Cancel COOMEET online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Coomeet service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Coomeet: Easy Method
What is Coomeet
Overview
CooMeet is an online video-chat platform that connects users for live video conversations and messaging. It offers free trial minutes, paid minutes (CooCoins), and subscription-based premium access.
Main features
Features include random video matching, in-app credits (CooCoins), and premium plans that add minutes and remove certain limits. The service is available via web and mobile apps.
How to cancel Coomeet
Cancellation methods
You can cancel via the website, or through the app-store account that billed you (Apple or Google Play). The exact method depends on how you purchased the subscription.
Step-by-step instructions
- Via Web: Log into your account on the website, go to account or profile settings, and select the option to cancel. See support: appcoomeet.com support.
- Via App Store (iOS): Cancel through your Apple ID subscription settings. You must open Settings → [your name] → Subscriptions, then find and cancel CooMeet. Uninstalling the app does not stop billing. (General guidance: datingscout.nz).
- Via Google Play (Android): Cancel in Google Play → Profile → Payments & subscriptions → Subscriptions, then select CooMeet and cancel. Uninstalling alone does not cancel the subscription. (General guidance: datingscout.nz).
What happens when you cancel
Access and renewals
Cancelling typically stops future automatic renewals but usually does not refund the current billing period automatically. You often retain access until the paid period ends.
Data and account
Your account and chat history commonly remain unless you request deletion. To remove personal data or close an account, contact CooMeet support directly via their website.
Will I get a refund?
Refund policy summary
CooMeet commonly offers partial refunds based on unused paid minutes; bonus minutes are usually non-refundable. Some purchases may be eligible for a prorated refund within a limited period.
How to request a refund
- Contact CooMeet support with your account details, receipt, and reason for the refund request.
- Examples where refunds are requested: technical errors, duplicate charges, or unauthorised transactions.
- Reported timelines: refunds may take about 3 - 10 business days to process once approved. See guidance: tinychat.com refund.
- Note: New Zealand law does not automatically require refunds for a simple change of mind on digital services; CooMeet’s own refund window (e.g., up to 20 days) may apply where offered.
Coomeet plans and pricing
Pricing table
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| 10 CooCoins | NZ$14.99 | One-time | Bundle of 10 in-app credits (CooCoins) |
| 1 Month Premium + 20 Minutes | NZ$28.49 | Monthly | Premium access for 1 month plus 20 chat minutes |
| 60 CooCoins | NZ$69.99 | One-time | Bundle of 60 in-app credits (CooCoins) |
| 360 CooCoins | NZ$299.99 | One-time | Bundle of 360 in-app credits (CooCoins) |
| 1 Month Premium + 40 Minutes | NZ$3.49 | Monthly | Premium access for 1 month plus 40 chat minutes |
| 3 Month Premium + 70 Minutes | NZ$66.99 | Quarterly | Premium access for 3 months plus 70 chat minutes |
| 6 Month Premium + 100 Minutes | NZ$83.99 | 6 Months | Premium access for 6 months plus 100 chat minutes |
Pricing notes
These prices are the exact in-app purchase values displayed in the New Zealand iOS App Store storefront as of January 2026.
Website (USD) pricing is available on CooMeet’s site, but converted NZD amounts can vary by bank rates and platform fees.
Your consumer rights in New Zealand
Legal overview
Under New Zealand law, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply to services provided by businesses.
Services must be of acceptable quality, fit for purpose, and as described. Providers cannot contract out of these rights.
Remedies and limitations
- If a service is faulty or not delivered as described you may be entitled to cancellation and a refund or other remedy. See: consumer.org.nz.
- For substantial issues the provider should fix the problem, or offer a refund/cancellation. See guidance: comcom.govt.nz.
- There is generally no mandatory cooling-off period for change of mind on digital services unless the provider offers one.
Customer experiences
Positive feedback
- Users praise the interface, video/chat quality, and successful connections in many reviews (e.g., Trustpilot positive comments).
- Some reviewers note helpful customer support and satisfying user interactions.
Common complaints
- Frequent reports that many profiles are paid chatters or actors and that free/trial minutes vanish quickly.
- Serious concerns raised about privacy risks, potential extortion, and poor handling of suspected abuse in some user reports.
- Complaints about frozen funds, lack of transparency, and disappointing support response times are also common.
Documentation checklist
Before contacting support
Collect all relevant purchase and account information before you open a support request. This speeds up review and improves chances of a quick resolution.
What to include in your ticket
- Account email or username and the device/platform used for purchase (Web, iOS, Android).
- Receipt, transaction ID, date/time of purchase, and amount charged.
- Screenshots of billing, subscription page, and any error messages.
- Clear description of the issue and the remedy you request (cancel, refund, data deletion).
Common mistakes
Typical errors
Many users assume uninstalling the app cancels subscriptions; this is not true for purchases billed through Apple or Google.
Other mistakes include not checking which account (Apple ID/Google account) was used to buy the subscription and missing renewal dates.
How to avoid these mistakes
Confirm the billing source listed on your bank or App Store statement before cancelling. Keep receipts and transaction IDs.
Set calendar reminders for renewal dates and verify subscription status in the billing account used to purchase the plan.
Comparative recap
Method comparison
| Method | Where to cancel | Refund possible? | Notes |
|---|---|---|---|
| Web | CooMeet account settings | Possible (partial/pro rata) | Cancel in-account to stop auto-renewal; contact support for refunds. |
| iOS (Apple) | Apple ID Subscriptions in iOS Settings | Varies; request via CooMeet support or Apple depending on purchase | Uninstalling app does not cancel; Apple manages subscription billing. |
| Android (Google Play) | Google Play Subscriptions | Varies; request via CooMeet support or Google depending on purchase | Uninstalling app does not cancel; Google manages subscription billing. |
Key takeaway
Cancel where the subscription was purchased and keep documentation. Refund outcomes depend on purchase method, timing, and whether minutes remain unused.
After cancelling
Follow-up actions
- Check the subscription status in your account or App Store to confirm cancellation.
- Monitor bank or card statements for any unexpected charges for one billing cycle after cancellation.
- If you requested a refund, keep the support ticket number and monitor your payment method for the refund.
Useful links
- CooMeet support
- General guidance on cancellations (datingscout.nz)
- Consumer.org.nz - returns & refunds
- Commerce Commission - refunds guidance
- Apple Subscriptions help: open your device Settings → [your name] → Subscriptions.
- Google Play Subscriptions help: open Google Play → Profile → Payments & subscriptions → Subscriptions.
Address
Company address
Gartwell Limited, Corner Eyre and Hutson Streets, Blake Building, Ground floor, office/flat suite 102, Belize City, Belize.
When to use this address
This is the corporate address available for CooMeet’s operating entity and may be used for formal or legal correspondence. For account or refund requests, use the online support channels first.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.