Cancel Glossybox: Easy Method

What is Glossybox

Service overview

Glossybox is a paid beauty box subscription service that delivers a curated selection of beauty and skincare samples (and sometimes full-size items) to subscribers on a regular schedule.

How it works in brief

Customers choose a subscription plan (monthly or fixed-term) and are charged automatically until they cancel before the stated cut-off date for the next box.

How to cancel Glossybox

Cancel online via your account

• Log in to My Account on the Glossybox website.
• Find the subscription area and click "Cancel Subscription" (Ireland) or use the account cancellation option (UK) before the monthly cut-off.

Alternative cancellation routes

• Contact customer service if the website option is not available or if you encounter errors.
• Formal cancellation by letter can be sent to the UK business address if needed for record-keeping.

What happens when you cancel

Subscription renewal stops

Cancellation stops future automatic renewals after the current paid period ends.

If you cancel after the cut-off for a given month, the next box is usually already allocated and will still be delivered.

Access and account data

Your online account remains active for order history and records even after cancellation, unless you request deletion separately.

Personal data is retained and handled according to Glossybox terms and applicable privacy rules until removal is requested.

Will I get a refund?

General refund policy

Cancellation of future renewals does not automatically refund boxes already paid for or delivered.

Refunds for goods follow the returns policy and depend on the condition and timing of the return.

Exceptions and timelines

• EU-style right to cancel: you may have 14 days to cancel and return unopened/unworn goods for a full refund (including standard delivery) where this right applies.
• Returns for damaged or defective items must be reported within 14 days of receipt to be eligible for refund or replacement.
• Refunds are typically processed within 5 - 10 business days or up to 14 days after the return is received or proof of return is provided.
• Ireland-specific FAQ notes: some return windows may be up to 30 days for unused products - check the local FAQs.

Glossybox plans and pricing

Pricing table

Notes about Nigeria pricing

There is no official pricing published specifically for Nigeria; the table shows Ireland/EU prices for reference.

Exchange rates, shipping and import duties for deliveries to Nigeria (if available) would affect the final cost.

Your consumer rights in Nigeria

Local consumer protection context

Nigeria has its own consumer protection laws, but Glossybox policies are primarily governed by the jurisdiction they operate in (UK/IE/EU) where those rules apply to EU customers.

When ordering from abroad, your local rights may differ and cross-border enforcement can be limited.

EU-style protections that may apply

• If you are covered by EU/Irish rules (e.g., when billed via EU entity), you may have a 14-day cooling-off period for unopened items.
• Return postage for authorised returns is typically refundable; postage for unwanted returns may not be refunded.

Customer experiences

Positive feedback

Many subscribers enjoy discovering new brands and consider Glossybox a fun way to sample beauty products.

Some reviews praise the product mix and the excitement of receiving a curated box each month.

Negative feedback

Frequent complaints include difficulty cancelling subscriptions and unexpected auto-renewals.

Other issues reported are receiving the wrong items, repetitive products, or slow/unsatisfactory customer support.

Documentation checklist

What to have ready before cancelling

• Account email and password (My Account access).
• Order number or subscription ID if available.
• Payment method details used for the subscription.

For returns and refunds

• Photos of damaged or incorrect items.
• Proof of postage or tracking number for returned goods.
• Any confirmation emails from Glossybox about shipments or cancellations.

Common mistakes

Missing the cut-off date

A common error is cancelling after the cut-off date (15th UK / 14th IE), which means the next box is already charged and will be sent.

Always check the regional cut-off date and cancel before that date to prevent the upcoming charge.

Assuming cancellation equals refund

Many subscribers assume cancelling stops all charges and triggers refunds for already paid boxes; cancellation only stops future renewals.

Refunds for delivered or already-paid boxes are only handled under the returns/refunds rules and relevant cooldown protections.

Comparative recap

At-a-glance comparison

Key takeaways

• Cancel before the monthly cut-off (UK 15th / IE 14th) to avoid the next charge.
• Fixed-term prepaid plans generally cannot be cancelled early; you can opt not to renew.
• Refunds depend on returns policy and regional consumer rules.

After cancelling

What to check immediately

Confirm you received an account confirmation or cancellation email and keep it for your records.

Monitor your payment method for any unexpected charges in the following billing cycle.

Helpful links and contacts

• Glossybox UK Terms & Conditions
• Glossybox Ireland Terms & Conditions
• Glossybox Ireland FAQs
• Glossybox Ireland Refunds & Returns

Address

Business mailing address

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire, CW9 7RA, UNITED KINGDOM

When to use the address

Use the UK address for formal written cancellation notices or when you require proof of a mailed communication.

Keep copies of any posted letters and consider tracked postage for evidence of delivery.