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Sender
Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

United Kingdom

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Termination letter drafted by a specialized lawyer
Expéditeur
Clevguard Cancel Subscription | Postclic
Clevguard
UNIT 720, 7/F STAR HOUSE, 3 SALISBURY ROAD
TSIM SHA TSUI HONG KONG
support@clevguard.com
Subject: Cancellation of Clevguard contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Clevguard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Clevguard
UNIT 720, 7/F STAR HOUSE, 3 SALISBURY ROAD
TSIM SHA TSUI , HONG KONG
support@clevguard.com
REF/2025GRHS4

Cancel Clevguard: Easy Method

What is Clevguard

Overview

Clevguard is a subscription-based privacy and monitoring product sold through app stores and the Clevguard Member Center. It offers premium protection features billed monthly or annually via your chosen platform.

Main features

The service includes device monitoring and privacy-protection tools with remote management via an online dashboard. Subscriptions auto-renew unless cancelled through the purchase platform or Member Center.

How to cancel Clevguard

App Store (Apple) - cancel via Settings

  • Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
  • Select ClevGuard and tap Cancel Subscription if Auto-renew is enabled.
  • See Apple guidance and ClevGuard note: clevguard.org - Auto-renew info.

Google Play - cancel via Play Store

  • Open the Google Play Store app and tap your profile icon.
  • Go to Payments & subscriptions → Subscriptions, select ClevGuard and tap Cancel Subscription.
  • Reference: clevguard.org - Play Store guidance.

Web (Clevguard Member Center)

  • Log in to the Clevguard Member Center and open My Product page.
  • Select the product, choose Cancel Subscription, and enter the verification code sent to your email.
  • Support page: clevguard.com - Cancel subscription.

What happens when you cancel

Access and renewals

When you cancel, auto-renewal stops at the end of the current billing period. You generally retain access until that period expires.

Data and account

Your account and stored data may remain accessible according to Clevguard’s retention policies. If you need data removed, contact support to request account deletion.

Will I get a refund?

Refund policy

Clevguard offers a full refund within 30 days of purchase if the product fails to work and technical support cannot resolve the issue.

No refunds are issued after 30 days from the purchase date under their policy. See: clevguard.com - Refund policy.

Exceptions and how to request

  • Refunds are not available for device incompatibility, internet/connectivity issues, refusal to reinstall, or simple change of mind.
  • If eligible, contact Clevguard support promptly and provide purchase details and troubleshooting records.
  • Keep screenshots, order receipts, and support ticket IDs to speed up a refund decision.

Clevguard plans and pricing

Available plans

Plan Price (approx.) Period Features
1 Month Plan €23.84 (approx.) Monthly Premium privacy-protection subscription
1 Year Plan €159.84 (approx.) Annual Premium privacy-protection subscription

Notes on pricing

Prices are approximate conversions from the Nigeria App Store listing using an exchange rate approximation (January 2026).

Exact EUR or NGN charges may vary with daily FX rates and App Store / Play Store billing fees.

Your consumer rights in Nigeria

General rights

Under Nigerian consumer protection frameworks, you generally have rights to cancel subscriptions and claim refunds for defects or misrepresentation.

However, statutory “cooling-off” rights for digital goods may not always apply automatically, so check policy specifics.

Practical steps to protect your rights

  • Cancel via the App Store, Google Play, or Clevguard Member Center to prevent future charges.
  • Document defects and contact support promptly to preserve eligibility for the 30-day refund window.
  • Use Clevguard’s 30-day refund policy as it provides stronger protection than a typical 14-day benchmark.

Customer experiences

Positive reports

  • Many reviewers praise prompt, helpful customer service and named agents such as Sara, Maisie, Joy, Dora, and Ivy.
  • Some users report receiving full or partial refunds when technical issues could not be resolved by support.
  • See examples on Trustpilot: trustpilot.com - Clevguard reviews.

Common complaints

  • Billing complaints include perceived high cost, refused refunds despite early cancellation, and unclear trial-to-subscription transitions.
  • Technical issues reported: battery drain, slow device performance, sync failures and frequent disconnects.
  • Sitejabber shows recurring patterns of negative reviews indicating dissatisfaction among some users: sitejabber.com - Clevguard.

Documentation checklist

What to prepare before cancelling

  • Order confirmation or receipt showing purchase date and plan.
  • Email address used for the account and any verification codes received.
  • Screenshots of billing entries or subscription pages from App Store / Play Store if applicable.

When contacting support

  • Have ticket numbers, timestamps of conversations, and a clear description of technical issues or the cancellation reason.
  • Include device model, OS version, and any troubleshooting steps already taken (reinstall, connectivity checks).

Common mistakes

Cancellation mistakes

Failing to cancel via the correct platform is common - cancelling in the app does not always stop App Store or Play Store renewals.

Always verify cancellation in your Apple or Google account subscription list, or cancel in the Member Center and confirm by email.

Refund and support mistakes

Waiting too long to request a refund can forfeit eligibility - Clevguard’s window is 30 days from purchase for technical-failure refunds.

Not documenting interactions with support or failing to provide required error logs reduces the chance of a successful refund.

Comparative recap

Quick comparison table

Aspect Clevguard Notes
Cancellation methods App Store, Google Play, Web Member Center Cancel through the platform used to purchase to stop renewals
Refund window 30 days (full refund if product fails and support can’t fix) Stronger than typical 14-day benchmark for digital goods
Ease of refund Mixed - refunds granted sometimes; complaints exist Keep documentation and follow support guidance
Pricing €23.84 monthly; €159.84 yearly (approx.) Prices converted from NGN listing; subject to FX variation

How Clevguard stacks up

Clevguard provides standard online cancellation routes and a 30-day technical refund policy that exceeds many minimal consumer protections.

However, user feedback shows mixed experiences on refunds and technical performance, so careful documentation and prompt action are important.

After cancelling

What to check immediately

  • Confirm cancellation via your App Store / Google Play subscription page or Member Center and save any confirmation emails.
  • Monitor your card or account for any unexpected post-cancellation charges and collect receipts if they occur.
  • If you need a refund, contact support right away and include purchase evidence and troubleshooting history.

Helpful links

Address

Official address

UNIT 720, 7/F STAR HOUSE, 3 SALISBURY ROAD, TSIM SHA TSUI, HONG KONG.

Notes

No dedicated Nigerian postal or physical address for cancellations was found; cancellation and support are handled online via app stores or the Member Center.

If you need offline correspondence, use the above official address and expect online support to be the primary route for subscription and refund matters.

FAQ

To cancel your Clevguard subscription via the App Store, open Settings on your iPhone or iPad, tap your name, then Subscriptions. Select Clevguard and tap Cancel Subscription if Auto-renew is enabled. You can also check your contract for additional cancellation methods.

Yes, you can cancel your Clevguard subscription through the Google Play Store. Open the Google Play Store app, tap your profile icon, go to Payments & subscriptions, select Subscriptions, choose Clevguard, and tap Cancel Subscription. Remember to keep proof of your cancellation.

After canceling your Clevguard subscription, you will retain access until the end of the current billing period. Your account and stored data may remain accessible according to Clevguard’s retention policies, so check your contract for specifics.

Clevguard offers a full refund within 30 days of purchase if the product fails to work and technical support cannot resolve the issue. For refunds, contact Clevguard support and keep documentation of your request.

Clevguard offers a 1 Month Plan for approximately €23.84 and a 1 Year Plan for about €159.84. Check your billing details for exact pricing and cancellation options.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.