Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Academic Singles service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Academic Singles: Easy Method
What is Academic Singles
Service overview
Academic Singles is an online dating service that matches users using personality testing and profile information.
The site offers free accounts with limited features and paid Premium subscriptions that unlock full access to messages, photos and other features.
Who it’s for
The service markets itself to educated singles seeking serious relationships and is active in New Zealand cities such as Auckland, Wellington and Christchurch.
Membership experience varies; some users report successful matches while others raise concerns about profiles and support.
How to cancel Academic Singles
Primary cancellation method (website)
- Use the online cancellation form linked at the bottom of the Academic Singles homepage; this is the required method for web subscriptions.
- Cancel your premium subscription via that form before you delete your profile; deleting your profile first will not stop billing.
Other cancellation options and important notes
- Uninstalling the app or cancelling through the App Store / Google Play alone is not sufficient to stop the subscription.
- You can cancel via your profile settings when logged in, or email customer service from your registered email with your account details if you cannot access the site.
- Allow at least 14 days’ notice before the subscription renewal date to avoid being charged for the next period.
What happens when you cancel
Access after cancellation
After cancelling a paid plan you normally retain access to Premium features until the paid period ends.
Access does not continue beyond the paid expiry unless you renew or are charged again for a new period.
Renewal and data handling
Subscriptions automatically renew unless cancelled with the required notice (at least 14 days).
If you delete your profile before cancelling the subscription, the subscription may continue; always cancel first and then delete if desired.
Will I get a refund?
Official refund policy
Academic Singles advertises a money-back guarantee and guidance suggests you may be eligible for a full refund.
Typical guidance indicates you have about 10 days to request a refund if you are not satisfied.
Exceptions and reported issues
- Multiple users report being refused full refunds or only receiving partial refunds despite cancelling within advertised windows.
- Refund outcomes are inconsistent in user reports; disputes may require escalation and documentation to resolve.
Academic Singles plans and pricing
Pricing summary
The following New Zealand pricing is reported by local review sources; App Store in-app purchases may show USD prices converted at sale.
Check your purchase receipt and the NZ site for the most accurate local pricing before buying.
Plan table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| 3‑Month Premium | NZ$89.90/month (total NZ$269.70) | 3 months | Full Premium access: view photos, send unlimited messages, favourites, see visitors |
| 6‑Month Premium | NZ$49.90/month (total NZ$299.40) | 6 months | Full Premium access: view photos, send unlimited messages, favourites, see visitors |
| 12‑Month Premium | NZ$39.90/month (total NZ$478.80) | 12 months | Full Premium access: view photos, send unlimited messages, favourites, see visitors |
Your consumer rights in New Zealand
Relevant laws
New Zealand consumer protections include the Fair Trading Act and the Consumer Guarantees Act.
These laws prohibit misleading or deceptive conduct and require services to be supplied with reasonable care and skill.
How rights apply to subscriptions
- Hidden or buried cancellation terms and aggressive debt-collection practices can breach the Fair Trading Act.
- If the service fails to meet promised standards, you can complain to the provider and escalate to Consumer Affairs or the Commerce Commission if unresolved.
Customer experiences
Positive feedback
Some New Zealand users report successful matches and smooth cancellations when contacting support directly.
Positive reviews describe meaningful connections resulting from the personality-matching approach.
Negative feedback
- Many users report difficulties cancelling and unexpected repeat charges after cancellation attempts.
- Complaints also include alleged misleading pricing, non-academic or fake profiles, and slow or unhelpful customer service.
Documentation checklist
What to collect before you cancel
- Account email and username, purchase receipts and invoice numbers, and the date you were charged.
- Screenshots of your subscription page, cancellation form, and any confirmation messages or emails.
What to keep if you dispute charges
- Bank or card statements showing the charges, correspondence with customer service, and any proof of attempted cancellations.
- Records of profile deletion attempts and timestamps if relevant to your case.
Common mistakes
Uninstalling the app
Many users assume removing the app cancels billing; it does not. App uninstall does not stop recurring payments.
Always cancel the subscription on the website or via profile settings, or follow provider-specified email procedures.
Deleting profile before cancelling
Deleting your profile before cancelling the subscription can leave the subscription active and billable.
Cancel the subscription first and keep proof, then delete the profile if you wish to remove your data.
Comparative recap
Quick comparison
The table below highlights key practical differences and recommended actions for users.
Use it to prioritise steps when cancelling or disputing charges.
Comparison table
| Aspect | Academic Singles (reported) | Recommended action for NZ users |
|---|---|---|
| Cancel method | Online cancellation form (homepage) or profile settings; email support accepted | Use the homepage cancellation form; email from your registered address if needed |
| App-store cancellation | Not sufficient - uninstalling or App Store/Google Play cancellation may not stop billing | Cancel on the site and confirm in writing; also cancel with the app store as supplementary step |
| Refunds | Money-back guarantee advertised (≈10 days) but refunds reported as inconsistent | Request refunds in writing promptly, keep evidence, escalate to consumer authorities if refused |
| Renewal notice | Subscriptions auto-renew; allow at least 14 days’ notice to avoid new charge | Set reminders well before renewal and cancel at least 14 days prior |
After cancelling
Immediate next steps
Save cancellation confirmations, monitor your bank or card statement for any further charges, and contact the provider if you see unexpected billing.
If charged after cancellation, gather evidence and contact your card issuer to query or block further payments if necessary.
Useful links and escalation
- Academic Singles NZ (homepage) - use the cancellation form linked at the bottom of the page.
- NZ Trustpilot Academic Singles reviews - for other user experiences.
- ComplaintsBoard page - reported dispute examples.
- New Zealand Commerce Commission and Consumer NZ - for guidance and escalation.
Address
Postal address for offline cancellation
be2 S.à.r.l.
13 rue du Commerce, L‑1351 Luxembourg, Luxembourg
How to send documents
If sending cancellation requests or proof by post, use tracked or registered mail and include your account details and signature.
Keep copies and receipts of any mailed correspondence for dispute or escalation purposes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.