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Cancel CHRISTIAN CONNECTION
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I hereby notify you of my decision to terminate the contract relating to the Christian Connection service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Christian Connection: Easy Method
What is Christian Connection
Overview
Christian Connection is an online dating site and app aimed at Christians seeking friendship and relationships. It offers free accounts with limited features and paid subscriptions for full access.
Operator
The service is operated by Widernet Communications Limited, a company based in the United Kingdom. Support, billing and account management are handled online through the website or app.
How to cancel Christian Connection
Cancel via App Store (iPhone)
- Open the Christian Connection app, tap More → Subscription and follow the link to manage your subscription.
- Or open the iOS Settings app → Your name → Subscriptions, find Christian Connection and tap Cancel Subscription.
- Christian Connection cannot cancel App Store subscriptions for you; you must cancel through Apple.
Cancel via Website
- Go to ChristianConnection.com and log into your account.
- Open Profile & Settings → Subscription and click "cancel recurring subscription". No support contact is required for a standard cancellation.
- Cancellation on the website is self-service and effective for future renewals only.
What happens when you cancel
Access and renewal
After cancelling, you typically retain full access until the end of the paid period you already purchased.
Once the paid period ends, your subscription will not renew and access to paid features will stop.
Account data and reactivation
Your account and profile data usually remain unless you request deletion through the site or support. Reactivating a subscription normally restores access.
Avoid chargebacks; they may be treated as fraud and can result in account closure and delays to any refunds.
Will I get a refund?
Standard refund policy
- Christian Connection may consider refunds for unused subscriptions whether purchased via the website or app.
- Refunds are assessed individually; the company aims to be fair but does not guarantee a refund in every case.
App Store purchases and chargebacks
- If you bought the subscription via the iPhone app, Christian Connection cannot process refunds - request a refund from Apple via Apple Support.
- Do not attempt refunds via your bank or chargeback unless advised; chargebacks can be treated as fraud and may close your account.
Christian Connection plans and pricing
In-app pricing
The App Store lists in-app purchase prices in NZD. The listed in-app price for a subscription is NZ$36.99 (period shown in-app).
Website pricing (approximate)
Website prices are typically quoted in USD and convert approximately to NZD. Exact web prices may vary and should be checked at purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| In-App Subscription | NZ$36.99 | Unknown (likely monthly) | Full membership via Apple iOS In-App Purchase |
| Standard Plan (Web-based) | NZ$37.50 (approx. 1 month); NZ$75 (approx. 3 months); NZ$112.50 (approx. 12 months) | 1 month / 3 months / 12 months | Full access via website subscription (USD prices converted) |
Your consumer rights in New Zealand
Statutory rights
Christian Connection's help pages do not explicitly reference New Zealand statutory cooling-off or a specific 14‑day right.
Under New Zealand law, services may be covered by the Consumer Guarantees Act and other consumer protections; rights can depend on circumstances and whether the service was supplied as agreed.
Practical steps for NZ customers
- If unsure, check information at consumerprotection.govt.nz or seek advice from local consumer agencies.
- Document your purchase and communication, and use Christian Connection's refund request process before considering other actions.
Customer experiences
Positive feedback
Many reviewers praise Christian Connection for a user-friendly interface and a clear Christian focus.
Several members report meaningful connections and long-term relationships, including marriages. See summaries on Trustpilot for examples.
Negative feedback
Common complaints include limited functionality for free members and frustrations about inactive or fake profiles and local match availability.
Some users report account access problems or data concerns; Christian Connection denies any breach and encourages affected users to contact support.
Documentation checklist
Information to have ready
- Account email address and username used on Christian Connection.
- Proof of purchase or receipt (Apple receipt or website order confirmation).
- Date of purchase, subscription period, and transaction ID if available.
- Evidence showing the subscription was unused, if requesting an unused-subscription refund.
Where to send documents
- For web purchases, use the Christian Connection Help Center or your account support form on the website.
- For App Store refunds, follow Apple's refund process via Apple Support and attach the Apple receipt.
Common mistakes
Wrong cancellation channel
A common error is attempting to cancel an App Store subscription through the website (or vice versa). Use the same platform that billed you.
Chargebacks and missing evidence
Some users try to force refunds via their bank or a chargeback. This can be treated as fraud and may close accounts and delay refunds.
Not providing receipts or transaction details when requesting a refund can slow or prevent a decision in your favour.
Comparative recap
At a glance
The table below summarises cancellation and refund routes for the two common purchase channels.
Recommendation
Always cancel through the platform that processed the payment and keep receipts. Use Christian Connection support for web refunds and Apple for App Store refunds.
| Method | Ease of cancellation | Refund route | Recommended first step |
|---|---|---|---|
| App Store (iPhone) | Cancel through iOS Settings or app link; cannot be cancelled by Christian Connection | Request refund from Apple Support | Open the app or Settings → Subscriptions and cancel, then contact Apple for refunds |
| Website subscription | Self-service: Profile & Settings → Subscription → cancel recurring subscription | Request refund via Christian Connection's refund process (cases reviewed individually) | Log in and cancel, then submit a refund request with proof if you believe you qualify |
After cancelling
What to monitor
- Check your email for a cancellation confirmation and keep a copy for your records.
- Monitor your bank or Apple billing statement to ensure no further renewals occur.
- If you expected a refund, allow time for review and follow up with support if needed.
Useful links
- Christian Connection homepage: christianconnection.com
- Apple refund guidance: Request a refund from Apple
- New Zealand consumer information: consumerprotection.govt.nz
- Trustpilot reviews summary: Trustpilot - Christian Connection
Address
Registered operator
Widernet Communications Limited
483 Green Lanes, London N13 4BS, United Kingdom
Contact notes
Christian Connection does not appear to have a New Zealand postal address; support and billing are handled online via the website or app.
For account or refund queries, use the Christian Connection Help Center on their website rather than postal mail.