Cancel SUNDANCE NOW online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sundance Now service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Sundance Now: Easy Method
What is Sundance Now
Overview
Sundance Now is a subscription streaming service offering films, documentaries and curated series with a focus on independent and festival titles.
The service is available through sundancenow.com and via platform apps (iOS, Android, Roku, Amazon, etc.) with subscriptions managed depending on where you signed up.
Content focus
Sundance Now emphasizes independent cinema, true crime, and documentary programming drawn from festival and arthouse selections.
Content varies by region and by platform; availability may differ if you subscribe through a third-party channel.
How to cancel Sundance Now
Cancel via sundancenow.com (credit card sign-ups)
- Open a web browser on a computer, tablet, or mobile web and go to sundancenow.com.
- Sign in, go to Account → Membership Settings → Cancel Subscription and follow the prompts to confirm cancellation.
- Note: you cannot cancel site purchases from inside mobile or TV apps; use a web browser.
Cancel via platform stores and devices
- Google Play (Android): On the web go to play.google.com/store/account/subscriptions or on Android open Play Store → Menu → Subscriptions → Sundance Now → Cancel Subscription. Subscription runs until the end of the billing cycle.
- Apple (iOS): On a computer go to apps.apple.com/account/subscriptions → Edit → Cancel, or on your device go to Settings → [your name] → App Store → View Apple ID → Subscriptions → Sundance Now → Cancel and confirm.
- Roku: Go to my.roku.com/account/subscriptions, find Sundance Now and choose Unsubscribe.
- Amazon Prime (channel add-on): Manage via Manage Your Prime Video Channels in your Amazon account; cancel there to stop auto-renewal.
- Amazon Fire TV: Visit amazon.com/appstoresubscriptions, find Sundance Now → Actions → Cancel your subscription.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of your current billing period or the channel renewal date.
For trials, cancelling before the trial ends usually prevents renewal; always confirm the cancellation confirmation.
Renewal and billing
Auto-renewal stops after a successful cancellation through the correct channel; charges already processed are generally not reversed automatically.
If you subscribed via a third party (Apple, Google, Roku, Amazon), that store manages billing and renewals, not Sundance Now directly.
Account and data
Cancelling a subscription does not necessarily delete your account or personal data. Check account settings for account deletion options.
Keep screenshots or confirmation emails; they are important if billing disputes arise.
Will I get a refund?
General refund policy
Sundance Now generally does not offer pro-rated or automatic refunds for partial months after cancellation.
Charges already processed usually remain unless an exception applies.
Exceptions and limited refunds
- Possible refunds for accidental renewals or proven technical issues, often within a limited window (reported around 14 days).
- Refunds and timing vary by original purchase channel (direct web, Apple, Google, Roku, Amazon). Platform stores may have their own refund rules.
What to do if you believe you qualify
- Document the issue and date of accidental renewal or technical failure.
- Contact the platform where you subscribed first (Apple/Google/Roku/Amazon) or Sundance Now support if you subscribed on the web.
Sundance Now plans and pricing
Available plans
Official pricing for Nigeria is not available from Sundance Now sources. Prices are listed in USD on official sites.
Because no confirmed Nigeria/EUR pricing could be found, price entries below are not definitive.
Currency and notes
Use the official subscription page to view current pricing in your region or in USD if Nigeria-specific pricing is not shown.
If you subscribe through a third party (Amazon, Roku, Apple, Google), that store may charge in a different currency.
| Plan | Price | Notes |
|---|---|---|
| Standard subscription | Varies | Check sundancenow.com or your platform store for current rates. |
Your consumer rights in Nigeria
Relevant protections
Nigerian consumer protection emphasizes clear contract terms, fair billing and the right to cancel where services are not provided as agreed.
International services may still be subject to these expectations, though enforcement and remedies can be more complex.
Practical advice for Nigerian consumers
- Review the service terms and the platform’s refund rules before subscribing.
- Document cancellations and keep confirmation emails or screenshots for disputes.
- If you need stronger remedies, consider contacting local consumer protection authorities or seeking legal advice.
Customer experiences
Negative feedback
Some users report frustration: deleting the app does not cancel the subscription and can lead to continued billing.
There are reports of continued billing after cancelling trials, difficulties getting refunds, and poor or hard-to-reach customer service.
Positive and neutral feedback
Other users successfully cancel through the correct channel (web, app store, Roku, Amazon) without issue when they follow the documented steps.
Using the exact subscription management page for the platform used to sign up is the most reliable route.
Documentation checklist
What to save
- Account sign-up confirmation and the email used to register.
- Subscription receipt or billing statement showing the charge.
- Cancellation confirmation screens, emails, or screenshots with date and time.
How to present evidence
- When contacting support, include your account email, last four digits of payment method, and dates of charges.
- Attach screenshots or PDFs of receipts and cancellation confirmations to speed resolution.
Common mistakes
Deleting the app instead of cancelling
Many users assume removing a mobile or TV app cancels the subscription; it does not.
Always cancel through the web Account page or the app store that processed the payment.
Assuming refunds will be automatic
Assuming a refund after cancellation can lead to surprise charges; Sundance Now typically does not issue automatic refunds for partial months.
If you expect a refund, contact the correct billing platform quickly and provide clear documentation.
Comparative recap
Cancellation by channel
The table below summarizes common channels, where to cancel, and the typical likelihood of receiving a refund.
Quick reference table
| Method | Where to cancel | Refund likelihood |
|---|---|---|
| Web (sundancenow.com) | Account → Membership Settings → Cancel Subscription on a web browser | Low (refunds rare; exceptions within ~14 days for accidental renewals) |
| Google Play (Android) | play.google.com/account/subscriptions or Play Store → Subscriptions | Varies (follow Google Play refund policy) |
| Apple (iOS) | apps.apple.com/account/subscriptions or iOS Settings → Subscriptions | Varies (Apple refund policies apply) |
| Roku | my.roku.com/account/subscriptions → Unsubscribe | Varies (Roku manages billing and refunds) |
| Amazon Prime / Fire TV | Manage Your Prime Video Channels or amazon.com/appstoresubscriptions | Varies (Amazon controls refunds for channel add-ons) |
After cancelling
What to check
Confirm you received a cancellation confirmation and keep it for your records.
Verify your next billing statement to ensure renewals have stopped.
Helpful links
- Sundance Now (official)
- Google Play Subscriptions
- Apple Subscriptions
- Roku Subscriptions
- Amazon Appstore Subscriptions
Address
Data protection contact
For data or privacy inquiries you can use the company contact below: Attn: Data Protection Officer.
Mailing address
Attn: Data Protection Officer 6320 Canoga Avenue, 8th Floor Woodland Hills, California 91367
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.