat: daily-harvest.com.
- Email support: [email protected].
- Phone support: +1‑888‑302‑1305 (Mon - Fri).
Address
Primary company address
Daily Harvest corporate address (from public records):
99 Hudson Street, 11th Floor, New York, NY 10013
Notes on contacting from Nigeria
Phone calls are to a US number; consider email or website live chat for faster international support.
Record all correspondence and confirmations to support any dispute or refund claim under Nigerian consumer protections.
Similar cancellation services
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Written by Kayode Ogundipe
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.
FAQ
To cancel your Daily Harvest subscription, log in at daily-harvest.com, go to 'My Plan' → 'Plan Settings', and click the 'Cancel Plan' link. You can also cancel via email or registered mail.
Refunds are only available if you cancel before your order is processed. Daily Harvest does not provide refunds for boxes that have already shipped, so ensure you cancel before the weekly cutoff.
Yes, after canceling, you will still have access to your account to review past orders and settings unless Daily Harvest changes its policies.
Besides the website, you can cancel Daily Harvest by using the live chat feature during business hours, emailing [email protected], or calling customer support at +1‑888‑302‑1305.
While Daily Harvest's official policy states no refunds for shipped orders, some sources claim a full refund if you cancel within 14 days of your first delivery. Contact support for any defective items.