Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Linode service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Linode: Easy Method
What is Linode
Overview
Linode is a cloud hosting provider offering virtual private servers (VPS), managed services, and infrastructure for developers and businesses.
Services include compute instances, block storage, networking, and orchestration tools commonly used for web apps, containers, and development environments.
Typical services
Linode provides quick deployments, scalable instances, and tools for running Kubernetes, databases, and web services.
Official information and community support are available via Linode's Cloud Manager and public documentation.
How to cancel Linode
Cancel via Cloud Manager (recommended)
- Log in to the Cloud Manager at your Linode account.
- Go to Account or Settings, then select “Close Account” or “Cancel this Account”.
- Confirm cancellation by entering your Linode username and an optional comment.
- After confirmation, your account and services are deactivated and billing for uninvoiced usage is calculated.
- See Linode community guidance: How do I cancel and close our account?
Other cancellation options
- If you cannot access the Cloud Manager, contact Linode Support via the support channels listed in your account.
- Refund or billing questions are handled through the cancellation form or by Support review; include account details when contacting Support.
What happens when you cancel
Access and service deactivation
Once cancelled through Cloud Manager, Linode deactivates the account and all associated services and instances.
Access to running Linodes, data storage, and management interfaces will be removed after deactivation.
Billing and credits
You will be billed for any uninvoiced usage incurred before cancellation; any positive credit on the account is applied toward those charges.
Pro-rata reimbursements may be issued for active services at time of cancellation, subject to Linode’s review and fees.
Will I get a refund?
Full refund window
If you cancel within 7 days of signing up, you are eligible for a full refund for your initial deposit with no processing fee.
Refer to Linode’s published policy: cancellation and refund Q&A.
Refunds after 7 days and exceptions
- After 7 days, refunds are discretionary and processed at Linode Support’s review.
- Typically a $5 processing fee may apply for cancellations beyond the 7-day window, and partial refunds may be issued based on pro-rata usage.
- Refunds are returned only to the original payment method, even if that card or account has expired or been cancelled.
- Refund requests must be made via the Cloud Manager cancellation form; see Linode’s legal and MSA guidance: Linode MSA & refund notes.
Linode plans and pricing
Pricing overview
Linode publishes official pricing in US dollars (USD) across regions; no Nigeria-specific EUR or NGN price listings are provided.
Exact pricing for Nigeria in Euros is not publicly available; official pricing remains USD-based.
Quick reference
| Item | Details |
|---|---|
| Official pricing currency | USD |
| Nigeria-specific price listing | Varies |
| Exact EUR price for Nigeria | Varies |
Your consumer rights in Nigeria
Expected protections
Under Nigerian consumer protection principles (for example, the Consumer Protection Council Act), consumers should receive clear cancellation and refund terms and fair treatment.
Cooling-off expectations and timely redress for billing errors are reasonable consumer expectations in Nigeria.
Actions if rights are affected
- Document all communications, invoices, and timestamps if you experience denied access, unexplained cancellation, or billing after cancellation.
- If Linode fails to resolve an issue, you may escalate to local consumer protection bodies or regulatory authorities in Nigeria.
Customer experiences
Positive reports
Some long-term users report reliable service, fast deployments, and good core infrastructure performance.
Community posts note quick Kubernetes and instance provisioning; see user comments on Trustpilot and Reddit.
Common complaints
Many customers report account sign-ups flagged as fraudulent, abrupt account cancellations, and poor support responsiveness.
Complaints include losing access without notice, continued billing after deactivation, slow or unhelpful support, and inconsistent refund handling.
Documentation checklist
What to gather before requesting cancellation
- Account username and primary account email.
- Recent invoice numbers, transaction dates, and payment method details (last four digits).
- Screenshots of Account > Settings page or the cancellation confirmation screen.
Supporting evidence to keep
- Copies of support tickets, emails, and any automated messages about billing or account status.
- Bank or card statements showing disputed charges (if applicable).
- Link to the Cloud Manager cancellation form submission confirmation.
Common mistakes
Assuming automatic refunds
Example: Cancelling an account but not submitting the required cancellation form may prevent a refund from being processed.
You must complete cancellation through Cloud Manager and follow the refund process; do not rely solely on deleting instances.
Failing to document interactions
Example: Not saving support tickets or screenshots makes it harder to dispute charges or prove timelines if the account is later closed without explanation.
Always record dates, times, and the content of communications with support and billing departments.
Comparative recap
Side-by-side summary
| Feature | Linode | Typical VPS provider (general) |
|---|---|---|
| Ease of cancellation | Online via Cloud Manager; users report both smooth closures and cases of account-closure issues. | Varies; many provide online cancellation but some require support contact. |
| Refund policy | Full refund within 7 days; discretionary refunds after 7 days, possible $5 fee. | Varies; some offer trial or pro-rata refunds, others have stricter non-refundable terms. |
| Pricing transparency | Official pricing in USD only; no Nigeria-specific EUR/NGN listings. | Varies; some providers list multiple currencies or local pricing. |
| Support responsiveness | Mixed reports - many positive infrastructure notes but notable complaints about slow or unhelpful support. | Varies widely by provider and plan level. |
After cancelling
Check your account and statements
Verify cancellation confirmation in the Cloud Manager and save any confirmation messages or ticket numbers.
Monitor your bank or card statements for any post-cancellation charges and keep records of those transactions.
Helpful links and next steps
- How to cancel and close an account: Linode community Q&A
- Cancellation and refund policy: Linode cancellation Q&A
- Legal terms and refund notes: Linode MSA
Address
Corporate address
Linode LLC, 249 Arch Street, Philadelphia, Pennsylvania 19106, United States.
No Nigeria-specific postal address for cancellations was located in public documentation; cancellations are processed online via Cloud Manager.
Notes on contacting from Nigeria
If you need local assistance, prepare full documentation and contact Linode Support through your Cloud Manager account.
If issues remain unresolved, consider escalating with documented evidence to Nigerian consumer protection authorities.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.