Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Quibi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Quibi: Easy Method
What is Quibi
Overview
Quibi was a short-form streaming service built for mobile devices, launched in 2020 to deliver episode-length content in brief segments. It focused on quick, mobile-first video experiences with landscape and portrait viewing modes.
Current status
Quibi is no longer an active streaming service and ceased operations in late 2020. The service and its storefront are not generally available for new sign-ups or active viewing.
How to cancel Quibi
Cancel via iPhone / App Store
- Open the Quibi app on your iPhone.
- Tap the profile icon, go to "My Account", then "Change Subscription Plan".
- Tap "Manage Subscriptions" to open App Store subscriptions, select Quibi and cancel.
- Your access continues until the end of the current billing period.
Cancel via Android / Google Play or Web
- Google Play (Android): Open Google Play Store → tap menu → Subscriptions → select Quibi → Cancel Subscription. Access remains until the end of the paid period.
- Web (direct subscription): Sign in at the Quibi website or app, go to account settings or contact support to cancel. Access remains until current billing cycle ends and refunds are generally not provided.
What happens when you cancel
Access and billing
Cancellation typically stops renewal but does not immediately remove access. You can use the service until the end of your current paid billing period.
You must cancel before the next billing date to avoid automatic renewal for that next period.
Account and data
Cancelling usually does not automatically delete your account or personal data; retention depends on the provider's policies and applicable law.
If you want your account removed, contact support and request deletion; keep records of your request and confirmation.
Will I get a refund?
Quibi's stated policy
Quibi’s terms state that fees for the app are non‑refundable to the fullest extent permitted by law, and cancellation does not automatically trigger refunds.
No explicit 14‑day statutory refund rights are provided in Quibi’s terms; refunds are generally not offered unless required by law.
Exceptions and local law
- Nigerian consumer protection laws or other applicable regulations may provide additional rights, such as cooling‑off remedies or remedies for defective service.
- If you believe a refund is owed under local law, document your case and contact local consumer authorities or seek legal advice.
Quibi plans and pricing
Available plans
The product is no longer available for new subscriptions; historical pricing and tiers are not current.
Pricing table
| Plan | Price |
|---|---|
| Subscription | Varies |
Your consumer rights in Nigeria
General protections
Nigerian consumer protection rules may provide rights not reflected in Quibi’s terms, including remedies for unfair contract terms and defective digital services.
Cooling‑off periods or statutory refund rights can sometimes override contract clauses that attempt to remove those rights.
Practical steps in Nigeria
- If you have a dispute, retain receipts, screenshots, and records of cancellation attempts.
- Contact the Consumer Protection Council or relevant local authority for guidance and consider legal advice for persistent issues.
Customer experiences
Positive feedback
Some users praised Quibi’s innovative transitions, portrait/landscape viewing modes, and initial free trials, describing the experience as affordable and inventive.
Negative feedback and criticisms
Many reviewers criticised mobile‑only restrictions, inability to cast or share content, lack of social features, and limited value compared with free alternatives.
Other comments referenced inconsistent content strategy and the platform’s short lifespan.
Documentation checklist
What to collect before contacting support
- Account email and username used for Quibi.
- Proof of payment or receipts (credit card, App Store, Google Play receipts).
- Billing date and subscription renewal information.
Evidence for disputes
- Screenshots of subscription settings, cancellation attempts, and confirmation messages.
- Support correspondence, transaction IDs, and any refund denial notices.
Common mistakes
Assuming cancellation happened
Example: Cancelling in the Quibi app but not in the App Store or Google Play results in continued charges. Make sure you cancel in the store where you subscribed.
Always check the store subscriptions page (App Store or Google Play) after cancelling within the app.
Expecting automatic refunds
Example: Believing cancellation entitles you to a pro‑rated refund. Quibi’s stated policy denies refunds; local law may be different but must be asserted separately.
Document your request and be prepared to escalate to payment provider or consumer authorities if needed.
Comparative recap
Feature comparison
| Feature | Quibi (status) | Notes |
|---|---|---|
| Availability | Ceased | Service ended in late 2020 and is not actively available for new users. |
| Cancellation method | App Store / Google Play / Web | Cancel via the platform you used to subscribe; follow store subscription flows. |
| Refund policy | Generally no refunds | Fees stated as non‑refundable; local law may provide exceptions. |
| Mobile features | Mobile-focused (historical) | Portrait and landscape playback were core features; lack of casting was cited as a drawback. |
After cancelling
Follow-up actions
- Keep cancellation confirmation and check your next billing statement to ensure no charge appears.
- If charged after cancellation, contact your payment provider (App Store, Google Play, or card issuer) and provide documentation.
Helpful links and contacts
- Digital Trends: How to cancel Quibi
- Quibi Terms of Use (archived reference)
- Trustpilot: Quibi reviews
- Wired: Criticism of Quibi
- For consumer protection in Nigeria, consult local consumer protection authorities or legal counsel for guidance.
Address
Registered contact (historic)
6555 West Barton Avenue, Suite 400, Los Angeles, CA 90038, USA
Notes
This address is a historical contact associated with corporate filings and may not represent an active support channel for the discontinued service.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.