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Cancel BHARAT MATRIMONY
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Cancellation service #1 in New Zealand
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I hereby notify you of my decision to terminate the contract relating to the Bharat Matrimony service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Bharat Matrimony: Easy Method
What is Bharat Matrimony
Service overview
Bharat Matrimony is an online matrimonial and matchmaking service operated by Matrimony.com Limited. It connects members seeking arranged-marriage style introductions and offers paid membership tiers and assisted matchmaking services.
How it operates in New Zealand
Bharat Matrimony has a small but active New Zealand user base and provides the same international membership and payment model as other regions.
Official terms, pricing and refund rules are set by Bharat Matrimony and link to the company terms in India: Terms & Conditions.
How to cancel Bharat Matrimony
Canceling standard (non-App Store) memberships
- Email cancellation.bm@matrimony.com requesting cancellation (this is the official method to stop auto-renewal and cancel memberships).
- Include your full name, registered email, membership ID (if available), and the reason for cancellation in the email.
Canceling App Store purchases and auto-renewals
- If you purchased via Apple App Store, you must cancel through your Apple account settings; Bharat Matrimony treats App Store purchases as handled by Apple and will not process App Store refunds itself.
- For App Store refunds contact Apple Support or use reportaproblem.apple.com for refund requests.
What happens when you cancel
Access and membership period
Canceling stops future auto-renewals but typically does not remove access immediately; you should retain the paid benefits until the current paid period ends.
Data and profile status
Bharat Matrimony’s policies indicate the account and data remain under their control per the terms. If you want profile removal or data deletion, request this explicitly when you email cancellation.bm@matrimony.com.
Keep a copy of cancellation confirmation and any reference number for follow-up.
Will I get a refund?
General refund policy
Membership fees and renewals are generally non-refundable under Bharat Matrimony’s standard terms.
See the official terms: Terms & Conditions.
Exceptions and guarantees
- Money-back for self-serve packs: full refund may apply if no match is found within 21 days and strict conditions are met (profile 80% complete, 3+ photos, government ID verified, message 15 matches, no replies, no contact number used). Not valid for assisted packages. Source: Profile terms.
- “Guaranteed Response” policy: 100% refund if no one responds within 30 days for eligible 3- or 6-month Classic plans, with conditions (uploaded photo, contacted at least 10 members, no engagement). Source: Money-back guarantee.
Bharat Matrimony plans and pricing
Pricing snapshot
The approximate New Zealand prices below are derived from App Store region pricing and converted to NZD; they are indicative and may change.
Plans table
| Plan | Period | Approx. Price (NZ$) | Features |
|---|---|---|---|
| Gold 3 Months | 3 Months | approximately NZ$320.00 | Premium messaging, profile features |
| Diamond 3 Months | 3 Months | approximately NZ$410.00 | Higher tier premium features |
| Platinum 3 Months | 3 Months | approximately NZ$445.00 | Top-tier premium features |
| Assisted Prime 3 Months | 3 Months | approximately NZ$1,200.00 | Personal matchmaking service |
| Assisted Prime 6 Months | 6 Months | approximately NZ$2,400.00 | Extended personal matchmaking service |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumers have protections under fair trading and consumer laws that guard against misleading practices and unfair contract terms.
However, Bharat Matrimony’s terms place jurisdiction in India and state non-refundable fees; this may create tension with NZ consumer protections.
Practical remedies in NZ
- Contact your bank or card provider about disputed charges or chargebacks if you were billed unfairly.
- Consider filing complaints with Consumer NZ or the Commerce Commission if you believe terms were misleading or auto-renewal practices were not disclosed.
- Small-value disputes can be brought to the New Zealand Disputes Tribunal if direct resolution fails.
Customer experiences
Positive reports
Some users say the site is genuine and has many real profiles. Reviews note an active user base in New Zealand with several hundred weekly active members.
Sources: Trustpilot and DatingScout NZ provide user feedback and user-count estimates: Trustpilot NZ, DatingScout NZ.
Negative reports
Common complaints include fake profiles, aggressive auto-renewals, difficulty cancelling, poor customer service, and excessive marketing calls after signup.
Review threads and reports describe frustration when subscriptions renew without clear consent or when customer support is slow to respond.
Documentation checklist
What to include in your cancellation email
- Full name as on account and registered email address.
- Membership ID or order/transaction reference (if available).
- Clear statement requesting cancellation and to stop auto-renewal.
- Request for confirmation of cancellation and any applicable refund assessment.
Supporting documents to keep
- Payment receipts or bank/card statements showing charges.
- Copies of messages or screenshots if you’re claiming misleading practices.
- Any reply from Bharat Matrimony, plus timestamps of email submissions.
Common mistakes
Assuming in-app cancellation works
Many users try to cancel within the app; for auto-renewal you must email cancellation.bm@matrimony.com or cancel via Apple if the purchase was through the App Store.
Not saving confirmation and proof
Users frequently fail to save cancellation confirmations or proof of requests, making disputes harder to resolve.
Always keep receipts, screenshots and the cancellation email thread for at least several months.
Comparative recap
Quick comparison table
| Category | Bharat Matrimony (NZ users) | Practical advice |
|---|---|---|
| Cancellation method | Email cancellation.bm@matrimony.com; App Store purchases via Apple | Email with full details; use Apple account for App Store refunds |
| Refund likelihood | Generally non-refundable; limited guarantees (21-day/30-day) with conditions | Check eligibility criteria and save evidence to claim |
| Customer support | Mixed reviews; some report slow or poor responses | Keep written records and escalate to bank/consumer bodies if needed |
| NZ user base | Moderately active (~2,000 registered, ~350 weekly active reported) | Consider whether enough local activity exists before paying |
After cancelling
Follow-up actions
Wait for written confirmation of cancellation and keep it on file. Check your bank or card for any further charges.
Helpful links and contacts
- Cancellation email: cancellation.bm@matrimony.com
- Terms & Conditions: Bharat Matrimony Terms
- Money-back guarantee details: Money-back guarantee
- Profile terms: Profile terms
- Reviews: Trustpilot NZ, DatingScout NZ
- If you purchased via Apple: contact Apple Support or visit reportaproblem.apple.com for App Store refunds.
- For NZ consumer help: Consumer NZ (consumernz.org) or the Commerce Commission (comcom.govt.nz).
Address
Corporate address for written requests
M/s. Matrimony.com Limited, No.94, TVH Beliciaa Towers, Tower - 2, 5th Floor, MRC Nagar, Chennai, Tamil Nadu - 600028, India.
Notes about postal cancellation
No specific New Zealand postal address was found for cancellations; use the corporate address above or the cancellation email for fastest processing.