Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Harry & David service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Harry & David: Complete Guide
What is Harry & David
Overview
Harry & David is a US-based retailer known for gift baskets, gourmet food, fruit arrangements and seasonal gifts. It operates online and ships domestically and internationally through partner carriers.
Service context for Nigeria
Customers in Nigeria may order from Harry & David online, but shipments to Nigeria can be subject to export restrictions, international shipping fees, customs duties and longer delivery times. Local availability and support may be more limited than for US customers.
How to cancel Harry & David
Immediate online actions
- Sign in to your Harry & David account at harryanddavid.com.
- Locate the order under "My Orders" or "Order History" and check its status to determine if cancellation is allowed.
Contacting customer care and mail option
- If online cancellation is not available, contact Customer Care via the website contact form or phone number listed on the site for assistance.
- For written cancellation or formal correspondence, mail to: Harry & David Internet Customer Care, 2500 S. Pacific Hwy. Medford, OR 97501-2675.
What happens when you cancel
Order status and access
When you cancel an eligible order before it ships, the order status should change to "Cancelled" and you should lose access to order tracking for that shipment.
Renewal and account data
Cancelling individual orders does not delete your Harry & David account. Your account data, past orders and saved preferences remain unless you request account deletion separately.
Will I get a refund?
Standard refund policy
Refunds are generally issued for cancelled orders that have not yet shipped. The refund is typically processed to the original payment method used at purchase.
Exceptions and timing
Refunds may be withheld or adjusted in the following situations:
- If the order has already shipped or been fulfilled, a return rather than cancellation may be required.
- If perishable items have been delivered, refunds may be handled case-by-case under the returns or satisfaction guarantee policy.
- International payments, currency conversion or bank processing can extend the time before funds appear in your account.
Harry & David plans and pricing
Pricing overview
Harry & David sells individual gift items, baskets and subscription-style gift options in the US market.
Table of plans and pricing
| Plan / Product Type | Typical Price Range | Notes |
|---|---|---|
| Gift baskets and gourmet gifts | Varies | Prices depend on item size, contents and shipping destination. |
| Fruit and food subscriptions | Varies | Subscription frequency and selection influence pricing. |
| Seasonal specialty items | Varies | Seasonal promotions and limited editions affect cost. |
Your consumer rights in Nigeria
Governing law and regulator
Consumer protection in Nigeria is overseen by the Federal Competition and Consumer Protection Commission (FCCPC). The FCCPC enforces the Federal Competition and Consumer Protection Act 2018.
Key rights for Nigerian consumers
- Right to clear information about price, delivery, duties and return terms before purchase.
- Right to seek redress for defective or misdescribed goods and to pursue complaints through the FCCPC or courts.
- Right to be informed about additional charges such as customs duties and import fees when ordering internationally.
Customer experiences
Positive experiences
Many customers praise Harry & David for high-quality packaging, attractive presentation and premium product selection.
Common complaints and highlights
Frequent issues reported by international customers include slow or costly shipping, customs delays, and occasional difficulty obtaining refunds for international orders.
Documentation checklist
Before you cancel
- Order number and date of purchase.
- Payment method used and last four digits of the card if needed.
- Account email address and shipping address used for the order.
If you need to escalate or mail a request
- Copies/screenshots of order confirmation and any communication with customer service.
- Tracking numbers, proof of delivery (if applicable) and photographs of damaged items.
- Formal written request mailed to the Customer Care address: Harry & David Internet Customer Care, 2500 S. Pacific Hwy. Medford, OR 97501-2675.
Common mistakes
Attempting to cancel after shipment
A common error is assuming an order can be cancelled after it has shipped. Once shipped, you will typically need to refuse delivery or follow the returns process, which can be complicated for international shipments.
Overlooking customs and duties
Customers sometimes cancel or complain about charges without realizing customs duties and import taxes are assessed by Nigerian authorities and are not controlled by the retailer.
Comparative recap
Comparison purpose
This table summarizes cancellation and refund characteristics between Harry & David and typical alternatives for Nigerian buyers.
Quick comparison table
| Provider | Cancellation Ease | Refund Policy | Shipping to Nigeria | Notes |
|---|---|---|---|---|
| Harry & David | Moderate - online cancel before shipment; customer care assistance needed otherwise | Refunds for cancelled, unshipped orders; returns for delivered items | Available via international carriers; subject to customs and fees | Premium packaging; potential delays and extra costs for Nigeria |
| Local Nigerian sellers | Usually easier - local pickup/returns possible | Varies; often faster local refunds or replacements | Domestic delivery only | Lower international risk; may have smaller product selection |
| Other US retailers | Varies widely - depends on retailer policy | Varies; international returns often costlier | Often available but with variable carriers and customs handling | Compare policies and shipping terms before ordering |
After cancelling
Follow-up actions
After you cancel, monitor your email for a cancellation confirmation and refund receipt. Keep records of all correspondence in case you need to escalate the matter.
Useful links and escalation
Contact Harry & David customer support via their main site: Harry & David.
For unresolved disputes in Nigeria, consult the FCCPC: Federal Competition and Consumer Protection Commission.
Address
Mailing address for cancellations and correspondence
Harry & David Internet Customer Care
2500 S. Pacific Hwy. Medford, OR 97501-2675
How to include supporting documents
Include your order number, contact details, a clear statement requesting cancellation or refund, and copies of receipts or screenshots when mailing correspondence to the address above.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.