Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Green Chef service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Green Chef: Easy Method
What is Green Chef
Service overview
Green Chef is a subscription meal-kit service that delivers pre-portioned ingredients and recipes to customers for home cooking. It emphasizes organic ingredients and a variety of dietary plan options.
How it works
Customers subscribe, choose meals, and receive weekly boxes with recipes and ingredients. Plans are billed on a recurring basis and shipments are scheduled in advance.
Key features
Green Chef offers ready-designed recipes, portion control, and advertised organic ingredients. Pricing and availability are typically shown in USD on the company website.
How to cancel Green Chef
Cancel online (recommended)
- Log in to your Green Chef account on the Green Chef website.
- Go to Account Settings or Manage Subscription in your dashboard.
- Follow the prompts to Cancel Subscription and confirm the cancellation.
- Keep the confirmation email or screenshot for your records.
Cancel by contacting support
- If you cannot cancel online, contact Green Chef support via the website support form or chat. Green Chef Support.
- Provide your account email, order number, and the date of the next scheduled delivery when requesting cancellation.
Important cancellation rules
- Subscriptions (including those billed through the iOS App Store or Google Play) cannot be canceled through those stores; cancellation must be done through your Green Chef website/account settings or by contacting Green Chef support.
- You must cancel at least 7 days prior to your next scheduled delivery (often by Wednesday 11:59 PM ET) to avoid being charged for that upcoming box.
- There is no cancellation fee; stopping the subscription prevents future deliveries only.
What happens when you cancel
Access and future deliveries
Cancellation stops future scheduled shipments after the cutoff. If the next delivery was already processed or printed at the time of cancellation, that box may still be shipped and charged.
Billing and account status
After cancellation your subscription will not automatically renew. Orders that were already processed before the cutoff are still charged.
Data and account retention
Your account details and any unused credits normally remain on file. You can typically reactivate the subscription later through your account dashboard.
Will I get a refund?
Standard refund policy
Green Chef generally does not offer refunds for meal kits that have already been processed or delivered. Processed orders are usually non-refundable.
Exceptions and credits
- Refunds or credits may be issued in rare cases for missing or defective items if you contact support promptly.
- Unused credits remain in your account but cannot be cashed out as money back.
- Refunds for already processed orders are rare; keep documentation (photos, order numbers) when reporting problems.
Practical steps for refund requests
- Contact support as soon as you notice a missing or defective item and provide photos and order details.
- Retain all delivery records and confirmation emails to support your request.
Green Chef plans and pricing
Pricing table
| Plan | Price | Notes |
|---|---|---|
| Meal plans (various) | Varies | Pricing is shown in USD on the website and not specifically localized for Nigeria. |
| Subscription billing | Varies | Recurring billing applies; cancellation must follow the website process. |
Pricing availability
No publicly available information was found for Green Chef pricing specifically in Nigeria in 2024 or 2025. The service appears to present pricing primarily in USD on its site.
Currency and localization
Green Chef pricing and billing are typically in USD, and the service does not appear to be fully localized for Nigeria. Expect to see USD amounts and international shipping or payment considerations.
Your consumer rights in Nigeria
Right to refund or replacement
- Under Nigerian consumer protection law you may have rights to a refund or replacement for defective or misrepresented goods.
- Failure to deliver, poor quality, or spoiled goods can entitle consumers to remedies such as replacement or refund under local regulations.
Company terms vs statutory rights
Green Chef’s stated limitation of liability to the purchase price may be contained in its terms, but this does not necessarily override statutory consumer protections in Nigeria.
How to assert your rights
- Document the issue (photos, delivery notes, order numbers) and contact Green Chef support first.
- If unresolved, consider filing a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) or other relevant Nigerian authorities.
Customer experiences
Positive feedback
- Many customers praise convenience, organic ingredients, tasty recipes, healthy options, and good portion control.
- Some users reported quick responsiveness and issuance of credits or refunds for missing items in individual cases.
Common complaints
- Recurring issues include produce quality problems, missing or spoiled items, and late or missing deliveries.
- Customers frequently report frustration with cancellation: being charged after cancelling or difficulty completing the cancellation process.
Overall balance
Experiences vary: some users are satisfied with meal quality and convenience, while others encounter reliability or service issues that require support intervention.
Documentation checklist
Before you cancel
- Have your account email and password ready to log in to the Green Chef website.
- Note your next scheduled delivery date and the cutoff (typically 7 days before delivery).
When you contact support
- Order number(s), delivery date, and screenshots of your subscription or cancellation page.
- Photos of missing, damaged, or spoiled items when requesting refunds or credits.
Recordkeeping
- Save confirmation emails, chat transcripts, and any reference numbers provided by support.
Common mistakes
Timing errors
A frequent error is cancelling too close to the next scheduled delivery. If you cancel within the 7-day cutoff, the upcoming box may still be processed and charged.
Attempting app-store cancellation
Customers often try to cancel via the iOS App Store or Google Play. Subscriptions billed through those stores still require cancellation through the Green Chef website or support; app-store cancellation does not stop Green Chef’s own recurring billing process.
Assuming automatic refunds
Many expect automatic refunds for processed orders. In practice, refunds for processed or delivered meal kits are uncommon; raise issues quickly and provide evidence to improve your chances of a credit or compensation.
Comparative recap
Side-by-side summary
| Topic | Green Chef practice | What to watch for |
|---|---|---|
| Cancellation method | Cancel via Green Chef website or support only | Do not rely on App Store / Google Play to cancel subscription |
| Cutoff | At least 7 days before next delivery (often Wed 11:59 PM ET) | Cancel early to avoid being charged for the next box |
| Refunds | Generally no refunds for processed/delivered orders | Document defects or missing items promptly to request credit |
| Credits | Credits may be issued in rare cases and remain in account | Unused credits cannot be cashed out |
| Pricing in Nigeria | Pricing shown in USD; not localized | Expect to see USD amounts and potential international billing issues |
Quick takeaways
Cancel via the website early, keep documentation, and contact support quickly for any delivery or quality problems. Know your local consumer rights if a dispute arises.
After cancelling
If you still receive a box
If the next delivery was already processed at cancellation, you may receive and be charged for one more box. Check the shipment and contact support if there are problems.
If you need more help
- Green Chef Support: https://www.greenchef.com/support
- For unresolved consumer disputes in Nigeria: Federal Competition and Consumer Protection Commission (FCCPC): https://www.fccpc.gov.ng/
Reactivating service
You can typically reactivate your subscription through your Green Chef account if you decide to resume deliveries in the future.
Address
Registered address
GREEN CHEF LIMITED
7, AKINOLA COLE CRESCENT, ADENIYI JONES AVENUE, IKEJA, LAGOS, LAGOS STATE
Notes on correspondence
No explicit separate cancellation-specific address was found for Nigeria; use the website support channels for cancellation requests and keep the registered address for formal correspondence if required.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.