Cancellation service #1 in Canada
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bumble service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Bumble: Easy Method
What is Bumble
Overview
Bumble is a social and dating app that lets people connect via timed matches, messaging, and profile interactions.
The app offers free basic use and paid upgrades (Boost, Coins, subscriptions) for extra features and visibility.
Core features
Key features include swipe matching, time-limited match windows, profile verification, and paid options such as Boost and Coins.
Paid plans are sold through app stores, in-app payments, and Bumble's website depending on your device and preferences.
How to cancel Bumble
Cancel via iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Select Bumble and choose Cancel Subscription.
- See the official guide: Canceling subscriptions.
Cancel via Android, web, or Bumble app
- Android (Google Play): open Google Play Store app → profile icon → Payments & subscriptions → Subscriptions → select Bumble → Cancel Subscription.
- Web / Bumble website: log in at bumble.com → click your profile picture → Settings → Manage your subscription → choose Cancel.
- In-app direct payments (PayPal or card): open the Bumble app → profile icon → tap "pay plan" → Cancel Subscription.
- Support article: Bumble cancellation steps.
What happens when you cancel
Access and renewal
Cancelling will stop future automatic renewals at the end of your current billing period.
You generally retain paid features until that period ends; access is not usually cut immediately on cancellation.
Data and account
Canceling a subscription does not delete your Bumble account or data automatically.
To remove your account or data, use account settings inside the app or website and follow deletion steps separately.
Will I get a refund?
General policy
Bumble's terms state that subscription charges are generally non‑refundable and no credits are given for partially used periods.
See the official terms: Bumble terms.
Exceptions and how to request
- Subscribers outside the US: weekly subs may be refundable (minus used portion) if requested within 6 days of start; monthly or longer subs if requested within 14 days.
- Refunds for Google subscriptions (outside US) are requested via Google Play "Report a Problem"; for Apple, use Apple ID purchase history "Report Problem".
- No refunds are generally given for renewals or if a user is blocked; refunds are not automatic and must be requested.
Bumble plans and pricing
Current plans
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| BumbleBoost (1 week) | NZ$11.99 | Weekly | Beeline, Rematch, BusyBee |
| BumbleBoost (1 month) | NZ$33.99 | Monthly | Beeline, Rematch, BusyBee |
| BumbleBoost (3 months) | NZ$22.33 | Monthly (billed quarterly) | Beeline, Rematch, BusyBee |
| BumbleBoost (6 months) | NZ$17.83 | Monthly (billed bi‑annually) | Beeline, Rematch, BusyBee |
| BumbleCoins (1 coin) | NZ$2.99 | Single use | SuperSwipe or Spotlight token |
| BumbleCoins (5 coins) | NZ$10.99 | Bundle | 5× SuperSwipe/Spotlight tokens |
| BumbleCoins (15 coins) | NZ$29.99 | Bundle | 15× tokens |
| BumbleCoins (30 coins) | NZ$52.99 | Bundle | 30× tokens |
Pricing notes
Prices can differ by platform (App Store, Google Play), promotional offers, and geographic pricing strategies.
Some app‑store views may show alternate or higher rates; always check the final purchase screen before confirming.
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA 1993, services must be provided with reasonable care and skill, fit for purpose, and at a reasonable price.
The CGA cannot be contracted out of; blanket "no refund" terms may be unenforceable if remedies are owed.
Fair Trading Act and remedies
- Businesses must not mislead consumers or use unfair contract terms; hidden fees or obscured cancellation terms may breach the Fair Trading Act.
- If a service fails to meet guarantees, remedies include refund, repair, replacement, or other appropriate solutions; escalate via Commerce Commission, Citizens Advice Bureau, Disputes Tribunal or other consumer agencies.
Customer experiences
Positive feedback summary
- Users praise Bumble's design and user‑friendly interface compared with some other dating apps.
Negative feedback summary
- Common complaints include disappearing contacts, technical glitches, fake profiles, scammers, and perceived difficulty cancelling or hidden charges.
- Other reports cite unauthorized charges (including via passkey sign‑ins), lack of refunds, and occasional unexplained bans, even for paid users.
Documentation checklist
What to gather before contacting support
- Proof of purchase: receipt or bank/App Store/Google Play transaction record.
- Account details: email, Bumble username, device type, and app version.
- Dates: subscription start, renewal date, and the date you attempted cancellation.
- Evidence: screenshots of charges, subscription page, error messages, or support chats.
Where to use documents
- Submit receipts to Apple/Google when requesting refunds through their systems.
- Provide documentation to Bumble in-app support or in any formal complaint to NZ consumer agencies if needed.
Common mistakes
Cancellation errors
Many users try to delete the Bumble app but forget to cancel the subscription in their App Store/Google Play account.
Deleting the app does not stop recurring billing; you must cancel the subscription where it was purchased.
Refund misunderstandings
Assuming a refund is automatic after cancellation is a common error - Bumble requires a separate request for refunds where exceptions apply.
Also, expecting refunds for renewals is often unsuccessful unless there is a qualifying consumer‑law reason or platform policy exception.
Comparative recap
Quick comparison
| Method | How to cancel | Refund likelihood | Where to request |
|---|---|---|---|
| iOS (App Store) | Settings → Your name → Subscriptions → Bumble → Cancel | Low (follow Apple refund process) | Apple ID purchase history "Report a Problem" |
| Android (Google Play) | Google Play Store → Profile → Payments & subscriptions → Subscriptions → Bumble → Cancel | Medium for non‑US subscribers if timely; use Google refund flow | Google Play "Report a Problem" |
| Web / Bumble website | Log in at bumble.com → Profile picture → Settings → Manage your subscription → Cancel | Depends on terms and timing; generally non‑refundable unless exception applies | Bumble support and terms page |
| In‑app direct (PayPal / Card) | Open app → Profile → "pay plan" → Cancel Subscription | Depends on payment method and timing; request refund from Bumble where applicable | Bumble in‑app support or payment provider (PayPal) |
Notes on choosing a route
If you purchased via an app store, start refund requests with that store; for web/direct purchases, contact Bumble support and include proof of purchase.
Keep copies of all communications and timestamps when escalating to consumer agencies.
After cancelling
What to check next
- Confirm cancellation by checking your App Store/Google Play subscriptions or Bumble account settings for "canceled" status.
- Monitor your bank or card statements for any unexpected renewals and save relevant transaction records.
Helpful links and support
- Bumble cancellation support: Canceling subscriptions
- Bumble terms on refunds: Bumble terms
- Google Play "Report a Problem": Google Play support
- Apple report a problem: Report a purchase problem
- NZ consumer rights: Commerce Commission - consumer rights
- How to complain in NZ: Govt.nz - how to complain
Address
Mailing address
Bumble's known mailing address (US): 1105 West 41st Street, Austin, TX 78756, United States.
There is no published dedicated New Zealand postal address for cancellations; most actions are handled via the app, website, or in‑app support.
Notes on contacting by post
If you choose to send physical correspondence, include full account details and proof of purchase to help the support team locate your account.
For quicker resolution, use in‑app support, the website controls, or the appropriate app‑store refund tools described above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.